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People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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metiRi® by Revenue Management Solutions helps franchise brands collect, validate and analyze P&L data. Used by 80,000+ locations worldwide, its AI-powered platform delivers financial visibility to improve unit economics and profitability by up to 4%.
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Broken Yolk
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Broken Yolk
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Broken Yolk
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Businesses need to embrace new methods to attract and retain employees
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Here are 10 steps for bringing family members into the family business
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Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
  • Kevin Behan
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Top employers have high standards for interviewing and hiring to find the best candidates
  • John DiJulius
  • 5,452 Reads 20 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
  • Lisa Tis
  • 4,791 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
  • John DiJulius
  • 4,512 Reads 4 Shares
Having employees with a bad work ethic or attitude can bring down the performance of the entire team
  • John DiJulius
  • 5,413 Reads 11 Shares
Without comprehensive training, multi-unit owners and managers are set up for failure
  • Larry Layton
  • 4,805 Reads 29 Shares
Companies shouldn't miss the opportunity to capitalize on a new hire's initial excitement
  • John DiJulius
  • 5,225 Reads 5 Shares
The latest in employment news from September affecting franchising and beyond
  • Kevin Behan
  • 4,075 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
  • Stephanie Miller
  • 5,086 Reads 5 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Popular burger chain is one of many fast-casual restaurants using AI technology to manage staffing
  • Kevin Behan
  • 6,787 Reads 3 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
  • Dr. Laurie Cure
  • 5,601 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
  • John Tschohl
  • 5,234 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
  • Kevin Behan
  • 5,721 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
  • David Burnand
  • 4,968 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
  • Kevin Behan
  • 5,184 Reads 4 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
  • M. Scott Morris
  • 4,341 Reads 20 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
  • John Tschohl
  • 5,093 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
  • George Tinsley, Sr.
  • 6,419 Reads 19 Shares
Restaurants can attract and retain valuable employees by offering benefits
  • Jordan Boesch
  • 5,816 Reads 9 Shares
Woof Gang Bakery
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Woof Gang Bakery
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Woof Gang Bakery
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Companies can get the most out of employees by showing their excitement before the first day of work
  • John DiJulius
  • 6,033 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
  • John DiJulius
  • 5,198 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
  • Kevin Behan
  • 5,045 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns 
  • Brianna Van Zanten
  • 4,315 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
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  • 4,956 Reads 5 Shares
Go the extra mile in the hiring process to find employees who fit your organization
  • John DiJulius
  • 4,289 Reads 4 Shares
4 service brand multi-unit franchisees tell what they're doing to hire, retain, and reward employees
  • Kevin Behan
  • 4,594 Reads 8 Shares
Employers must take these steps to identify and improve employee disengagement
  • Kevin Behan
  • 5,545 Reads 4 Shares
What do pet service franchisees look for when hiring employees who will care for animals?
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