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Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
  • John DiJulius
  • 1,129 Reads 1 Shares
By promoting idea sharing, you can drive innovation for further growth
  • M. Scott Morris
  • 1,071 Reads
Mixed news this month for commercial real estate, vacant office buildings still a challenge, technology to the rescue, and more.
  • Eddy Goldberg
  • 1,098 Reads
The Franchise Customer Experience Conference (FCXC) returns to Atlanta June 17-20 for the annual gathering of franchise marketing pros
  • Annie Oeth & Eddy Goldberg
  • 1,201 Reads
New report reveals restaurants are turning to more tech to offer guests more control and convenience
  • Kerry Pipes
  • 1,126 Reads
Jennifer LoBianco, CMO of Best Life Brands, on how the franchise supports its franchisees
  • Franchise Update Media
  • 912 Reads 3 Shares
Boost employee retention through employee development programs
  • Gurpreet Singh
  • 1,981 Reads 33 Shares
CEO of Empower Brands Scott Zide talks about innovation and differentiation
  • Franchise Update Media
  • 1,441 Reads 19 Shares
Experienced multi-unit franchisees help you prepare for 2024's challenges and opportunities
  • Kerry Pipes
  • 1,593 Reads 1 Shares
8 ways to protect your online identity as hackers up their game
  • CMIT Solutions
  • 1,638 Reads 2 Shares
Successful franchisees keep looking for ways to serve their customers' current and future needs.
  • M. Scott Morris
  • 1,877 Reads 6 Shares
Wienerschnitzel
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The 2024 U.S. Consumer Trends Index from Marigold is available for downloading
  • Eddy Goldberg
  • 1,313 Reads
Franchise Update explores leadership, the many facets of mentoring, and local store marketing
  • Kerry Pipes
  • 1,692 Reads 1 Shares
When using technology with a personal touch, you have a winning combination
  • John Tschohl
  • 1,228 Reads
With a solid strategy and the right partners, your brand could be poised for international growth in 2024.
  • William Edwards
  • 1,733 Reads 1 Shares
Report: An aging workforce will present hiring managers with problems for years to come
  • Eddy Goldberg
  • 2,039 Reads 6 Shares
Franchising smarter requires a forward-thinking mindset that embraces innovation, efficiency, and adaptability.
  • Franchise Update Media
  • 1,372 Reads 9 Shares
The No. 1 key to selling franchises is having successful franchisees who provide positive reviews.
  • Evan Hackel
  • 1,325 Reads 1 Shares
Karl Malchow worked his way up the Toppers Pizza chain and now owns five restaurants.
  • Helen Bond
  • 2,938 Reads 145 Shares
Report projects increases in online shopping and the purchase of private-label products.
  • M. Scott Morris
  • 1,406 Reads
Training: Step 5 in opening a new franchise location
  • Ginny Gaylor
  • 1,625 Reads 5 Shares
Dogtopia
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6 ways to become a top customer service company in 2024
  • John DiJulius
  • 1,689 Reads 3 Shares
A.J. Titus, President of Signarama and Starpoint Brands discusses the key roles of their operations teams.
  • Franchise Update Magazine
  • 2,520 Reads 23 Shares
Technology has become a game-changer in providing effective training in franchising.
  • Franchise Update Media
  • 1,270 Reads
Rachel Pletz, the senior director development marketing with Alamo Drafthouse, talks about marketing, innovation, customer engagement, and loyalty.
  • Franchise Update Media
  • 1,456 Reads 1 Shares
FSOs are transforming the game for brands looking to avoid costly mistakes and expand with successful franchisees.
  • Helen Bond
  • 1,658 Reads
A record crowd attended the '23 Franchise Leadership & Development Conference to focus on growth and development.
  • Kerry Pipes
  • 1,469 Reads
MassageLuXe CEO and President Kristen Pechacek on breaking down the barriers between franchise development and marketing.
  • Franchise Update Media
  • 1,631 Reads 55 Shares
Franchise Update honored brands for their stellar franchise development efforts in 2023.
  • Nancy Badertscher
  • 1,339 Reads 2 Shares
Survey reports that most employees are overwhelmed by too many tech options at work.
  • M. Scott Morris
  • 1,664 Reads 5 Shares
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