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Welcome to “Good, Bad, and Other News!” – our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
  • Eddy Goldberg
  • 1,955 Reads 4 Shares
Using franchise scorecards to improve franchisee performance can improve the entire system
  • Liane Caruso
  • 6,132 Reads 11 Shares
Asking evocative questions to prospects is a powerful way to improve your results
  • Evan Hackel
  • 3,864 Reads 31 Shares
How to create a consistent customer experience in every area of your business.
  • John R. DiJulius
  • 4,588 Reads 33 Shares
Planet Fitness takes home Franchise Update’s annual Franchise Marketing Leadership Award for its “United We Move” streaming workout campaign
  • Kerry Pipes
  • 3,433 Reads 35 Shares
The power of purposeful personal financial planning and establishing goals for your future financial wealth and health is key to getting what you want in the future.
  • Kendall Rawls
  • 4,734 Reads 13 Shares
10 ways traditionally feminine strengths are the leadership wave of the 21st century, part 2
  • Nancy D. O’Reilly
  • 2,060 Reads 5 Shares
Annual mystery shopping finds only 1 in 3 franchisors successfully responded to a prospect’s phone call
  • Art Coley
  • 4,433 Reads 25 Shares
Express Employment Professionals founder & CEO Bill Stoller on how the brand selects and works with franchise brokers
  • Franchise Update Media
  • 5,592 Reads 2 Shares
Fresh Dining Concepts will bring 10 co-branded Auntie Anne’s and Cinnabon units to New York City boroughs.
  • Kerry Pipes
  • 3,352 Reads 4 Shares
JRI Hospitality now operates 72 Freddy’s Frozen Custard & Steakburgers restaurants following latest acquisition.
  • Kerry Pipes
  • 4,549 Reads 7 Shares
Hungry Howie's Pizza
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Hungry Howie's Pizza
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Hungry Howie's Pizza
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How Freddy’s Frozen Custard & Steakburgers is adapting its communication and marketing strategies to match new consumer behaviors
  • Franchise Update Media
  • 4,744 Reads 17 Shares
Survey highlights supply chain issues and staffing shortages continuing into the holidays.
  • Kerry Pipes
  • 3,226 Reads 4 Shares
Small Business Saturday is right around the corner. Here’s how to get ready to make the most of it!
  • Bob Phibbs
  • 2,343 Reads 6 Shares
For Scooter’s Coffee CMO Bill Black, the customer experience is personal (Part 1)
  • Kerry Pipes
  • 9,412 Reads 92 Shares
The 3rd Annual Franchise Marketing Report provides franchise marketers with powerful new planning tools
  • Eddy Goldberg
  • 3,788 Reads 3 Shares
Steve Jackson, longtime president and CEO of Hungry Howie’s Pizza, reflects on the past and builds a foundation for growth
  • Kerry Pipes
  • 9,273 Reads 29 Shares
El Pollo Loco turns up the heat on its Transformation Agenda with its new Acceleration Agenda
  • Brian Carmichall
  • 3,811 Reads 10 Shares
Building a team with people who have the skills and attitudes you want, can work well with others, and are committed to winning.
  • John Tschohl
  • 2,223 Reads 12 Shares
Influencer Award for Husband-and-Wife Team MVP winners Glenn and Tina Beattie keep a firm eye the top line
  • Kerry Pipes
  • 7,275 Reads 69 Shares
Unique interests and experience make Fresh Coat Painters President Tara Riley a one-of-a-kind leader
  • Kerry Pipes
  • 4,546 Reads 19 Shares
Jeff's Bagel Run
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Jeff's Bagel Run
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Jeff's Bagel Run
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Multi-brand operators ink agreement to bring celebrity-backed fast-casual chicken concept Big Chicken to the Seattle area.
  • Kerry Pipes
  • 3,734 Reads 5 Shares
October reports find businesses continuing to struggle with labor shortage, rising costs, and growing inflation.
  • Kerry Pipes
  • 2,410 Reads 2 Shares
Scenthound’s VP of Franchise Development Patti Rother discusses how the brand selects and works with franchise brokers
  • Franchise Update Media
  • 3,992 Reads 26 Shares
Michigan DQ Grill & Chill multi-unit franchisee opens his newest location.
  • Kerry Pipes
  • 5,215 Reads 2 Shares
How supply chain issues are affecting M&A transactions in franchising
  • Joyce Mazero
  • 4,226 Reads 9 Shares
Anxiety, uncertainty, and business rules can create irrational customers; train your employees to deal with them properly.
  • John DiJulius
  • 3,677 Reads 5 Shares
10 ways traditionally feminine strengths are the leadership wave of the 21st century
  • Nancy D. O’Reilly
  • 5,276 Reads 18 Shares
Inflation creates new problems, but also opportunities for savvy franchisees
  • Darrell Johnson
  • 6,390 Reads 20 Shares
Covid spurs franchisees to invest in service brands as they seek sector diversification
  • Eddy Goldberg
  • 3,849 Reads 10 Shares
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