Q3 | 2013

What's Your Development Connection?

Virtual Issue

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FEATURE

Franchising Fast Lane: Molly Maid's Meg Roberts Transitions From Marketing To Managing

CMO Roundtable: Balancing Automation with a Personal Touch

New Kid In Town: Paul Brown on Spirit of Revitalization to Arby's

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Challenge the Pros: Maintaining A Personal, One-On-One Touch With Prospects

At Checkers and Rally's, we've been in the business of Big, Bold Flavor for more than 27 years.

Franchise Update

Brand Appeal: Jayson Pearl's Mission is to Grow and Protect the BrightStar Brand

Jayson Pearl has more than 25 years of franchising experience on his resume. For the past year he has led BrightStar Care as its chief brand officer.

Kerry Pipes

Mr. Right: Finding the Perfect Fit for Your Brand

Have you ever noticed over the years that you come across a candidate that just seems to be a great fit for your franchise opportunity and all you have to do is lead them down a mutual exploration process to the sale?

Marc Kiekenapp

Pat Sajak's Great American Deal

Pat Sajak has been hosting TV's Wheel of Fortune for the last three decades but now he's playing host to a new franchise concept and the payoff could be huge.

Kerry Pipes

Support Pays Off: Fewer Closings, Higher Royalties

On average, 43 percent of franchisor G&A--money and human resources--is spent on functions that directly support franchisees.

Darrell Johnson

Hungry Howie's Moves Ahead

Earlier this year, there was an inspiring celebration of the American Dream--and a tinge of sadness, too--as Hungry Howie's Pizza marked its 40th anniversary.

Jack Mackey

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Tactical or Strategic?: How Does Your HR Person Think?

How many strategic initiatives has HR brought to the "C level" in the past 12 months? Your answer to this question tells us if you have a tactical or a strategic thinking HR person.

Bill Wagner

Fine Food Served Fast: Building a Genre-Bending Concept From Scratch

At Fresh To Order (f2o), guests experience a unique offering--flavors and service inspired by fine dining served at a fast casual pace--and at fast casual prices.

Pierre Panos

Profiling Success: Raise Your Odds of Finding Great Candidates

Have you ever noticed over the years that you come across a candidate who seems to be a perfect fit for your franchise opportunity, and all you have to do is lead them down a mutual exploration process to the sale?

Marc Kiekenapp

Coming to America?: Overseas brands face opportunities and challenges

While many U.S. franchisors are now expanding into other countries, seeking new growth and less competition, international franchisors are finding the world's largest economy a target too good to pass up. But are the streets of the USA still paved with gold?

Bill Edwards

Chief Brand Officer: Mission: To Grow and Protect The Brand

Jayson Pearl has more than 25 years of franchising experience on his resume. For the past year, he has led BrightStar Care as its chief brand officer.

Kerry Pipes

The "Participation Economy": Work with Millennials Just As You Would Market to Them

Franchisees are looking hard at how to recruit and retain Millennial employees.

Jeff Fromm

Loyalty on the Go: Boost Unit Revenue with Mobile Loyalty Programs

Technology in the mobile space is moving at blazing speed. Normally, franchise systems tend to run a bit behind the curve when it comes to new technology, but not so in the loyalty space.

Tom Epstein