Q1 | 2013

What's Your Development Culture?

Virtual Issue

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FEATURE

Create Your Own, New Box!

Optimize Your Franchisee Conventions: Part 3: Year-Long Results!

Challenge the Pros: Eliminating The 'Silos' Of Separate Departments

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What's Your Development Culture?: It's in the DNA at PostNet International

PostNet International Franchise Corp., which turns 20 this year, entered franchising with a development culture firmly in place.

Eddy Goldberg

Never Sold a Franchise in His Life

Just as history has a way of repeating itself, Ralph Askar has a way of leaving his mark on organizations. He's doing it again with Instant Imprints.

Kerry Pipes

Refranchise-Ready: Arby's Taps Refranchising For Growth Strategy

When I joined Arby's as president in May 2010, I was eager to once again work with the roast-beef sandwich leader and pioneer, where I served as vice president of product marketing and strategic planning in the early 1990s.

Hala Moddelmog

A Culture of Giving: Jersey Mike's Gives and Receives

Rich Hope spent three decades in advertising and is comfortable planning marketing strategies and executing successful campaigns.

Kerry Pipes

Franchisees First!: Building A Winning Wings Brand, One Unit At A Time

Sam Ballas waxes eloquently--and passionately--about East Coast Wings & Grill, the company he acquired in 2001.

Kerry Pipes

Grading Your Sales Effort: How Will You Match Up in 2013?

Are you making the grade? Is a "C" okay for your company? Are your competitors scoring higher?

Marc Kiekenapp

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Managing Millennials

Jennifer Kushell

A Vision of Success: Strong Workplace Values Drive Growth Culture

A strong leader needs to define their vision for success, effectively document it, and communicate it over and over again.

Bill Swanson

Do Your People Measure Up?

As franchisors, it's your primary responsibility to make operational decisions based on the franchise system as a whole.

Bill Wagner

CMO Roundtable: Marketing Department Fittng Into The Development Culture

Marketing affects all customer and franchise development aspects of the company, including the sales process, building brand awareness, attracting and converting leads, building and maintaining customer relationships, and efforts to entice people who are no longer engaged.

Franchise Update

Border Crossing: Navigating the Waters of International Expansion

Different types of international franchises are being granted today for U.S.-based education, food and beverage, retail, and service franchises.

William G. Edwards

How's Your Industry?: Forecasting 2013's Fastest and Slowest Franchise Growth Sectors

Does recent history give us a good basis for what to expect for franchise development in 2013? Certainly there is some guidance that can be taken from the past few years.

Darrell Johnson