Franchise Leadership - Franchising.com
Share Your Experience60-Second Anonymous Survey

Franchise Leadership

More business books are written about leadership than perhaps any other business topic. The leader of a franchise business or a franchise system sets the tone, culture, and values of the organization. Clear, consistent leadership is behind all successful franchise organizations. From personal and professional development to developing future leaders, learn what today’s business leaders have to say about leadership and how it can help your organization succeed and grow.

RECENT HEADLINES

Revenue Management Solutions
metiRi® by Revenue Management Solutions helps franchise brands collect, validate and analyze P&L data. Used by 80,000+ locations worldwide, its AI-powered platform delivers financial visibility to improve unit economics and profitability by up to 4%.
Request Info
Learn More
Drybar
SPONSORED CONTENT
Drybar
SPONSORED CONTENT
Drybar
SPONSORED CONTENT
Despite inflation, higher borrowing costs, and regulatory uncertainty, franchising continues to expand
  • Matt Haller
  • 3,074 Reads 2 Shares
Demand drives the growth of brand categories across wellness, pet care, education, and experiential services
  • Paul Wilbur
  • 2,253 Reads
Brands that take an active role in franchise resales can keep locations open and protect system revenue
  • Colleen McMillar
  • 2,667 Reads 9 Shares
At MUFC 2026, leaders agreed that value, service, and strong leadership will define the next era of growth
  • Kerry Pipes
  • 3,062 Reads 1 Shares
Brittany Hodak showed MUFC attendees how great customer experiences turn customers into loyal superfans
  • M. Scott Morris
  • 2,219 Reads 2 Shares
Operators gather in Las Vegas to share what's working, what's changing, and how to grow in a tougher environment
  • Kerry Pipes
  • 2,894 Reads 6 Shares
In franchise recruiting, listening is a competitive advantage that leads to stronger franchise relationships
  • Christina Chambers
  • 1,966 Reads 2 Shares
R&R Brands CEO Scott Taylor leads a 90-unit, multi-brand portfolio by empowering decision-makers, embracing disruption, and pushing technology
  • Kerry Pipes
  • 2,324 Reads 4 Shares
Franchising professionals from Phenix Salon Suites, Slim Chickens, Sip Fresh, Hand & Stone Massage and Facial Spa discuss generational marketing
  • 2,204 Reads 2 Shares
Meg Roberts oversees Head to Toe Brands' growing beauty platform while emphasizing disciplined leadership and strong team culture
  • Kerry Pipes
  • 2,383 Reads 44 Shares
Franchising professionals from Phenix Salon Suites, Slim Chickens, Sip Fresh, Hand & Stone Massage and Facial Spa discuss generational marketing
  • 2,309 Reads 3 Shares
American Family Care
SPONSORED CONTENT
American Family Care
SPONSORED CONTENT
American Family Care
SPONSORED CONTENT
At the 2026 Multi-Unit Franchising Conference, one theme stood out: Growth is getting smarter, more disciplined, and more strategic
  • Matt Haller
  • 2,452 Reads 2 Shares
Mitch Cohen, chair of the 2026 Multi-Unit Franchising Conference, highlights the insights and connections from the event
  • Mitch Cohen
  • 3,244 Reads 1 Shares
In this age of technology, don't forget the value that human expertise brings to your business
  • John DiJulius
  • 2,103 Reads 1 Shares
Franchising professionals from Phenix Salon Suites, Slim Chickens, Sip Fresh, Hand & Stone Massage and Facial Spa discuss generational marketing
  • Franchise Update Media
  • 1,681 Reads 1 Shares
By combining infrared sauna technology with HIIT and isometric training, Hotworx has grown into a global franchise
  • Stephen P. Smith
  • 2,990 Reads 15 Shares
Franchisors are turning data into better decisions, managing franchise ownership transitions, and building leadership and customer experience strategies that strengthen systems
  • Kerry Pipes
  • 2,019 Reads 1 Shares
More units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,197 Reads 4 Shares
Franchisors that translate analytics into clear guidance help franchisees improve performance, profitability, and systemwide growth
  • Helen Bond
  • 3,549 Reads 4 Shares
Without direct oversight of a single location, franchisees must create a strong set of operational processes to manage multiple units
  • Doug Phares
  • 5,493 Reads 111 Shares
Opening or acquiring more units can expose weak leadership structures before owners realize it
  • Kendall Rawls
  • 2,340 Reads
Woof Gang Bakery
SPONSORED CONTENT
Woof Gang Bakery
SPONSORED CONTENT
Woof Gang Bakery
SPONSORED CONTENT
Ostrowe, a multi-unit franchisee and IFA board member, currently serves as chief operating officer for Oklahoma
  • The International Franchise Association
  • 2,155 Reads 2 Shares
By mimicking phone features, franchisees can encourage belonging and reduce turnover
  • M. Scott Morris
  • 2,593 Reads 13 Shares
After three decades in franchising, Gregg Majewski leads Craveworthy Brands with a hands-on, people-first approach
  • Kerry Pipes
  • 3,771 Reads 2 Shares
The Spice & Tea Exchange built its growth on immersive retail, handcrafted blends, and committed franchise partners
  • Amy Freeman
  • 4,105 Reads 22 Shares
Stepping into the CEO role at Great Clips, Rob Goggins' leadership reflects lessons shaped over 18 years inside the system
  • Kerry Pipes
  • 3,087 Reads 41 Shares
Most employees leave their jobs because their managers are not coaching, nurturing, recognizing, or motivating them
  • John Tschohl
  • 2,772 Reads 15 Shares
Emily Schneider answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,866 Reads 8 Shares
Franchise leaders share the benefits and true value of attending the FGMC
  • Kevin Behan
  • 2,696 Reads 8 Shares
Alison Satriana answers a Franchise Update Q&A about guiding brands through transitions
  • M. Scott Morris
  • 2,289 Reads 5 Shares
Share This Page
Content Preferences
Add Franchising.com

Subscribe to our Newsletters