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Tips on how leaders can lead with empathy and enhance the employee experience.
  • Multi-Unit Franchisee
  • 4,142 Reads 43 Shares
Lenders are looking to historical FUND Scores to predict the success and failure of current and future SBA loans
  • Darrell Johnson, Chen Wang, David Swift
  • 4,183 Reads 14 Shares
Do you have a blueprint for growth? Here are 3 options for growing your franchise business—and the financial tools to do it, part 2
  • Barbara Nuss
  • 3,979 Reads 3 Shares
Noble Cause MVP Award winner Roland Spongberg sets the standard on community and charitable giving
  • Kerry Pipes
  • 6,213 Reads 21 Shares
The largest Dairy Queen operator in Indiana opens his newest DQ Grill & Chill location in Gas City
  • Kerry Pipes
  • 6,979 Reads 10 Shares
Highlights from the 3rd Annual Franchise Marketing Report, part 8: Mystery Shopping
  • Eddy Goldberg
  • 3,199 Reads 12 Shares
Kansas operators set to open their second Scooter’s Coffee location on January 7
  • Kerry Pipes
  • 3,414 Reads 5 Shares
This report from Ascend2 surveyed marketing pros on their martech plans for the coming year
  • Eddy Goldberg
  • 4,152 Reads 13 Shares
PPC automation can save time and money, but additional human intervention to monitor both cost and effectiveness is a smart move
  • Nate Burke
  • 4,530 Reads 21 Shares
Using a customer’s name is an effective way to elevate the customer experience.
  • John Tschohl
  • 4,219 Reads 8 Shares
After taking a year off because of the pandemic, the Franchise Leadership & Development Conference returned this October, live and in person in Atlanta!
  • Kerry Pipes & Eddy Goldberg
  • 4,256 Reads 6 Shares
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Our December roundup of consumer marketing news and developments!
  • Eddy Goldberg
  • 2,597 Reads 12 Shares
How you can better reduce holiday stress by understanding what you can and can't control.
  • Kendall Rawls
  • 2,304 Reads 2 Shares
Social media and innovation are two major drivers behind some franchise brands’ post-Covid success
  • Kerry Pipes
  • 4,520 Reads 4 Shares
3 primary options for managing Covid’s effects on exit strategies and succession planning in 2021
  • Carty Davis
  • 4,117 Reads 4 Shares
Ray, Joy, and Andrew Howell show how to run a family-first business – and create a solid succession plan
  • Ray and Andrew Howell
  • 3,879 Reads 6 Shares
At just 25, Cole Taylor Weber has 6 Pet Supplies Plus stores and is grossing more than $11 million
  • Kerry Pipes
  • 11,575 Reads 221 Shares
Investments in service brands continue to grow as operators from all sectors seek diversification
  • Eddy Goldberg
  • 2,876 Reads 3 Shares
Jersey Mike’s multi-unit operators to bring Mountain Mike’s Pizza locations to Idaho market
  • Kerry Pipes
  • 4,580 Reads 12 Shares
Firehouse Subs multi-unit operators sign new agreement to bring 9 Slim Chickens locations to the South Carolina market
  • Kerry Pipes
  • 3,347 Reads 3 Shares
Welcome to “Good, Bad, and Other News!” – our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
  • Eddy Goldberg
  • 2,454 Reads 5 Shares
MassageLuXe
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Use this simple process to transform sales presentations into profitable conversations
  • Michael Levin
  • 2,985 Reads 3 Shares
Technomic makes foodservice predictions for the U.S., Canada, and global markets in 2022
  • Kerry Pipes
  • 3,173 Reads 2 Shares
New survey finds nearly half of small businesses have struggled to acquire new inventory during the holiday season
  • Kerry Pipes
  • 2,893 Reads 2 Shares
Highlights from Franchise Update’s 2022 Annual Franchise Development Report (AFDR) begin with a look at recruitment budgets
  • Eddy Goldberg
  • 3,730 Reads 16 Shares
Five-concept Mexican food franchisor MRI Heritage Brands grows comps during Covid and looks to further growth in ’22
  • Kerry Pipes
  • 4,868 Reads 4 Shares
How 5 brands are using social media for branding, recruiting, and more in mid-2021
  • Helen Bond
  • 7,733 Reads 48 Shares
Bad news and good: A look into how economic headwinds and tailwinds are affecting investors’ “wall of worry” in Q3
  • Carol Schleif
  • 3,051 Reads 1 Shares
International franchise deals continue, even as the global economy struggles to bounce back from Covid
  • Eddy Goldberg
  • 5,579 Reads 6 Shares
Bill Edwards’s biweekly newsletter rounds up international franchise news, stats, trends, and more as 2021 draws to a close
  • Eddy Goldberg
  • 3,380 Reads 4 Shares
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