Multi-Unit Franchisee Insight – Giving Their Teams Room to Innovate & Their Own Involvement With Operations
Company Added
Company Removed
Apply to Request List

Multi-Unit Franchisee Insight – Giving Their Teams Room to Innovate & Their Own Involvement With Operations

Multi-Unit Franchisee Insight – Giving Their Teams Room to Innovate & Their Own Involvement With Operations

We talk to successful multi-unit operators regularly here at Franchise Update Media. These busy on-the-go people share great insight and wisdom with us through our profile stories in Multi-Unit Franchisee magazine. Here, from our archives, are some insightful responses from some of these franchisees.

How I give my team room to innovate and experiment:

I find it is important to play on an individual’s strengths. Not everyone is going to be the best seller, so I empower my team to take charge of a particular part of the business. For example, I have an artist on staff who designs our studio announcements. Someone who is highly organized will lead our fitness challenges.

How close are you to operations?

My business partners and I have found the perfect balance. While I handle the day-to-day, in-studio operations they report on whether the business is in line with certain benchmarks and that employees are getting paid. 

-Evan Latham, multi-unit franchisee of Orangetheory Fitness



How I give my team room to innovate and experiment:

Get out of the way! Innovators need guardrails and support, but too much management can stifle innovation. Let people experiment. Let them fail. I often say, “It’s just sandwiches, what’s the worst that can happen?” The restaurant industry is supposed to be fun. We aren’t curing cancer. You can’t come up with a great idea if you aren’t willing to try some things that won’t work.

How close are you to operations?

Our company is led by my brother, Matt Saxton, and myself. In our co-CEO roles, Matt is closer to operations while I focus on real estate, marketing, legal, and the franchise relationship.

-Adam Saxton, multi-unit franchisee of McAlister’s Deli



How I give my team room to innovate and experiment:

We try to create an environment where our employees are encouraged to make decisions and think outside of the box. We’re constantly asking our management team for ways we can operate more efficiently, and they’re provided with the freedom to pursue their ideas with our support.

How close are you to operations?

In both of the models I’m involved in, I have an individual who oversees the operations. They keep me apprised of the key points of interest at each unit on a daily basis.

-Joe Bernatowicz, multi-unit franchisee of Planet Fitness, 2 ZIPS Dry Cleaners

Published: February 17th, 2020

Share this Feature

Blink Fitness
SPONSORED CONTENT
Blink Fitness
SPONSORED CONTENT
Blink Fitness
SPONSORED CONTENT

Recommended Reading:

Comments:

comments powered by Disqus
UBreakiFix
ADVERTISE SPONSORED CONTENT

FRANCHISE TOPICS

The Joint Corp.
ADVERTISE SPONSORED CONTENT
Conferences
Caesar's Forum, Las Vegas
APR 6-9TH, 2021

The Angry Crab Shack franchise opportunity is a casual dining seafood concept that serves high-quality ingredients at a great value in a fresh, fun,...
Cash Required:
$200,000
Request Info
Looking for a business opportunity with unlimited growth potential? We're now offering junk franchise opportunities to expand our exceptional debris...
Request Info

Share This Page

Subscribe to Multi-Unit Franchisee Report

A Franchise Update Media Production
Franchise Update Media
P.O. Box 20547
San Jose, CA 95160
PH. (408) 402-5681
In Loving Memory Of Timothy Gardner (1987-2014)

Copyright © 2001 - 2020.
All Rights Reserved.