Customer Service
Outstanding customer service gives any franchise business an unbeatable competitive advantage. Achieve this by training and empowering local management, and consider retaining a third-party expert to manage real-time feedback. Learn about programs, resources, and tools to improve customer service and gain important feedback to use at both the local and corporate level.
RECENT HEADLINES
 Each year, IFA partners with the International Bar Association’s Franchising Committee to develop a program for some of the world’s leading practitioners and franchise legal counsel.
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- John DiJulius
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- John DiJulius
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