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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Staffing accounts for well over 50 percent of a franchise company's expenses, says Charlie Simpson, executive vice president and chief operations officer at Great Clips. And at Great Clips, he says, that figure is probably over 60 percent. Lowering that number can help a company compete--on price, in the short term. But when hiring for success, there are more important considerations than money.
  • Eddy Goldberg
  • 3,560 Reads 1 Shares
Edible Arrangements had three stores in 2002. By August 2006, there were 527, with locations in Canada, Puerto Rico, the U.K., and the Middle East. Currently adding stores at the rate of eight or more a week, the company predicts 1,000 units in early 2007. Staffing up for growth this steep requires some serious hiring: HR, meet ASAP.
  • Eddy Goldberg
  • 4,067 Reads 2 Shares
2006 is a good year to be in the franchise recruitment business. That's because it's a good year for franchising. As franchising heats up, the demand to fill positions also intensifies----and so does competition for GOOD people to fill them.
  • Eddy Goldberg
  • 4,451 Reads 3 Shares
If you're looking to add women franchisees--and according to every statistic, you should be (more are looking, and more have the means and skills), then you should know what women want (our apologies to the movie).
  • Linda C. Ray
  • 4,679 Reads 25 Shares
What was happening in the franchisor community? The Italian legislature had proposed that no franchisor be allowed to offer franchises in Italy unless it had a history of operating at least two units in the country before it began franchising. Ultimately, Italy adopted a more flexible experience standard. Then China adopted a two-unit, one year of experience standard as a precondition for franchising there in its 2004 Franchise Measures.
  • Carl E. Zwisler
  • 11,113 Reads 3 Shares
During the last few years, franchising has experienced an impressive growth in Spain, from 634 franchise systems in 2002 to almost 900 in January 2006, with over 54,000 franchised outlets now open. Accordingly, having access to accurate and relevant information regarding franchisors is very important for a growing number of prospective franchisees, consumers and future franchisors.
  • Laura Montoya Teran
  • 7,740 Reads 290 Shares
When communicating with Spaniards face-to-face or by telephone and e-mail, it is important to show a great deal of sensitivity to the other person's feelings. Tact, diplomacy, cordiality, and warm graciousness are basic elements of social and business interactions in Spain. In fact by U.S. standards, the distinction between social and business communications is often blurred. The priority is not merely "face-saving," but positive "face-building" that results in good personal relationships. Therefore, criticism or negative feedback, however true or justified, should be avoided until a strong bond of mutual trust and confidence has been formed.
  • Gary M. Wederspahn
  • 5,444 Reads 8 Shares
I have written often on the subject of the complexity of franchise agreements, and the clear trend over the past four decades to make them even longer and more complex. Why has this trend developed?
  • Rupert M. Barkoff
  • 4,770 Reads 24 Shares
Statistical information speaks volumes. Take the 2002 U.S. Census. It points out that the composition of the U.S. population will continue to change quickly, with minorities projected to become the majority by 2050. There is also rapid growth taking place in the number of minority-owned businesses. Their numbers exceed 4.1 million; they generate 4.8 million jobs and almost $700 billion in gross receipts.
  • Joan Szabo
  • 7,776 Reads 186 Shares
Most small businesses, including franchises, are usually so busy concentrating on running their businesses that they don't realize the toll it is taking on their technology and environment. With limited staff and hours in the day, these businesses tend to grow organically without a specific design or technology plan. Yet these play an important role in how productive a business can be.
  • Jack Hamlett
  • 3,440 Reads 1 Shares
Last year, while many Canadians and Americans alike were considering a summer vacation to experience all that Canada's Atlantic Coast has to offer, legislators in Prince Edward Island and New Brunswick, two of Canada's maritime provinces, were setting their minds to franchising.
  • Lawrence Weinberg and Jayne Westlake
  • 6,161 Reads 5 Shares
Hungry Howie's Pizza
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They may not be the most visible, or even among the highest-paid executives in the company. But in the daily trenches of running a franchise system, chief operating officers, or COOs, are the go-to people for other executives, staff, and franchisees. Most come in early and stay late, taking only brief vacations and then doing so with cell phone in hand.
  • Debbie Selinsky
  • 6,946 Reads 1 Shares
One-third of the nation's population is "minority" (U.S. Census), but only about 10 percent of franchises are minority-owned (National Minority Franchise Initiative). Or, to look at it another way, 90 percent of franchises are not minority-owned.
  • Eddy Goldberg
  • 6,048 Reads 25 Shares
If someone had told Heidi Morrissey 20 years ago that she'd wind up as heir apparent to the family business, Kitchen Tune-Up, she would have probably rolled her eyes in that way that only a teenager can. And if her four siblings had dared to suggest that she, of them all, was most like their master-salesman father, she'd have repeated the eye roll and added an indignant snort.
  • Debbie Selinsky
  • 4,190 Reads 10 Shares
On January 25, 2006, an amendment ("Amendment") to the Mexican Industrial Property Law ("IPL") was published in the Federal Official Gazette. The Amendment was published after a long discussion initiated by Congress in early 2005, and became effective on January 26, 2006. The Amendment's final provisions were the result of a very effective lobbying campaign by major players in the franchising sector and, fortunately for the industry, Congress eliminated many of the overly restrictive aspects of the initial bill that could have unnecessarily hampered the industry. In the end, Congress' objective of providing more protection to franchisees was well balanced with the legitimate rights of franchisors. For example, certain ultra-protectionist provisions for franchisees originally contained in the bill, such as certain rights of first refusal in franchisees' favor and the right to request cancellation of registration of franchisor's trademarks in certain cases, were not incorporated into the Amendment.
  • Alberto de la Peña
  • 4,517 Reads
Belgium's new franchise law (the "Law"), which was the subject of several legislative delays during 2005, has now been formally adopted. Originally, the Law was set to go into effect as of September 1, 2005; however, on January 23, 2006, a Decree published in the Belgian Official Gazette notified the public that the Law had been amended to establish an initial effective date of February 1, 2006.
  • Ryan Whitfill
  • 5,493 Reads 127 Shares
National franchise operations have marketed in the same ways for years and years. That is, the national budgets were applied to brand building and the local franchisees were charged with creating local lead flow.
  • John Federman
  • 3,282 Reads 6 Shares
Time for my annual "just got back from the IFA Convention" column. I saw lots of my lawyer friends while there-also met a lot of suppliers, franchise consultants, academicians, journalists, and franchisees. Occasionally, I even came a cross a franchisor. Didn't see too many psychologists, however. Why not?
  • Rupert M. Barkoff
  • 6,020 Reads 1 Shares
Unfortunately for those who take on the job of growing a franchise business, financial risk is always present. If you are like other franchisors who want to minimize risk and boost profits, you may want to take a serious look at using a more extensive corporate-ownership program than you now have in place.
  • 5,499 Reads 24 Shares
Franchising could be described as the process of taking one success story and translating and multiplying it into many. Whether through genius or pure luck (usually a combination of both) someone created something that worked once. Naturally, the entrepreneurial thought is; if it worked once it can work again, and again, and again. There begins the seed of the franchising journey that can ultimately lead to great success or unfortunately sometimes great failure. The path to either ending is sometimes determined by the first step taken.
  • Jeffrey Davis
  • 11,536 Reads 307 Shares
When doing business in Mexico, it is essential to establish relationships with associates who are well connected. This requires checking their backgrounds and reputations to determine the depth and breadth of their personal and professional networks. Joining local social clubs and business organizations, participating in the American Chamber of Commerce in Mexico, and visiting the nearest U.S. consulate and the Commercial Attaché at the U.S. Embassy are useful ways to obtain such information. Cultivating personal relationships with your Mexican banker and local executives of your joint venture partnership also provides access to this kind of business intelligence.
  • Richard Hill
  • 3,480 Reads 5 Shares
GoTo Foods
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There is no better way to appreciate the popularity and economic buoyancy of franchising south of the border than to have witnessed the phenomenon of the 29th International Franchise Fair, held from March 8 to 10 at Mexico City's World Trade Center. This three-day event rivals franchise trade expos in any other part of the globe. The event receives almost unprecedented press and TV media attention and typically delivers a high-profile exposure of both Mexican and non-Mexican franchise brands.
  • Charles Weeks
  • 4,012 Reads 11 Shares
"If you're not moving forward, you're standing still," goes the old business axiom. In franchising, expansion is one way of moving forward. Whether you're a start-up organization or a player who's been around a while, growth through new sites is an objective--and when it comes to successful site selection tactics and techniques, consider the following approaches.
  • Kerry Pipes
  • 4,405 Reads 1,014 Shares
Manuel Solorzano was frustrated with his drivers and their excuses. The owner of six Martinizing Dry Cleaning stores in Tampa, Fla. would call his drivers on their cell phones during the day and never know whether he would reach them or not.
  • Linda C. Ray
  • 3,685 Reads
The use of outsourcing continues to expand within the franchise industry. In addition to information technology outsourcing, service providers are being called upon to perform a number of business processes including accounting, call center operations, disaster recovery, human resources management, and sales training.
  • Milton B. Whitfield
  • 3,685 Reads 6 Shares
There are a lot of ties in life. In baseball, a tie goes to the runner. In the hiring process, a tie goes to the boss's son. Well, for customers choosing between competing stores, a tie often goes to the graphics.
  • Bruce Olans
  • 5,661 Reads 1,023 Shares
Franchising is attracting young entrepreneurs who see the field as full of opportunity. Some are working hard enough and have found the right niche to make their way to the top quickly. Take Gregg Majewski, who became chief financial officer of the Jimmy John's Gourmet Sandwich chain at the age of 22 after working only two months in what began as a summer internship position.
  • Joan Szabo
  • 4,891 Reads
Belgium's new franchise law, which was the subject of several legislative delays during 2005, has now been formally adopted. Originally, the law was set to go into effect as of September 1, 2005; however, on January 23, 2006, a decree published in the Belgian Official Gazette notified the public that the law had been amended to establish an initial effective date of February 1, 2006.
  • Ryan Whitfill
  • 5,107 Reads 82 Shares
On January 25, 2006, an amendment to the Mexican Industrial Property Law was published in the Federal Official Gazette. The Amendment was published after a long discussion initiated by Congress in early 2005, and became effective on January 26, 2006. The amendment's final provisions were the result of a very effective lobbying campaign by major players in the franchising sector and, fortunately for the industry, Congress eliminated many of the overly restrictive aspects of the initial bill that could have unnecessarily hampered the industry. In the end, Congress' objective of providing more protection to franchisees was well balanced with the legitimate rights of franchisors. For example, certain ultra-protectionist provisions for franchisees originally contained in the bill, such as certain rights of first refusal in franchisees' favor and the right to request cancellation of registration of franchisor's trademarks in certain cases, were not incorporated into the amendment.
  • Alberto de la Peña
  • 4,393 Reads
After more than 20 highly successful years in the painting business, Charlie Chase still finds himself--several times a day--trying to convince people that painters aren't just guys who can't hold down a job.
  • Debbie Selinsky
  • 7,924 Reads 352 Shares
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