Stories from the Front Lines: CEO Perspectives

Starting in the early days of the Covid-19 pandemic, we asked franchise founders, CEOs, presidents, and COOs from different industries, sizes, and stages of growth how the coronavirus was affecting their brand. While some had to shutter all their units and see system-wide revenue drop to zero, others – most notably QSRs with drive-thrus and service brands declared essential businesses – held their own, with some actually improving year-over-year. We received their responses from early April through mid-May.

• Michael Abt, Huddle House and Perkins
• Frances Allen, Checkers & Rally’s
• Jonathan Barnett, Oxi Fresh Carpet Cleaning
• Kevin Bazner, A&W Restaurants
• Susan Boresow, Title Boxing Club
• Wade Brannon, Pigtails & Crewcuts
• Michael Browning, Urban Air Adventure Parks
• Nick Friedman, College Hunks Hauling Junk & Moving
• Jason Kapica, Dryer Vent Wizard
• Gordon Logan, Sport Clips
• Scott Marr, Koala Insulation
• Barbara Moran, Moran Family of Industries
• Dawn Nielsen, Kolache Factory
• Meg Roberts, The Lash Lounge
• Christina Russell, Sola Salon Studios
• Randy Simon, Freddy’s Frozen Custard & Steakburgers
• Brandon Solano, Rave Restaurant Group
• Christine Specht, Cousins Subs
• Shelly Sun, BrightStar Care