CEO Profiles
To ensure success, brands must have someone in charge who will lead the organization through constant change and growth. Learn how franchise company CEOs are leading their brands to success through these revealing and in-depth profiles.
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September 15th, 2025
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Franchisee's IT support business thrives by building trust and relationships with customers
- Kevin Behan
- 1,895 Reads 3 Shares
Pillar to Post CEO knows the challenges franchisees face
- Kerry Pipes
- 1,850 Reads 10 Shares
Sam Ballas ensures the right culture is embedded at East Coast Wings + Grill
- Kerry Pipes
- 1,732 Reads 3 Shares
Neil Gill looks to capitalize on a growing and changing pet-care sector
- Kerry Pipes
- 4,536 Reads 7 Shares
Tina Bacon-DeFrece expects to add 50 locations over the next three years
- Kerry Pipes
- 2,924 Reads 7 Shares
Heather Leed Neary says it's her job to remove barriers, so her team and franchisees can flourish
- Kerry Pipes
- 3,292 Reads 3 Shares
Andy Bell says every colleague and craftsman with Ace Handyman Services a brand ambassador
- Kerry Pipes
- 4,472 Reads 47 Shares
Korean restaurant brand wins fans with mother-in-law's homemade recipes
- Joe Kim
- 3,545 Reads 3 Shares
Harsh Ghai says that despite its size, Ghai Management Services remains a family business
- Kevin Behan
- 5,025 Reads 5 Shares
As founder and CEO, Richie Huffman has overseen 3 decades of Celebree School success
- Kerry Pipes
- 3,339 Reads 9 Shares
Scott Zide, CEO of Empower Brands, says it's time to focus on expansion
- Kerry Pipes
- 3,716 Reads 24 Shares
Fitness brands deliver results for franchisees and customers
- Kevin Behan
- 4,834 Reads 44 Shares
CEO Joe Thornton applies a collaborative approach to expanding Scooter's Coffee
- Kerry Pipes
- 5,361 Reads 133 Shares
Toppers Pizza's new leader became CEO through hard work and a long-held belief
- Kerry Pipes
- 4,919 Reads 33 Shares
How to build an emerging franchise system by taking a different approach
- Franchise Update Media
- 3,613 Reads 2 Shares
MassageLuXe CEO and President Kristen Pechacek on breaking down the barriers between franchise development and marketing.
- Franchise Update Media
- 4,187 Reads 78 Shares
With Rush Bowls, Andrew Pudalov shifted his focus from finance to spreading the joys of pure, honest nutrition.
- Kerry Pipes
- 3,296 Reads 4 Shares
Paul Flick, CEO of Premium Service Brands, focuses on customer service, innovation, and community involvement.
- Kerry Pipes
- 5,530 Reads 31 Shares
Tint World CEO Charles Bonfiglio knows how to give franchisees what they need to prosper
- Kerry Pipes
- 4,388 Reads 5 Shares
When Kelly’s Roast Beef rebranded, management made extra sure to retain the best elements of the brand’s 70-year history
- Neil Newcomb
- 4,830 Reads
Catherine Monson fosters a growth-oriented culture that prioritizes integrity and positivity throughout the organization
- Kerry Pipes
- 4,393 Reads
Two franchise CEOs talk about their leadership styles and share some of their favorite leadership books.
- Kerry Pipes
- 7,551 Reads 57 Shares
Unleashed Brands now has 6 brands with 1,300 kid-friendly health and fitness locations and is looking for more
- Kerry Pipes
- 4,487 Reads
Franchising veteran J.J. Sorrenti is leading Best Life Brands’ senior-focused brands with purpose and passion
- Kerry Pipes
- 5,031 Reads 13 Shares
Big dreams led to big achievements for this 27-year-old multi-brand dessert franchisee in NYC—who then acquired one of those brands
- Sara Wykes
- 5,902 Reads
Rachel Wallace’s parents bought their first Subway when she was 14, marking her start on the path to becoming a multi-brand franchisee on her own
- Sara Wykes
- 5,394 Reads 11 Shares
Darden Coors (yes, that Coors) left her law career and today is CEO of Salad Collective and its 3 “better for you” brands
- Kerry Pipes
- 4,906 Reads 1 Shares
Kal Gullapalli traded in his Wall Street job for life as a successful multi-brand franchisee
- Sara Wykes
- 6,749 Reads 12 Shares
Robert Rodriguez’s Tasty Restaurant Group wants to double its annual revenue to a cool $1 billion in the next 5 years
- Sara Wykes
- 6,544 Reads 31 Shares
Goldfish Swim School co-founder Chris McCuiston puts team culture “at the center of everything we do.”
- Kerry Pipes
- 3,645 Reads
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