The M&A marketplace has seen some impressive activity over the past few years. Theoretically, this should have created a positive environment for all people looking to execute an M&A transaction.
By Dean Zuccarello
World-class service companies have what I like to call a "customer bill of rights" that every person in that organization clearly knows and follows 100 percent of the time.
What makes a great company culture? Free food? Extra vacation time? Flexible hours? Employers spend more than $720 million on engagement every year, yet only 30 percent of the workforce is actively engaged.
Financial and first-time buyers are showing tremendous interest in the franchise space. Yet as they are continually outbid for attractive opportunities, the frustration in entering certain systems may be at an all-time high.
When we last visited with Dawn Lafreeda in mid-2012 she was operating 70 Denny's restaurants in six states and had been adding restaurants, even through the Great Recession.
Ross Harried has found that a "small" strategy can serve up big business success. His Maui Wowi Ka'anapali Carts (Tiki huts on wheels) are 8 feet wide, 3 feet deep, 8 feet high and can squeeze in most anywhere...
Multi-unit franchisee Gary Moore has spent most of his life in the restaurant business, assuming nearly every available job title along the way.
A conversation with John Metz invariably leads to all kinds of topics, peppered with opinions and pointed insights gleaned from his many, and diverse, business adventures.
The usual reason for forming an independent franchisee association is to address problems with the franchisor or other conflicts within the system.
As we saw in graphic detail this past August-October, interim market swings in both directions can be violent. Major markets around the globe experienced their first correction in more than half a decade, only to make it all back up and then some within a couple of weeks.
Carol M. Schleif
As a kid growing up in New Orleans, Yaron Goldman dreamed of owning a restaurant. "I have always enjoyed cooking, ever since I was a child," says Goldman, who grew up to become the second largest franchisee of McAlister's Deli.
Each year we work with FRANdata to compile a list of the country's largest multi-unit franchisee organizations.