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Survey finds 74% of American employees can cite at least one aspect of their company culture they say is ‘broken'
  • Kerry Pipes
  • 2,952 Reads 8 Shares
To improve franchisee engagement, boost communications and strengthen community, Part 1 of a 3-part series from FranConnect
  • FranConnect
  • 3,604 Reads 27 Shares
Small business owners’ optimism remains at historic low while inflation rises as a top problem for them, says study
  • Kerry Pipes
  • 2,091 Reads 1 Shares
Welcome to “Good, Bad, and Other News!” – our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
  • Eddy Goldberg
  • 2,267 Reads 4 Shares
Understanding how to effectively lead your business through the growth transition is essential to get to where you want to go
  • Kendall Rawls
  • 2,814 Reads 11 Shares
We asked Mijo Alanis, founder and CEO of Beyond Juicery + Eatery, how data privacy rules are affecting franchisee recruitment strategy and tactics at his brand
  • Franchise Update Media
  • 4,524 Reads 7 Shares
Russell Berner, VP of restaurant operations at JDK Management is both a franchisee (Perkins) and franchisor (Quaker Steak & Lube)
  • Kerry Pipes
  • 9,046 Reads 5 Shares
If you operate a health and fitness franchise, these 9 KPIs are critical to your success
  • FranConnect
  • 8,309 Reads 8 Shares
Husband-and-wife multi-brand franchisees Kaleb and Patricia Warnock have diversified with a third brand in the El Paso market
  • Kerry Pipes
  • 7,392 Reads 510 Shares
Service brand franchises continue to grow across all sectors as Covid continues its retreat
  • Eddy Goldberg
  • 3,281 Reads 6 Shares
The Covid-19 pandemic has been a boost for commercial cleaning services
  • Acey Ignacio
  • 4,292 Reads 24 Shares
Jersey Mike's Subs
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Jersey Mike's Subs
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Jersey Mike's Subs
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Multi-unit operators sign area development deal to bring 15 more Dog Haus locations to Maryland.
  • Kerry Pipes
  • 3,079 Reads 17 Shares
New research finds 74% of Americans expect restaurants to cut portion sizes and switch to cheaper ingredients to combat food price inflation.
  • Kerry Pipes
  • 2,467 Reads 5 Shares
5 ways brands can ensure that they own their data in an age of increasing customer data privacy regulations
  • Eddy Goldberg
  • 3,013 Reads 5 Shares
5 tips for service recovery – the ability to turn an unhappy customer into a long-term, loyal one
  • John Tschohl
  • 4,421 Reads 22 Shares
How Unity Rd. is using reviews to connect with customers and reach new ones online
  • Franchise Update Media
  • 21,849 Reads 5 Shares
Companies should focus on making service easier by reducing the amount of work required of customers to get their issues resolved.
  • John DiJulius
  • 3,410 Reads 5 Shares
Tips for training your employees to be indispensable and extraordinary – tips you can apply to yourself as well!
  • John Tschohl
  • 3,355 Reads 23 Shares
Drew Gressett founded a burger brand, bought into Zaxby’s, and is looking to diversify further with a third brand
  • Kerry Pipes
  • 8,245 Reads 39 Shares
Ron Stokes, Qdoba’s largest franchisee, is bringing Dave’s Hot Chicken to the Badger State
  • Kerry Pipes
  • 8,850 Reads 123 Shares
Leadership: Employees don't get to choose who they work with... You Do!
  • John DiJulius
  • 3,706 Reads 19 Shares
Hot Dish Advertising
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Hot Dish Advertising
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Hot Dish Advertising
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Multi-brand operator The Falcons Group adding 3 Twin Peaks locations to its growing portfolio
  • Kerry Pipes
  • 3,654 Reads 6 Shares
Survey highlights how small business owners are adjusting business practices to compensate for inflation pressure.
  • Kerry Pipes
  • 2,966 Reads 9 Shares
6 multi-brand restaurant operators tell how Covid has affected their business, how they’ve responded, and which changes will be permanent
  • Franchise Update Media
  • 2,828 Reads 6 Shares
Successful local marketing requires understanding the importance of demographics, community involvement, localization of ads, and brand consistency.
  • Rob Elliott
  • 4,636 Reads 13 Shares
The IFA’s Open for Opportunity campaign seeks to protect the franchise business model in 2022
  • Matt Haller
  • 4,416 Reads 14 Shares
Four service brand franchisees tell why they chose to invest in the sector and offer tips on how to succeed
  • Helen Bond
  • 4,805 Reads 12 Shares
2022’s Mega 99 list ranks the country’s largest multi-unit franchisee by unit count, including their brands
  • Multi-Unit Franchisee
  • 15,814 Reads 25 Shares
FRANdata compares pre- and post-Covid franchising performance by sector, unit growth, opening trends, continuity rates, transfer rates, and more
  • Darrell Johnson & Christina Niu
  • 4,606 Reads 16 Shares
Four multi-unit franchisees offer tips on attracting, hiring, training, and retaining employees in the 2022 labor shortage, part 3
  • Helen Bond & Kerry Pipes
  • 4,631 Reads 5 Shares
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