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People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
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Your No. 1 job is to find a candidate who fits your culture and will enhance it
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Having employees with a bad work ethic or attitude can bring down the performance of the entire team
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Without comprehensive training, multi-unit owners and managers are set up for failure
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MY SALON Suite
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MY SALON Suite
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Develop your plan to hire, train, and retrain the best employees
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Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
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Employers should take a new approach to empowering and motivating employees in order to maximize their potential
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Multi-unit franchisee David Plait developed his approach over years of trial and error
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Franchisees must motivate and incentivize staff to increase employee retention
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Restaurants can attract and retain valuable employees by offering benefits
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