People
Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.
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September 30th, 2026
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What do pet service franchisees look for when hiring employees who will care for animals?
- Paige Feigenbaum
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Building employee-led culture teams can build staff engagement, loyalty, and a better bottom line
- Heather Younger
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April news and trends for employers include AI, employee monitoring, labor market forecasts, and talent retention tactics from major corporations
- Eddy Goldberg
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Boost employee retention through employee development programs
- Gurpreet Singh
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9 out 10 hiring managers foresee major challenges this year, says a new report from Express Employment Professionals
- William H. “Bill” Stoller
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Paul Booth, Jr. is helping to build the next generation of franchising through the Yum! Center for Global Franchise Excellence at the University of Louisville
- Annie Oeth
- 6,462 Reads 18 Shares
A strong culture and flexible work arrangements can increase the productivity of young staff members.
- Scott Greenberg
- 4,314 Reads 4 Shares
9 out 10 hiring managers foresee major challenges this year, says a new report from Express Employment Professionals
- William H. "Bill" Stoller
- 5,742 Reads 3 Shares
This free guide from Paycor offers 10 metrics to track to make the best of what looks to be a tough year ahead for hiring and retaining quality employees.
- Eddy Goldberg
- 4,688 Reads 1 Shares
Transform your frontline employees from your biggest challenges into your greatest assets.
- Scott Greenberg
- 4,889 Reads 33 Shares
Elevate your brand's success by prioritizing consistent employee training for a customer-centric focus, ensuring memorable experiences that drive loyalty and growth.
- Franchise Update Media
- 4,316 Reads 8 Shares
If you're having problems hiring, have you looked in the mirror?
- Tim McIntyre
- 4,680 Reads 15 Shares
A look ahead to 2024's job market, hiring, DEI, RTO vs. WFH, and more
- Eddy Goldberg
- 6,476 Reads 1 Shares
See what these 5 HR leaders have to say about 2024's recruitment and retention trends
- Eddy Goldberg
- 5,613 Reads 6 Shares
Gen Z's desire for meaningful engagement is reshaping the future of work.
- Cal DiJulius
- 4,270 Reads 2 Shares
Gen Z is set to reshape the future of work, bringing new behaviors, attitudes, and preferences.
- Cal DiJulius
- 4,600 Reads 5 Shares
How 2023 MVPs hire, fire, train, and retain employees, part 2
- Franchise Update Media
- 4,929 Reads
A look ahead to 2024 employment and wage law changes, workforce management, and more
- Eddy Goldberg
- 4,880 Reads
Treating your employees as valued customers pays off in so many ways
- Eddy Goldberg
- 4,638 Reads 6 Shares
Every employee contributes to customer service success, not just those in frontline positions
- John DiJulius
- 6,211 Reads 8 Shares
Looking for employees in today’s job market? Check out these tips from a veteran HR pro!
- Mary Lou Atkins
- 4,837 Reads 4 Shares
5 multi-unit franchisees tell how they reward and recognize (and retain!) their top-performing employees
- Franchise Update Media
- 4,473 Reads 4 Shares
Despite public misconceptions, franchisees provide pay and benefits equivalent to other industries.
- M. Scott Morris
- 4,764 Reads 4 Shares
Whether recruiting for quality or quantity, today’s hiring managers must be flexible and act quickly. Here’s how!
- Eddy Goldberg
- 11,921 Reads
20 “non-negotiable” red flags when interviewing job candidates
- Eddy Goldberg
- 6,050 Reads 1 Shares
Retiring Boomers may take their skills with them, causing problems in the U.S. workforce (survey)
- William H. “Bill” Stoller
- 4,018 Reads
New Harris Poll survey reveals 3 out of 5 hiring managers plan to add more employees through the end of the year.
- Kerry Pipes
- 4,760 Reads 1 Shares
Job seekers and employers agree that one interview probably isn’t enough for an offer, but disagreements increase with the number of interviews.
- M. Scott Morris
- 5,991 Reads 1 Shares
How genuine, sincere, and timely recognition of employees can be a motivator that makes a real difference.
- John Tschohl
- 3,760 Reads 7 Shares
Hiring’s tough these days. Have you considered outsourcing it so you can focus more on your business?
- George Lessmeister
- 4,969 Reads 1 Shares
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