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Profiles

Successful multi-unit franchisees share their growth stories. From getting started in franchising to building and expanding their enterprises, multi-unit franchisees share their challenges and successes with in-depth profiles.

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MULTI-UNIT SPOTLIGHT

Since immigrating to the U.S. from India at age 14 with "pockets that did not run very deep," Jay Pandya would discover a wealth of opportunity awaiting him in his new home.
  • Helen Bond
  • 1,742
Joye and Dave Griffin have always had a singularly focused mindset to succeed in the automotive world, dating back to their college days when they ran a car detailing business out of the back of Dave's pickup truck.
  • Helen Bond
  • 1,753
Bob Middleton has never been a status quo kind of guy. "I have always tried to improve and be the best I can," he says. "Having that mindset has created unexpected opportunities throughout my career.
  • Helen Bond
  • 2,180
One thing we've learned about Greg Cutchall over the years is that when it comes to his business dealings, he never sits still.
  • Kerry Pipes
  • 2,039
For Alexander C. Johnson, giving back to his community is part of his nature. This second-generation franchisee is now paying it forward, sharing his know-how and leadership skills with the next generation as they navigate their way through the food and hospitality industry.
  • Helen Bond
  • 2,914
Fast-growing ZIPS Dry Cleaners often draws comparisons to Planet Fitness for shaking up an industry with a same-day, one-price model.
  • Helen Bond
  • 3,463
Kamal Singh worked as a cashier at McDonald's, delivered sub sandwiches, opened his own Lenny's Subs shop, began adding other franchise brands.
  • Kerry Pipes
  • 3,225
Two NFL Players Team Up To Bring Additional Jamba Juice Locations to Washington, DC Market
  • Kerry Pipes
  • 2,183
Eric Holm has graced the pages of this magazine before. We first profiled him in these pages in 2013, then recognized him with our 2015 Noble Cause MVP Award and profiled him again.
  • Kerry Pipes
  • 4,232
Jake Alleman considers himself lucky for the success that has come his way.
  • Helen Bond
  • 4,258
Mike Hamra grew up in the Midwest, where his parents ran a highly successful restaurant business, Hamra Enterprises.
  • Debbie Selinsky
  • 6,608
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Angelo Freites spent years on the road overseeing restaurant operations of large franchise portfolios before he made the move to go solo so he could remain closer to home.
  • Helen Bond
  • 7,136
Robb Quinlan is comfortable wearing many hats--and also many gloves. The former Major League Baseball player could snag balls at first base, third base, and in the outfield, could take pitches as a catcher, and hold his own with a bat as a designated hitter.
  • Kerry Pipes
  • 9,822
Andrew Howell, 29, has been in franchising for just four years but he is making big waves in Florida with his growing chain of Tropical Smoothie Cafes.
  • Kerry Pipes
  • 9,236
Anil Yadav has graced the pages of this magazine before. He's well-known as a man whose work ethic took him from a Jack in the Box fry cook to the brand's largest franchisee, with 227 restaurants.
  • Kerry Pipes
  • 10,516
To succeed and grow, multi-unit franchisees must learn to overcome competition, rising costs, changing consumer tastes, the unpredictability of social media, and legislative and regulatory threats--at the same time they're busy hiring and training employees, updating menus, remodeling stores, and dealing with insurance, taxes, and suppliers.
  • Eddy Goldberg
  • 8,881
For Evan Latham the franchise business is a family affair. That's because the 29-year-old Orangetheory Fitness franchisee is the son of the brand's co-founder, Ellen Latham.
  • Kerry Pipes
  • 11,839
Tracy Bouwens was a stay-at-home mom who never stayed home in Omaha when her discovery of Scooter's Coffee piqued her entrepreneurial instincts.
  • Debbie Selinsky
  • 9,349
To say Tom Garrett has been a busy man since we last profiled him in 2015 would be a gross understatement. When we first met up with Garrett, his Atlanta-based GPS Hospitality company was operating 196 Burger King locations.
  • Kerry Pipes
  • 11,783
Emily Harrington has spent her life as a high achiever and shows no signs of slowing down.
  • Debbie Selinsky
  • 10,094
On March 4, 2001, the UNC Greensboro men's basketball team won its first Southern Conference championship when David Schuck made a layup at the buzzer. The team went on to play in the NCAA Tournament that year.
  • Kerry Pipes
  • 11,422
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Kris Brown kicked his way through 12 seasons in the NFL. The former University of Nebraska standout and two-time National Champion was drafted by the Pittsburgh Steelers in 1999.
  • Kerry Pipes
  • 11,727
Here comes 2018, and we’re starting the year in our usual way: with our “Mega 99” list of the largest U.S. franchisees, ranked by total number of units.
  • Eddy Goldberg
  • 11,162
When Mitchell York first came across Maui Wowi Hawaiian Coffees & Smoothies as a possible investment, the corporate executive immediately passed on the brand, vowing he'd never wear a Hawaiian shirt.
  • Helen Bond
  • 13,621
Houston-Based Multi-Brand Operator Kicks Off The Year By Opening The First of Four New Captain D's Locations in The City.
  • Multi-Unit Franchisee
  • 17,875
From his childhood growing up in Houston, Pakistani-born Amin Dhanani watched his father, the late Hassan Ali Dhanani, and family members build The Dhanani Group, a billion-dollar, mega-successful franchisee for Burger King and its own massive convenience store business.
  • Debbie Selinsky
  • 31,841
Reciprocity Restaurant Group President Lyndon Johnson good-naturedly lets new acquaintances have a little fun with his name. That's because he's fine with his name. "I can think of a lot worse people to share a name with," he says.
  • Debbie Selinsky
  • 2,254
With her high energy and positive attitude, it's no surprise that Linda Fong is a successful multi-brand, multiunit franchisee. However, like many franchisees, she's not one of those who made a plan and followed a straight line to that success. But it's the detours and her individualism that have taught her what she needed.
  • Eddy Goldberg
  • 1,829
It's fitting that Guillermo Perales does business in the state of Texas--a place where things are known for being large. Fitting because Perales heads the largest Hispanic-operated multiunit franchise company in the U.S., with more than 140 units across five brands. And he's looking to expand.
  • Area Developer Magazine
  • 7,279
Five careers. That's how 65-year-old Charles Smithgall, III, categorizes his business life. And that's not even including his service in the military. Or rustling cattle on Canadian ranches as a young man in the late 1960s.
  • Area Developer Magazine
  • 3,469
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