People - Franchising.com

People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Bojangles
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Service-based brands can get the most from their young employees by creating a strong work culture and giving them the opportunity to grow 
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Effective leaders provide clear communication, psychological safety, and constructive feedback
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For a position that requires human interaction, go with your gut
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By mimicking phone features, franchisees can encourage buy-in and reduce turnover
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Multi-unit franchisee David Plait developed his approach over years of trial and error
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Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
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Proper planning is essential for scaling while maintaining employee satisfaction
  • Adam Bonetti
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The average turnover per year in the U.S. is 25%; for some industries, it's 50%
  • John Tschohl
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Effective hiring can take your business to the next level
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Here are 10 steps for bringing family members into the family business
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Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
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Dogtopia
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Top employers have high standards for interviewing and hiring to find the best candidates
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Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
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Your No. 1 job is to find a candidate who fits your culture and will enhance it
  • John DiJulius
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Having employees with a bad work ethic or attitude can bring down the performance of the entire team
  • John DiJulius
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The latest in employment news from September affecting franchising and beyond
  • Kevin Behan
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While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
  • Stephanie Miller
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Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
  • Dr. Laurie Cure
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Develop your plan to hire, train, and retrain the best employees
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The latest in employment news from August affecting franchising and beyond
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  • 4,034 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
  • David Burnand
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Bojangles
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Employers should take a new approach to empowering and motivating employees in order to maximize their potential
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Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
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Franchisees must motivate and incentivize staff to increase employee retention
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Restaurants can attract and retain valuable employees by offering benefits
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Companies can get the most out of employees by showing their excitement before the first day of work
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The best interviews allow the candidate to relax and speak freely before asking the big question
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Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
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AI tools can increase efficiency by automating workflows and preventing breakdowns 
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Prepare the way for new team members and make them feel welcome and appreciated
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