Technology
Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.
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October 21st, 2025
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Franchisors handle much of the work in researching and implementing technology solutions for the entire system
- Stefan Figley
- 3,510 Reads 13 Shares
By centralizing and thoughtfully integrating AI, franchisors can help their networks thrive
- Dennis Leskowski
- 2,835 Reads 14 Shares
When technology, operations, and marketing are aligned, the result scales effortlessly across the franchise system
- Paul Molinari and Paul Wilbur
- 2,475 Reads 9 Shares
Brick-and-mortar businesses can build a stronger connection with their customers by increasing the amount of time they keep them on site
- Mark Van Wye
- 1,425 Reads 2 Shares
In a virtual world, business conferences and in-person networking are more important than ever
- Jack Monson
- 2,160 Reads 6 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
- Meme Moy and Paul Wilbur
- 2,592 Reads 4 Shares
Tearing down company silos helps to create connected experiences that pay off
- Helen Bond
- 2,816 Reads 2 Shares
Home service franchises can use AI to eliminate inconsistency and enhance the customer experience
- Roland Ligtenberg
- 1,967 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
- Kendall Rawls
- 1,827 Reads 3 Shares
Technology can enhance the culture and stability of your workforce
- Helen Bond
- 3,352 Reads 8 Shares
Franchises are increasingly using AI agents to quickly respond to inquiries, follow up with leads to help scale their system
- Unnat Bak
- 2,379 Reads 11 Shares
Making the right choice about technology can reshape a franchise's path to growth
- Dennis Leskowski
- 2,719 Reads 25 Shares
Here are some recommendations and strategies to optimize content for AI-generated search models
- Scott White
- 2,388 Reads 16 Shares
Franchise development marketing has a different vibe than consumer marketing
- Jack Monson
- 2,122 Reads 9 Shares
Franchises that best utilize technology can set themselves up for continued growth and success
- Tim Vogel
- 2,230 Reads 10 Shares
Advancements offer franchise owners fresh ways to help them thrive
- Tij Bedi
- 2,759 Reads 7 Shares
Use of digital twin technology can gather operational information and increase consistency and efficiency
- Joseph Callahan
- 2,357 Reads 4 Shares
Business management software, CRM tools, and technology can help franchises manage operations and increase revenue
- Rob Palmer
- 8,073 Reads 10 Shares
Cybersecurity threats don't discriminate by company size, industry, or geographic footprint
- Erik Eisen
- 2,444 Reads 6 Shares
Franchise Update Media warns of impostors, strongly advises dealing only with the company directly for conference registrations and hotel reservations
- Franchise Update Media
- 6,058 Reads 25 Shares
The use of technology platforms can help franchises with labor management and increase employee satisfaction and retention
- Matt Forbush
- 2,736 Reads 7 Shares
Increasing time and budget in R&D projects can lead to greater innovation and success for your franchise
- Dennis Leskowski
- 2,470 Reads 29 Shares
Technology and AI will improve operations and efficiency in the coming year while enhancing the customer experience
- Thibaud Denolle
- 4,759 Reads 48 Shares
Businesses need to embrace new methods to attract and retain employees
- Colleen McMillar
- 3,686 Reads 26 Shares
Successful restaurants will strategically use voice AI in the coming year for more responsive and efficient operations
- Robert Nessler
- 7,127 Reads 46 Shares
Latest technology can help simplify daily tasks, reduce human error, and streamline communication with customers
- Ben Gergis
- 2,778 Reads 10 Shares
While AI offers numerous advantages, it also presents some challenges to navigate
- Paul Wilbur
- 3,480 Reads 6 Shares
Home service brands harness the power of AI to improve experience for customers and employees
- Tij Bedi
- 2,984 Reads 25 Shares
New approaches are needed to get prospective franchisees to look at your opportunity
- Jack Monson
- 3,725 Reads 31 Shares
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