Technology
Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.
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September 11th, 2025
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When technology, operations, and marketing are aligned, the result scales effortlessly across the franchise system
- Paul Molinari and Paul Wilbur
- 2,020 Reads 8 Shares
Brick-and-mortar businesses can build a stronger connection with their customers by increasing the amount of time they keep them on site
- Mark Van Wye
- 1,037 Reads 2 Shares
In a virtual world, business conferences and in-person networking are more important than ever
- Jack Monson
- 1,857 Reads 6 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
- Meme Moy and Paul Wilbur
- 2,114 Reads 4 Shares
Tearing down company silos helps to create connected experiences that pay off
- Helen Bond
- 2,363 Reads 2 Shares
Home service franchises can use AI to eliminate inconsistency and enhance the customer experience
- Roland Ligtenberg
- 1,679 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
- Kendall Rawls
- 1,637 Reads 3 Shares
Technology can enhance the culture and stability of your workforce
- Helen Bond
- 2,953 Reads 8 Shares
Franchises are increasingly using AI agents to quickly respond to inquiries, follow up with leads to help scale their system
- Unnat Bak
- 2,048 Reads 10 Shares
Making the right choice about technology can reshape a franchise's path to growth
- Dennis Leskowski
- 2,422 Reads 25 Shares
Here are some recommendations and strategies to optimize content for AI-generated search models
- Scott White
- 2,152 Reads 16 Shares
Franchise development marketing has a different vibe than consumer marketing
- Jack Monson
- 1,842 Reads 9 Shares
Franchises that best utilize technology can set themselves up for continued growth and success
- Tim Vogel
- 1,970 Reads 10 Shares
Advancements offer franchise owners fresh ways to help them thrive
- Tij Bedi
- 2,393 Reads 7 Shares
Use of digital twin technology can gather operational information and increase consistency and efficiency
- Joseph Callahan
- 2,070 Reads 4 Shares
Business management software, CRM tools, and technology can help franchises manage operations and increase revenue
- Rob Palmer
- 4,396 Reads 10 Shares
Cybersecurity threats don't discriminate by company size, industry, or geographic footprint
- Erik Eisen
- 2,225 Reads 6 Shares
Franchise Update Media warns of impostors, strongly advises dealing only with the company directly for conference registrations and hotel reservations
- Franchise Update Media
- 5,532 Reads 25 Shares
The use of technology platforms can help franchises with labor management and increase employee satisfaction and retention
- Matt Forbush
- 2,469 Reads 6 Shares
Increasing time and budget in R&D projects can lead to greater innovation and success for your franchise
- Dennis Leskowski
- 2,170 Reads 29 Shares
Technology and AI will improve operations and efficiency in the coming year while enhancing the customer experience
- Thibaud Denolle
- 4,204 Reads 48 Shares
Businesses need to embrace new methods to attract and retain employees
- Colleen McMillar
- 3,430 Reads 26 Shares
Successful restaurants will strategically use voice AI in the coming year for more responsive and efficient operations
- Robert Nessler
- 6,345 Reads 46 Shares
Latest technology can help simplify daily tasks, reduce human error, and streamline communication with customers
- Ben Gergis
- 2,554 Reads 10 Shares
While AI offers numerous advantages, it also presents some challenges to navigate
- Paul Wilbur
- 3,186 Reads 6 Shares
Home service brands harness the power of AI to improve experience for customers and employees
- Tij Bedi
- 2,799 Reads 25 Shares
New approaches are needed to get prospective franchisees to look at your opportunity
- Jack Monson
- 3,481 Reads 30 Shares
Social media can help with investment research but be wary of the information you find
- Carol Schleif
- 3,344 Reads 14 Shares
Increased use of technology can streamline business operations and create a better overall experience for the customer
- Robin Gagnon
- 3,712 Reads 11 Shares
The use of AI can take large amounts of previously unused data and help structure and transform a franchise's operations
- Gary Liskovich
- 2,392 Reads 18 Shares
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