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Technology Feature Articles

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Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

Innovation Awards finalists share insights behind top franchise operations and technology initiatives
  • Kevin Behan
  • 3,132 Reads 2 Shares
Ch-ch-ch-ch-changes in consumer preferences are forcing restaurants to adapt their menus or fall behind
  • Eddy Goldberg
  • 5,532 Reads 1 Shares
"It's easy to start strong, but sustaining performance every day matters most, and it takes real discipline."
  • Kevin Behan
  • 11,751 Reads 427 Shares
"When you own a franchise, you are handed a playbook for success. That's what I like about the franchise system."
  • Kevin Behan
  • 7,522 Reads 75 Shares
Sumit Bansal says a balance of structure and independence creates ownership, accountability, and strong performance
  • Kevin Behan
  • 5,563 Reads 6 Shares
Multi-unit franchisees and their franchisors must be aligned on what it takes to scale their business 
  • Ricky Sarkaria
  • 4,997 Reads 46 Shares
Franchise executives discuss how to balance the power of AI and technology with personal interaction to optimize customer experience
  • Kerry Pipes
  • 3,903 Reads 11 Shares
Earlier this year, Pat O'Toole stepped into the top marketing office at Unleashed Brands
  • Kerry Pipes
  • 4,652 Reads 24 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
  • Meme Moy and Paul Wilbur
  • 4,259 Reads 5 Shares
The right approach to change ensures leadership continuity and sustained profitability
  • Kendall Rawls
  • 3,849 Reads 3 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 5,099 Reads 11 Shares
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Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
  • Tim Sharp
  • 3,928 Reads 3 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 4,649 Reads 3 Shares
When a location's sales drop, it's time to dig in and look for answers
  • M. Scott Morris
  • 6,166 Reads 4 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 3,324 Reads 3 Shares
Panel members dove headfirst into how and why they embrace change at their brands
  • Kerry Pipes
  • 4,388 Reads 24 Shares
The operator behind 80 Wendy's restaurants plans to build pet care centers in New York, New Jersey, and Pennsylvania
  • M. Scott Morris
  • 3,144 Reads 2 Shares
Top operators discuss the advantages of technological innovation while retaining the human connection with the customer 
  • Kevin Behan
  • 4,404 Reads 3 Shares
The gatherings help get franchisors and franchisees on the same page
  • M. Scott Morris
  • 6,589 Reads 10 Shares
Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 5,145 Reads 8 Shares
Franchise operators get into the weeds with landlords and potential landlords
  • Colleen McMillar
  • 7,478 Reads 5 Shares
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Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
  • Kerry Pipes
  • 4,667 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
  • Kerry Pipes
  • 6,480 Reads 1 Shares
The 2025 Multi-Unit Franchising Conference, franchising's signature event, sets attendance record
  • Kerry Pipes
  • 5,994 Reads 5 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
  • Franchise Update Media
  • 3,250 Reads 3 Shares
Tips from the pros for a prosperous second half
  • Eddy Goldberg
  • 4,589 Reads 2 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 9,754 Reads 383 Shares
Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 3,756 Reads 3 Shares
Franchise marketing executives share their thoughts on the consumer experience, the growing role of tech and AI, and what they hope to gain from the FCXC
  • Kevin Behan
  • 3,164 Reads 8 Shares
Making the right choice about technology can reshape a franchise's path to growth
  • Dennis Leskowski
  • 4,346 Reads 25 Shares
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