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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

They may not be the most visible, or even among the highest-paid executives in the company. But in the daily trenches of running a franchise system, chief operating officers, or COOs, are the go-to people for other executives, staff, and franchisees. Most come in early and stay late, taking only brief vacations and then doing so with cell phone in hand.
  • Debbie Selinsky
  • 7,028 Reads 1 Shares
One-third of the nation's population is "minority" (U.S. Census), but only about 10 percent of franchises are minority-owned (National Minority Franchise Initiative). Or, to look at it another way, 90 percent of franchises are not minority-owned.
  • Eddy Goldberg
  • 6,109 Reads 25 Shares
If someone had told Heidi Morrissey 20 years ago that she'd wind up as heir apparent to the family business, Kitchen Tune-Up, she would have probably rolled her eyes in that way that only a teenager can. And if her four siblings had dared to suggest that she, of them all, was most like their master-salesman father, she'd have repeated the eye roll and added an indignant snort.
  • Debbie Selinsky
  • 4,245 Reads 10 Shares
On January 25, 2006, an amendment ("Amendment") to the Mexican Industrial Property Law ("IPL") was published in the Federal Official Gazette. The Amendment was published after a long discussion initiated by Congress in early 2005, and became effective on January 26, 2006. The Amendment's final provisions were the result of a very effective lobbying campaign by major players in the franchising sector and, fortunately for the industry, Congress eliminated many of the overly restrictive aspects of the initial bill that could have unnecessarily hampered the industry. In the end, Congress' objective of providing more protection to franchisees was well balanced with the legitimate rights of franchisors. For example, certain ultra-protectionist provisions for franchisees originally contained in the bill, such as certain rights of first refusal in franchisees' favor and the right to request cancellation of registration of franchisor's trademarks in certain cases, were not incorporated into the Amendment.
  • Alberto de la Peña
  • 4,550 Reads
Belgium's new franchise law (the "Law"), which was the subject of several legislative delays during 2005, has now been formally adopted. Originally, the Law was set to go into effect as of September 1, 2005; however, on January 23, 2006, a Decree published in the Belgian Official Gazette notified the public that the Law had been amended to establish an initial effective date of February 1, 2006.
  • Ryan Whitfill
  • 5,548 Reads 127 Shares
National franchise operations have marketed in the same ways for years and years. That is, the national budgets were applied to brand building and the local franchisees were charged with creating local lead flow.
  • John Federman
  • 3,320 Reads 6 Shares
Time for my annual "just got back from the IFA Convention" column. I saw lots of my lawyer friends while there-also met a lot of suppliers, franchise consultants, academicians, journalists, and franchisees. Occasionally, I even came a cross a franchisor. Didn't see too many psychologists, however. Why not?
  • Rupert M. Barkoff
  • 6,064 Reads 1 Shares
Unfortunately for those who take on the job of growing a franchise business, financial risk is always present. If you are like other franchisors who want to minimize risk and boost profits, you may want to take a serious look at using a more extensive corporate-ownership program than you now have in place.
  • 5,544 Reads 24 Shares
Franchising could be described as the process of taking one success story and translating and multiplying it into many. Whether through genius or pure luck (usually a combination of both) someone created something that worked once. Naturally, the entrepreneurial thought is; if it worked once it can work again, and again, and again. There begins the seed of the franchising journey that can ultimately lead to great success or unfortunately sometimes great failure. The path to either ending is sometimes determined by the first step taken.
  • Jeffrey Davis
  • 11,585 Reads 307 Shares
When doing business in Mexico, it is essential to establish relationships with associates who are well connected. This requires checking their backgrounds and reputations to determine the depth and breadth of their personal and professional networks. Joining local social clubs and business organizations, participating in the American Chamber of Commerce in Mexico, and visiting the nearest U.S. consulate and the Commercial Attaché at the U.S. Embassy are useful ways to obtain such information. Cultivating personal relationships with your Mexican banker and local executives of your joint venture partnership also provides access to this kind of business intelligence.
  • Richard Hill
  • 3,514 Reads 5 Shares
There is no better way to appreciate the popularity and economic buoyancy of franchising south of the border than to have witnessed the phenomenon of the 29th International Franchise Fair, held from March 8 to 10 at Mexico City's World Trade Center. This three-day event rivals franchise trade expos in any other part of the globe. The event receives almost unprecedented press and TV media attention and typically delivers a high-profile exposure of both Mexican and non-Mexican franchise brands.
  • Charles Weeks
  • 4,048 Reads 11 Shares
Sonny’s BBQ
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"If you're not moving forward, you're standing still," goes the old business axiom. In franchising, expansion is one way of moving forward. Whether you're a start-up organization or a player who's been around a while, growth through new sites is an objective--and when it comes to successful site selection tactics and techniques, consider the following approaches.
  • Kerry Pipes
  • 4,465 Reads 1,014 Shares
Manuel Solorzano was frustrated with his drivers and their excuses. The owner of six Martinizing Dry Cleaning stores in Tampa, Fla. would call his drivers on their cell phones during the day and never know whether he would reach them or not.
  • Linda C. Ray
  • 3,740 Reads
The use of outsourcing continues to expand within the franchise industry. In addition to information technology outsourcing, service providers are being called upon to perform a number of business processes including accounting, call center operations, disaster recovery, human resources management, and sales training.
  • Milton B. Whitfield
  • 3,711 Reads 6 Shares
There are a lot of ties in life. In baseball, a tie goes to the runner. In the hiring process, a tie goes to the boss's son. Well, for customers choosing between competing stores, a tie often goes to the graphics.
  • Bruce Olans
  • 5,693 Reads 1,023 Shares
Franchising is attracting young entrepreneurs who see the field as full of opportunity. Some are working hard enough and have found the right niche to make their way to the top quickly. Take Gregg Majewski, who became chief financial officer of the Jimmy John's Gourmet Sandwich chain at the age of 22 after working only two months in what began as a summer internship position.
  • Joan Szabo
  • 4,928 Reads
Belgium's new franchise law, which was the subject of several legislative delays during 2005, has now been formally adopted. Originally, the law was set to go into effect as of September 1, 2005; however, on January 23, 2006, a decree published in the Belgian Official Gazette notified the public that the law had been amended to establish an initial effective date of February 1, 2006.
  • Ryan Whitfill
  • 5,162 Reads 82 Shares
On January 25, 2006, an amendment to the Mexican Industrial Property Law was published in the Federal Official Gazette. The Amendment was published after a long discussion initiated by Congress in early 2005, and became effective on January 26, 2006. The amendment's final provisions were the result of a very effective lobbying campaign by major players in the franchising sector and, fortunately for the industry, Congress eliminated many of the overly restrictive aspects of the initial bill that could have unnecessarily hampered the industry. In the end, Congress' objective of providing more protection to franchisees was well balanced with the legitimate rights of franchisors. For example, certain ultra-protectionist provisions for franchisees originally contained in the bill, such as certain rights of first refusal in franchisees' favor and the right to request cancellation of registration of franchisor's trademarks in certain cases, were not incorporated into the amendment.
  • Alberto de la Peña
  • 4,426 Reads
After more than 20 highly successful years in the painting business, Charlie Chase still finds himself--several times a day--trying to convince people that painters aren't just guys who can't hold down a job.
  • Debbie Selinsky
  • 7,984 Reads 352 Shares
When doing business in Mexico, it is essential to establish relationships with associates who are well connected. This requires checking their backgrounds and reputations to determine the depth and breadth of their personal and professional networks. Joining local social clubs and business organizations, participating in the American Chamber of Commerce in Mexico, and visiting the nearest US consulate and the Commercial Attaché at the US Embassy are useful ways to obtain such information. Cultivating personal relationships with your Mexican banker and local executives of your joint venture partnership also provides access to this kind of business intelligence.
  • Alberto de la Pena
  • 5,946 Reads 2 Shares
There's nothing mysterious about what investors and franchisors want from one another: a reliable partner who can help them achieve their goals. For the franchisor, it's all about brand and unit growth; for the investor, it's return on investment.
  • Eddy Goldberg
  • 4,034 Reads 5 Shares
Sonny’s BBQ
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State regulators across the country are out to blur the distinction between franchisors and employers. If they succeed, they could crimp the growth of one of the franchise industry's hottest segments: franchise providers of janitorial, security...
  • Franchise Update
  • 7,817 Reads 1 Shares
State regulators across the country are out to blur the distinction between franchisors and employers. If they succeed, they could crimp the growth of one of the franchise industry's hottest segments: franchise providers of janitorial, security guard, industrial gardening, delivery, and other services to commercial clients.
  • Barry Kurtz and Richard Rosenberg
  • 3,419 Reads
After 25 years in franchising, Russ Cooper, age 55, retired--but it didn't stick. "I flunked retirement, basically," he says, laughing.
  • Eddy Goldberg
  • 10,265 Reads
Barbara Moran had given up on the idea of ever heading up her father Dennis's company, Moran Industries. She'd wanted to be president, but was told that it wasn't in the cards because a woman in a male-dominated industry just wouldn't work for customers and franchisees.
  • Eddy Goldberg
  • 4,162 Reads 1 Shares
Jacques Lapointe founded Jan-Pro in 1991, and over the next 15 years grew the commercial cleaning company to more than 75 master franchisees and 4,500 unit franchisees. He had a solid business model, continuous and solid growth, and was looking for a way to take the company to the next level. But the day-to-day details, which were no longer challenging but still required his attention, kept him from focusing on strategic growth.
  • Eddy Goldberg
  • 11,516 Reads 4 Shares
Let's face it. From a franchisee's perspective, the single most important piece of information to gather during the sales process is the likely return on investment. Any franchise salesperson will tell you that the most frequently asked questions by prospective franchisees during the sales process are: "How much can I make?" and "What do similar units earn?"
  • Lane Fisher and Rocco Fiorentino
  • 4,118 Reads 6 Shares
Chew on the numbers presented in this article and consider the implications for you and your organization from the perspective of your customers and employees--the people you hire and the people you sell to. You will see great numbers to keep in mind when positioning your company, looking for your next location, and developing your next marketing push.
  • Mauricio Velasquez
  • 4,554 Reads 3 Shares
For many years--like the ancient bones of "Lucy" discovered by Donald Johanson in 1974 and long thought to be mankind's first ancestor--Albert Singer, who founded the Singer Sewing Machine Company in 1851, has been credited with being the first franchisor in the United States. The designation was likely given because his was the most recognized name of the early pioneers that people still remembered.
  • Michael Seid
  • 29,756 Reads 26 Shares
No, neither the price of gasoline nor its impact on your multi-unit, multi-brand franchise business will be reduced under of the recently passed energy and transportation bills. However, both the Energy Tax Incentives Act of 2005, and the Safe,...
  • Franchise Update
  • 5,354 Reads
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