Franchise Guide: Trends - Franchising.com

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Swahili is a language used throughout eastern Africa. It is a lingua franca - a language used to make communication possible among people not sharing a common mother tongue.
  • Darrel Johnson
  • 6,153 Reads
Among the many tools and tactics companies can use to improve the customer experience, speed is the most overlooked.
  • John Tschohl
  • 6,877 Reads 154 Shares
Although we live in the richest and most advanced society the world has ever known, many of us say we need more money in order to be happy, notes best-selling author Doug Vermeeren.
  • Doug Vermeeren
  • 6,732 Reads 1 Shares
A couple of months ago, our lead social media strategist at EMSI Public Relations started noticing interesting changes involving the Twitter accounts we manage for clients.
  • Marsha Friedman
  • 5,102 Reads
I found a fascinating website while trolling around the Internet recently.
  • Marsha Friedman
  • 5,660 Reads
The customer experience is all about doing things that will be memorable and of value to the customer.
  • Lisa Ford
  • 5,860 Reads 79 Shares
"Google," which became a verb in June 2006, is among many new verbs that have transformed the way we speak--and interact.
  • Nate DaPore
  • 8,274 Reads
As many in the beauty industry have likely noticed, Massage Envy has experienced explosive franchise growth in the last several years.
  • D'onn Genovese
  • 7,907 Reads 1,014 Shares
Just like everyone else, small business owners get caught up in their personal economic successes and woes.
  • Michael E. Gerber
  • 3,445 Reads 12 Shares
Multi-unit franchise operators are about to exceed the 55 mph speed limit (or in this case, the 55% limit).
  • Darrell Johnson
  • 9,997 Reads 1 Shares
A Gallup poll from earlier this year shed light on an ugly little secret in the business world: Most American workers either hate their jobs or don't care one way or the other about them.
  • Multi-Unit Franchisee
  • 4,653 Reads 39 Shares
MY SALON Suite
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MY SALON Suite
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MY SALON Suite
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The Millennial generation is here. They feel entitled. They negotiate everything. And they'll tell you exactly what is on their mind...even if you don't want to know.
  • T. Scott Gross
  • 6,669 Reads 1,021 Shares
Without customers, you are out of business. It seems to me that part of learning "how-to-make-customers-loyal" is to ask customers to give you feedback on their experiences of doing business with you.
  • Jack Mackey
  • 7,426 Reads 1 Shares
"Death and taxes." Given that estate planning combines two of the most dreaded eventualities, is it any wonder that most folks have a difficult time warming to the topic?
  • Carol Schleif
  • 4,773 Reads
Customers are fickle, demanding, and opinionated. That's why keeping your customers loyal, satisfied, and saying positive things about you is crucial.
  • Lisa Ford
  • 5,511 Reads 115 Shares
Hearing about embezzlement in a public company rarely shocks anyone, but when it happens in a family business, people are often stunned.
  • Lois Lang, Psy.D.
  • 8,438 Reads 1,023 Shares
A second round of results from the recent Empathica 2013 Quick Service Restaurant (QSR) Benchmark Study have been released.
  • Multi-Unit Franchisee
  • 4,467 Reads 50 Shares
In late July, the National Retail Federation issued a statement from Senior Vice President and General Counsel Mallory Duncan on U.S. District Judge Richard Leon's decision that found that the Federal Reserve misapplied Congress' intent when it implemented required swipe fees reforms.
  • Multi-Unit Franchisee
  • 4,054 Reads 22 Shares
A new survey that asked consumers to weigh in on food, order accuracy, speed of service, menu, and other items at the top 62 QSR brands found that, not surprisingly, the likelihood of a return visit to a QSR increases from 20 to 81 percent when guests report a higher satisfaction rate.
  • Multi-Unit Franchisee
  • 5,388 Reads 230 Shares
Little has changed in health-related brands since last year's report. FRANdata still tracks 11 sectors across four industries: child-related, health and fitness, QSR, and retail food.
  • Multi-Unit Franchisee
  • 9,147 Reads 206 Shares
Who are your customers? Do you know what they want? Do you know what they think about you and your products and services?
  • John Tschohl
  • 4,448 Reads 50 Shares
Indevia Accounting
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Indevia Accounting
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Indevia Accounting
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As a professional pilot, I meticulously pre-plan my flight including strong and continuous consideration and planning for the weather.
  • Moe Glenner
  • 5,083 Reads 9 Shares
We are experiencing a rare alignment of stars in the franchise finance world right now, and it's essential that operators act quickly to take advantage of this situation, before the party's over. To understand the current financing environment, let's take a look at the economic "big picture."
  • Dean Zuccarello
  • 7,638 Reads
For most of her 40-year career, Linda Read says she has had to work harder, be smarter, and produce better results than the men in her field
  • Helen Bond
  • 6,397 Reads 239 Shares
The White House and IFA recently announced that 290,000 veterans and military spouses have been hired or trained in the franchise business since the launch of the White House Joining Forces initiative in 2011.
  • Multi-Unit Franchisee
  • 4,563 Reads 34 Shares
A franchise is not an ordinary business asset. You don't really "own" a franchise outright as you do a traditional business.
  • Gerald Marks
  • 6,297 Reads 246 Shares
I attend a lot of franchise conferences in Las Vegas. When you look around there, gambling seems to a very profitable business, right?
  • Jack Mackey
  • 6,792 Reads 1 Shares
Themes of resiliency and optimism within the franchise community permeated the air at this year's Multi-Unit Franchising Conference at Caesars Palace in Las Vegas, March 27-29.
  • Multi-Unit Franchisee
  • 5,098 Reads 1,014 Shares
"What's your best advice for women in business?" It's a question I hear frequently as more and more women strike out on their own, whether it's to start their own company, write a book, turn their great idea into a product, or otherwise monetize their talents.
  • Marsha Friedman
  • 4,835 Reads 14 Shares
Over the years we have encountered hundreds of successful business owners who have made the statement "I have it all done," as they describe how well they have planned and documented their business succession plan.
  • David J. Ciambella and Loyd H. Rawls
  • 6,339 Reads 166 Shares
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