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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

McDonald's dominates three of the four regions, but Dunkin' excels in the Northeast.
  • M. Scott Morris
  • 2,916 Reads 5 Shares
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Eddy Goldberg
  • 3,747 Reads 2 Shares
Transform your frontline employees from your biggest challenges into your greatest assets.
  • Scott Greenberg
  • 3,658 Reads 31 Shares
Welcome to the second issue of Multi-Unit Restaurant Franchisee--Paths to Success… written by multi-unit operators for multi-unit operators!
  • Eddy Goldberg
  • 3,694 Reads 4 Shares
BKIFG transforms customer and employee engagement with a unique FORD allowance program, encouraging personalized gestures and positive experiences, fostering a strong company culture and exceptional growth.
  • John DiJulius
  • 4,051 Reads 1 Shares
The silver lining of a recessionary cloud this year could present great real estate deal opportunities
  • Jason Fefer
  • 3,229 Reads 9 Shares
Looking ahead into a new, post-pandemic “normal” as Covid changed nearly everything about how we live, work, and do business
  • Carol Schleif
  • 3,525 Reads 1 Shares
Free up cash by understanding - and reducing - your property taxes
  • Alex Mazero
  • 3,776 Reads 208 Shares
CAM charges: How understanding them can help you free up cash for improvements and expansion
  • Taj Adhav
  • 4,292 Reads 4 Shares
Our January roundup of consumer experience news and trends
  • Eddy Goldberg
  • 3,158 Reads
The Wegmans' agreement includes McAlister's Deli and a tri-brand of Auntie Anne's, Cinnabon, and Jamba.
  • M. Scott Morris
  • 3,974 Reads 2 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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The number of people satisfied with eating out increased by 3 percentage points over 2022.
  • M. Scott Morris
  • 2,921 Reads 1 Shares
Food brands are using AI in their drive-thrus to better meet customer expectations
  • Annie Oeth
  • 3,898 Reads 16 Shares
6 tips for managing customer expectations
  • Jeff Mowatt
  • 3,726 Reads 8 Shares
To improve your customer service and staff morale in 2024, try these 3 things on for size
  • John Tschohl
  • 3,634 Reads 4 Shares
When you provide awesome customer service, you will drive your business to great heights.
  • John Tschohl
  • 4,330 Reads 4 Shares
After escaping from behind a desk job, Jeremy Music chased down his dream of being an entrepreneur
  • Sara Wykes
  • 4,464 Reads 3 Shares
Real estate & site selection: the second step in opening a new franchise location
  • Ginny Gaylor
  • 5,259 Reads 28 Shares
When it comes to making decisions in a franchise organization, market research plays a key role in aligning all the stakeholders’ interests
  • Paul Wilbur
  • 3,839 Reads 4 Shares
Effective defense strategies for avoiding common cyber scams in 2024
  • CMIT Solutions
  • 3,687 Reads 4 Shares
Service brands continue their growth momentum as 2024 arrives
  • Eddy Goldberg
  • 3,403 Reads
Bojangles
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Bojangles
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Bojangles
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Kevin and Dawn Bradford plan to open three Soccer Stars and three Amazing Athletes. 
  • M. Scott Morris
  • 3,063 Reads 2 Shares
Tom and Matt Graziano will open restaurants throughout northern New Jersey.
  • M. Scott Morris
  • 3,174 Reads 1 Shares
Reflect on how your business functions in your absence and look for ways to empower your people.
  • Kendall Rawls
  • 4,494 Reads 3 Shares
Multi-unit franchisees should be thoughtful about managing capital investments, investing in their teams, and giving better service to guests.
  • Kerry Pipes
  • 4,183 Reads 23 Shares
If you're having problems hiring, have you looked in the mirror?
  • Tim McIntyre
  • 3,589 Reads 15 Shares
Multi-unit franchisees will need to shed underperforming assets, strengthen their teams, and consolidate debt.
  • Kerry Pipes
  • 3,122 Reads 3 Shares
A look ahead to 2024's job market, hiring, DEI, RTO vs. WFH, and more
  • Eddy Goldberg
  • 5,415 Reads 1 Shares
See what these 5 HR leaders have to say about 2024's recruitment and retention trends
  • Eddy Goldberg
  • 4,211 Reads 6 Shares
After catering for NASA employees, John David opened a salad kitchen at Johnson Space Center.
  • M. Scott Morris
  • 3,002 Reads 1 Shares
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