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Technology

Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.

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AI is everywhere these days. What can it do for you?
  • Eddy Goldberg
  • 4,038 Reads 4 Shares
By centralizing and thoughtfully integrating AI, franchisors can help their networks thrive
  • Dennis Leskowski
  • 4,453 Reads 14 Shares
When technology, operations, and marketing are aligned, the result scales effortlessly across the franchise system
  • Paul Molinari and Paul Wilbur
  • 4,112 Reads 10 Shares
Brick-and-mortar businesses can build a stronger connection with their customers by increasing the amount of time they keep them on site
  • Mark Van Wye
  • 3,006 Reads 5 Shares
In a virtual world, business conferences and in-person networking are more important than ever
  • Jack Monson
  • 3,739 Reads 6 Shares
Franchise executives discuss how to balance the power of AI and technology with personal interaction to optimize customer experience
  • Kerry Pipes
  • 3,763 Reads 11 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
  • Meme Moy and Paul Wilbur
  • 4,064 Reads 5 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 4,948 Reads 11 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 4,496 Reads 3 Shares
Home service franchises can use AI to eliminate inconsistency and enhance the customer experience
  • Roland Ligtenberg
  • 3,145 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 3,148 Reads 3 Shares
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Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 4,998 Reads 8 Shares
Franchises are increasingly using AI agents to quickly respond to inquiries, follow up with leads to help scale their system
  • Unnat Bak
  • 4,613 Reads 11 Shares
Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 3,580 Reads 3 Shares
Making the right choice about technology can reshape a franchise's path to growth
  • Dennis Leskowski
  • 4,201 Reads 25 Shares
Here are some recommendations and strategies to optimize content for AI-generated search models
  • Scott White 
  • 3,275 Reads 16 Shares
Franchise development marketing has a different vibe than consumer marketing
  • Jack Monson
  • 3,682 Reads 9 Shares
Franchises that best utilize technology can set themselves up for continued growth and success
  • Tim Vogel
  • 3,426 Reads 10 Shares
Advancements offer franchise owners fresh ways to help them thrive
  • Tij Bedi
  • 4,185 Reads 7 Shares
Emerging restaurant brand incorporates AI into franchise development, operations, and customer experience
  • Kevin Behan
  • 3,270 Reads 4 Shares
Use of digital twin technology can gather operational information and increase consistency and efficiency 
  • Joseph Callahan
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Business management software, CRM tools, and technology can help franchises manage operations and increase revenue
  • Rob Palmer
  • 14,315 Reads 11 Shares
Cybersecurity threats don't discriminate by company size, industry, or geographic footprint
  • Erik Eisen
  • 3,367 Reads 8 Shares
Brand reaches customers through comprehensive social media campaigns to highlight benefits of yoga classes
  • Kevin Behan
  • 408,679 Reads 32 Shares
The use of technology platforms can help franchises with labor management and increase employee satisfaction and retention
  • Matt Forbush
  • 3,829 Reads 14 Shares
Increasing time and budget in R&D projects can lead to greater innovation and success for your franchise
  • Dennis Leskowski
  • 3,535 Reads 29 Shares
Director of brand marketing sees an opportunity to reach target audiences with franchise's brand messaging
  • Franchise Update Media
  • 6,995 Reads 24 Shares
Technology and AI will improve operations and efficiency in the coming year while enhancing the customer experience
  • Thibaud Denolle
  • 6,516 Reads 48 Shares
Businesses need to embrace new methods to attract and retain employees
  • Colleen McMillar
  • 5,117 Reads 26 Shares
Placing an increased focus on personalized AI interaction can lead to greater customer satisfaction and loyalty
  • Kevin Behan
  • 7,601 Reads 5 Shares
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