Multi-Unit Franchisee Insight - Biggest Current Challenge & Next Big Goal

We talk to successful multi-unit operators regularly here at Franchise Update Media. These busy on-the-go people share great insight and wisdom with us through our profile stories in Multi-Unit Franchisee magazine. Here, from our archives, are some insightful responses from some of these franchisees.

Tell us about your biggest current challenge:
To sustain growth, you have to have the right people on your team, which can be hard when you're up against a lot of competition. Pay is an important factor, but so is culture. I'm always thinking of ways we can attract and keep the right people, while making sure our values are being rolled down to all of our locations.

What is your next big goal?
Our goal is to be a disrupter in the business intelligence field with our newest venture: a tech company called Manage 2 Profit. There is a need within the entrepreneur community for tools that allow business owners to better manage their operations. Beyond quickly getting data, business owners need tools that help them use that data to drive profits and success. The tools that currently exist for the entrepreneur are not geared toward easy implementation--and they don't show users what they should do with the data. Manage 2 Profit is a core group of people with over 50 years of combined entrepreneurial experience. We know how to run a successful business. We know how to help someone run a successful business. We know the tools necessary to be successful. We know Manage 2 Profit works because we were the first customers.
 JD Busch, multi-unit franchisee of Amazing Lash Studio and Massage Heights

Tell us about your biggest current challenge:
Like all in the restaurant industry, labor is the current challenge. The unemployment rate in Iowa is the second-lowest in the country, so it's even more challenging here to find great people and to keep them around.

What is your next big goal?
I plan to begin teaching my son Steven all that I know, so one day he can assume the CEO role for my Freddy's locations. He is currently the director of operations and oversees the day-to-day for all of our Freddy's.
 Mike Young, multi-unit franchisee of Panera Bread and Freddy's