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People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Without comprehensive training, multi-unit owners and managers are set up for failure
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Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
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Multi-unit franchisee David Plait developed his approach over years of trial and error
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