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Technology

Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.

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BoeFly drives growth by delivering financially qualified candidates increasing lead-to-franchisee conversion, and helping franchisees secure financing. BoeFly has supported more than 600 unique brands since 2014.
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Combine the best of AI with human interaction to elevate the customer experience
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Franchisors use technology to help improve local store marketing and increase revenue
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Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
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When using technology with a personal touch, you have a winning combination
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Technology has become a game-changer in providing effective training in franchising.
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Survey reports that most employees are overwhelmed by too many tech options at work.
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Ensure your franchise development website's success by prioritizing ADA compliance--meeting legal standards, broadening your audience, and enhancing inclusivity in the digital era.
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FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
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Most respondents aren’t expecting mass layoffs in the next 12 months.
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Investing in technology not only will boost your top line today, it will also boost the value of the business when it’s time to sell
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Artificial intelligence could save time and money but requires careful planning and a willingness to experiment.
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Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
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FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
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Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
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Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
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Modern customers expect brands to blend the digital and real-world shopping experiences.
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As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
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We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
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Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
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Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
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Franchise brands are adopting new technology to improve all aspects of their operations
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Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
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If you’re looking to improve your company’s technology in 2023, this report from Deloitte Insights is sure to help 
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10 ways to whip your frandev technology into shape and recruit more candidates
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Deloitte report reveals board members and C-suite execs have a serious "technology deficit"
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New study finds 3/4 of restaurants surveyed are currently using automation in at least 3 areas of operation.
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With tech’s rise into every aspect of franchising, implementing a technology fee in your FDD is not only a good idea, it may be a necessary one
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