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People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Development programs can help train future leaders
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Top employers have high standards for interviewing and hiring to find the best candidates
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Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
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Your No. 1 job is to find a candidate who fits your culture and will enhance it
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Having employees with a bad work ethic or attitude can bring down the performance of the entire team
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Without comprehensive training, multi-unit owners and managers are set up for failure
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Companies shouldn't miss the opportunity to capitalize on a new hire's initial excitement
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Wienerschnitzel
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Wienerschnitzel
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The latest in employment news from September affecting franchising and beyond
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While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
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Popular burger chain is one of many fast-casual restaurants using AI technology to manage staffing
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Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
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Develop your plan to hire, train, and retrain the best employees
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The latest in employment news from August affecting franchising and beyond
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Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
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Employers should take a new approach to empowering and motivating employees in order to maximize their potential
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Multi-unit franchisee David Plait developed his approach over years of trial and error
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Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Franchisees must motivate and incentivize staff to increase employee retention
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Restaurants can attract and retain valuable employees by offering benefits
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Companies can get the most out of employees by showing their excitement before the first day of work
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The best interviews allow the candidate to relax and speak freely before asking the big question
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Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
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AI tools can increase efficiency by automating workflows and preventing breakdowns 
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Prepare the way for new team members and make them feel welcome and appreciated
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Go the extra mile in the hiring process to find employees who fit your organization
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