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People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Build a culture where people feel seen and supported. Make them proud to be part of your team
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Take simple steps to build culture and develop the right relationship with your employees
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Broken Yolk
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Often, the kind thing to do is to broach the tough subject and clear the air
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McAlister's Deli
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McAlister's Deli
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McAlister's Deli
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Multi-unit franchisee David Plait developed his approach over years of trial and error
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Proper planning is essential for scaling while maintaining employee satisfaction
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