Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

For the 5th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2023 winners!
  • Kerry Pipes
  • 5,780 Reads 5 Shares
FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
  • Kerry Pipes & Eddy Goldberg
  • 5,289 Reads 8 Shares
Whether recruiting for quality or quantity, today’s hiring managers must be flexible and act quickly. Here’s how!
  • Eddy Goldberg
  • 10,625 Reads
Retiring Boomers may take their skills with them, causing problems in the U.S. workforce (survey)
  • William H. “Bill” Stoller
  • 2,885 Reads
Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 2,908 Reads
When Kelly’s Roast Beef rebranded, management made extra sure to retain the best elements of the brand’s 70-year history
  • Neil Newcomb
  • 4,208 Reads
Catherine Monson fosters a growth-oriented culture that prioritizes integrity and positivity throughout the organization
  • Kerry Pipes
  • 3,988 Reads
7 The Little Gym locations in three states have been acquired by private equity firm and new operator.
  • Kerry Pipes
  • 4,273 Reads 1 Shares
Patrick Cunningham at Little Caesars on how they’re using technology in frandev and to meet customer demands
  • Franchise Update Magazine
  • 3,717 Reads 1 Shares
Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
  • M. Scott Morris
  • 2,855 Reads 3 Shares
In today’s digital world, brick-and-mortar retailers can use their physical locations to provide unique customer experiences e-commerce can’t touch
  • Jason Fefer
  • 3,579 Reads 2 Shares
Hungry Howie's Pizza
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Modern customers expect brands to blend the digital and real-world shopping experiences.
  • M. Scott Morris
  • 2,794 Reads 1 Shares
Customer experience experts suggest organizations need to break down their silos and share data for the best CX results.
  • M. Scott Morris
  • 3,554 Reads 11 Shares
How technology is helping Payroll Vault measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 3,034 Reads 2 Shares
In August, changes to SBA’s 7(a) and 504 loan programs took effect, making it easier to access loans to start a small business or expand an existing one.
  • M. Scott Morris
  • 3,285 Reads 10 Shares
By mastering marketing technology and data analytics, CMOs can increase their abilities to provide successful long-term strategies for their organizations.
  • M. Scott Morris
  • 2,991 Reads
For this month’s roundup, employment gains continue, AI sends workers home, HR can expect new Form I-9, and business applications jump for June. 
  • Scott Morris
  • 3,043 Reads 1 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 4,164 Reads 3 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 4,154 Reads
How technology is helping MassageLuXe measure the ROI of their marketing and ad spend
  • Franchise Update Media
  • 3,163 Reads 98 Shares
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 3,368 Reads 25 Shares
The Human Bean
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Innovation, adaptation, and strategic succession planning guides franchisees to conquer inflationary hurdles and ensure prosperity for future generations.
  • Kendall Rawls
  • 4,185 Reads 24 Shares
Integrating digital technology brings your customer greater value by providing a consistent digital experience (DX).
  • John DiJulius
  • 3,681 Reads 3 Shares
After losing its way, 40-year-old On The Border is back, building on its storied past for a new era
  • Suzie Tsai
  • 4,044 Reads 4 Shares
Check out our July roundup of consumer marketing news!
  • Eddy Goldberg
  • 3,188 Reads
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
  • Kerry Pipes & Eddy Goldberg
  • 3,431 Reads 2 Shares
Does your team recognize the value of speed when it comes to serving customers and simply doing a good job?
  • John Tschohl
  • 2,781 Reads 3 Shares
If you're thinking of adding GAI at work, look into these employment law issues before you leap
  • Eddy Goldberg
  • 3,858 Reads
Unleashed Brands now has 6 brands with 1,300 kid-friendly health and fitness locations and is looking for more
  • Kerry Pipes
  • 4,135 Reads
Views on technology use in franchising from around the world
  • William Edwards & Keith Gerson
  • 4,832 Reads
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