Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
- John DiJulius
- 1,129 Reads 1 Shares
By promoting idea sharing, you can drive innovation for further growth
- M. Scott Morris
- 1,071 Reads
Mixed news this month for commercial real estate, vacant office buildings still a challenge, technology to the rescue, and more.
- Eddy Goldberg
- 1,098 Reads
The Franchise Customer Experience Conference (FCXC) returns to Atlanta June 17-20 for the annual gathering of franchise marketing pros
- Annie Oeth & Eddy Goldberg
- 1,201 Reads
New report reveals restaurants are turning to more tech to offer guests more control and convenience
- Kerry Pipes
- 1,126 Reads
Jennifer LoBianco, CMO of Best Life Brands, on how the franchise supports its franchisees
- Franchise Update Media
- 912 Reads 3 Shares
Boost employee retention through employee development programs
- Gurpreet Singh
- 1,981 Reads 33 Shares
CEO of Empower Brands Scott Zide talks about innovation and differentiation
- Franchise Update Media
- 1,441 Reads 19 Shares
Experienced multi-unit franchisees help you prepare for 2024's challenges and opportunities
- Kerry Pipes
- 1,593 Reads 1 Shares
8 ways to protect your online identity as hackers up their game
- CMIT Solutions
- 1,638 Reads 2 Shares
Successful franchisees keep looking for ways to serve their customers' current and future needs.
- M. Scott Morris
- 1,877 Reads 6 Shares
The 2024 U.S. Consumer Trends Index from Marigold is available for downloading
- Eddy Goldberg
- 1,313 Reads
Franchise Update explores leadership, the many facets of mentoring, and local store marketing
- Kerry Pipes
- 1,692 Reads 1 Shares
When using technology with a personal touch, you have a winning combination
- John Tschohl
- 1,228 Reads
With a solid strategy and the right partners, your brand could be poised for international growth in 2024.
- William Edwards
- 1,733 Reads 1 Shares
Report: An aging workforce will present hiring managers with problems for years to come
- Eddy Goldberg
- 2,039 Reads 6 Shares
Franchising smarter requires a forward-thinking mindset that embraces innovation, efficiency, and adaptability.
- Franchise Update Media
- 1,372 Reads 9 Shares
The No. 1 key to selling franchises is having successful franchisees who provide positive reviews.
- Evan Hackel
- 1,325 Reads 1 Shares
Karl Malchow worked his way up the Toppers Pizza chain and now owns five restaurants.
- Helen Bond
- 2,938 Reads 145 Shares
Report projects increases in online shopping and the purchase of private-label products.
- M. Scott Morris
- 1,406 Reads
Training: Step 5 in opening a new franchise location
- Ginny Gaylor
- 1,625 Reads 5 Shares
6 ways to become a top customer service company in 2024
- John DiJulius
- 1,689 Reads 3 Shares
A.J. Titus, President of Signarama and Starpoint Brands discusses the key roles of their operations teams.
- Franchise Update Magazine
- 2,520 Reads 23 Shares
Technology has become a game-changer in providing effective training in franchising.
- Franchise Update Media
- 1,270 Reads
Rachel Pletz, the senior director development marketing with Alamo Drafthouse, talks about marketing, innovation, customer engagement, and loyalty.
- Franchise Update Media
- 1,456 Reads 1 Shares
FSOs are transforming the game for brands looking to avoid costly mistakes and expand with successful franchisees.
- Helen Bond
- 1,658 Reads
A record crowd attended the '23 Franchise Leadership & Development Conference to focus on growth and development.
- Kerry Pipes
- 1,469 Reads
MassageLuXe CEO and President Kristen Pechacek on breaking down the barriers between franchise development and marketing.
- Franchise Update Media
- 1,631 Reads 55 Shares
Franchise Update honored brands for their stellar franchise development efforts in 2023.
- Nancy Badertscher
- 1,339 Reads 2 Shares
Survey reports that most employees are overwhelmed by too many tech options at work.
- M. Scott Morris
- 1,664 Reads 5 Shares
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