Q1 | 2016

2016 Mega 99

Virtual Issue

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COVER STORY

Mega Zees: 7 franchisee superheroes Tell How They Did It

Moving Targets: Franchisees Respond to Changing Markets

More for You!: Create Additional Profit in 2016

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Success-ion Story: Family Business Diversifies to Expand

As senior vice president and chief investment officer of Impact Properties, Shirin Kanji is in charge of all of the Tampa-based company's investment-related activities.

Helen Bond

The 5th Quarter: Former NFLer Van Jakes Lives to Help Others

Van Jakes played cornerback in the NFL for eight years, routinely pestering receivers up and down the field while playing for the Kansas City Chiefs, New Orleans Saints, and Green Bay Packers.

Kerry Pipes

Dealing in Reality: Why do Some Deals Fall Apart?

The M&A marketplace has seen some impressive activity over the past few years. Theoretically, this should have created a positive environment for all people looking to execute an M&A transaction.

By Dean Zuccarello

Never and Always: Creating a Customer-First Organization

World-class service companies have what I like to call a "customer bill of rights" that every person in that organization clearly knows and follows 100 percent of the time.

John DiJulius

Put Your People First: Creating a Magnetic Culture

What makes a great company culture? Free food? Extra vacation time? Flexible hours? Employers spend more than $720 million on engagement every year, yet only 30 percent of the workforce is actively engaged.

Julie Moreland

Getting in the Game: New Entrants must Pay More to Play

Financial and first-time buyers are showing tremendous interest in the franchise space. Yet as they are continually outbid for attractive opportunities, the frustration in entering certain systems may be at an all-time high.

Dean Zuccarello

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One-Brand Woman: Dawn Lafreeda builds a Denny's empire

When we last visited with Dawn Lafreeda in mid-2012 she was operating 70 Denny's restaurants in six states and had been adding restaurants, even through the Great Recession.

Kerry Pipes

Branching Out: Non-Traditional Franchisees Deliver The Goods

Ross Harried has found that a "small" strategy can serve up big business success. His Maui Wowi Ka'anapali Carts (Tiki huts on wheels) are 8 feet wide, 3 feet deep, 8 feet high and can squeeze in most anywhere...

Helen Bond

Role Player: Gary Moore has Done it All

Multi-unit franchisee Gary Moore has spent most of his life in the restaurant business, assuming nearly every available job title along the way.

Helen Bond

Rollin' Stone: Franchisee/Franchisor Gathers No Moss

A conversation with John Metz invariably leads to all kinds of topics, peppered with opinions and pointed insights gleaned from his many, and diverse, business adventures.

Kerry Pipes

Freedom of Associations: Is 2016 the Year of Franchisee Activism?

The usual reason for forming an independent franchisee association is to address problems with the franchisor or other conflicts within the system.

Eddy Goldberg

Maintain Equanimity: Learning to Prosper from Market Volatility

As we saw in graphic detail this past August-October, interim market swings in both directions can be violent. Major markets around the globe experienced their first correction in more than half a decade, only to make it all back up and then some within a couple of weeks.

Carol M. Schleif

Living the Dream: And $100 Million on the Horizon

As a kid growing up in New Orleans, Yaron Goldman dreamed of owning a restaurant. "I have always enjoyed cooking, ever since I was a child," says Goldman, who grew up to become the second largest franchisee of McAlister's Deli.

Helen Bond