Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Members of the Multi-Unit Franchising Conference board of directors share their 2026 predictions
- Kerry Pipes
- 6,054 Reads 3 Shares
Jennifer Dodd answers a Franchise Update Q&A about guiding brands through transitions
- M. Scott Morris
- 3,953 Reads 21 Shares
Franchise executives weigh in on strategies to increase their closing rates on the leads they receive
- Katherine LeBlanc
- 3,251 Reads 9 Shares
Advances in technology can enhance the customer experience while also improving back-end operations
- Kevin Behan
- 3,856 Reads 2 Shares
Amanda Clark answers a Franchise Update Q&A about guiding brands through transitions
- M. Scott Morris
- 3,300 Reads
Jane Campbell answers a Franchise Update Q&A about guiding brands through transitions
- M. Scott Morris
- 2,612 Reads 7 Shares
Multi-unit franchisees learn that growth means relinquishing control and transitioning to strategic oversight
- Colleen McMillar
- 6,448 Reads 6 Shares
A report shows that most QSR loyalty members are driven by savings, not perks, with discounts and free items leading enrollment and retention
- M. Scott Morris
- 3,395 Reads 3 Shares
Colette Bell answers a Franchise Update Q&A about guiding brands through transitions
- M. Scott Morris
- 2,981 Reads 6 Shares
For Clement Troutman, staying the course was riskier than moving into franchising with Tropical Smoothie Cafe
- Kevin Behan
- 4,255 Reads 23 Shares
After years of coaching franchisees and studying the business model, Jonathan Steward became a franchisee himself
- Kevin Behan
- 4,784 Reads 9 Shares
When communicating with prospects, the power is in pairing automation with personalization
- Dennis Leskowski
- 2,551 Reads 4 Shares
International growth can transform a brand's long-term enterprise value
- William Edwards
- 4,171 Reads 1 Shares
Lisa Starnes, a Captain D's franchisee, embraces excellence, practicality, and people-first leadership
- Kevin Behan
- 4,169 Reads
Misha Punwani carries a data-plus-empathy mindset into marketing, leadership, and franchise operations
- Kevin Behan
- 8,000 Reads 44 Shares
Private equity's entrance into a brand's world can spark tension between tradition and transformation
- Paul Wilbur
- 2,918 Reads 2 Shares
Joey Pierson plans to turn Tacala Companies into the premier multi-brand franchise group in the country
- Kevin Behan
- 9,014 Reads 94 Shares
Dr. Eric Jenkins says infrastructure and culture are crucial to running his 8 MassageLuXe locations
- Kevin Behan
- 3,374 Reads 9 Shares
Aaron Gillaspie learned the value of hustle, research, and adaptability when pursuing his first career
- Kevin Behan
- 4,230 Reads 47 Shares
Despite increasing employee costs, restaurant owners take care of top employees through competitive pay, rewards, and opportunities for advancement
- Kevin Behan
- 2,572 Reads 4 Shares
After taking over the family business, Matt Davis became Honey Baked Ham's largest franchisee
- Kevin Behan
- 7,629 Reads 18 Shares
Andy Cabral and his family have built a growth engine designed to scale
- Kevin Behan
- 4,648 Reads 25 Shares
Stephanie Altenburger builds a legacy through dedication to her leadership team, employees, and studio members
- Kevin Behan
- 5,460 Reads 7 Shares
Franchise executives shared what they are seeing in frandev and how technology is helping reach candidates
- Kevin Behan
- 3,043 Reads 12 Shares
Steven Corp discusses qualifying leads early in the funnel
- Franchise Update Media
- 2,682 Reads 2 Shares
Jerry Pugh is steering one of the nation’s fastest-growing fitness brands into its next chapter
- Kerry Pipes
- 3,824 Reads 4 Shares
The franchise business has always been about balancing independence with interdependence
- Carty Davis
- 4,126 Reads 1 Shares
Convention re-imagines how those in franchising move, meet, learn, and connect during engaging three-day event
- Kevin Behan
- 3,610 Reads 6 Shares
New annual report shows an increase in how franchise development teams are using artificial intelligence
- Franchise Update Media
- 3,554 Reads 12 Shares
Demographic studies, traffic patterns, build-out costs, and competing businesses are among the many factors involved with market analysis of a new location
- Kevin Behan
- 2,890 Reads 3 Shares
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