Q3 | 2017

2017 MVPs: Honoring This Year's Most Valuable Performers

The annual Multi-Unit 50 lists, finding the best sites for expansion, and review of the Multi-Unit Franchising Conference and MVP Winners.

Virtual Issue

Advertise

FEATURE

2017 Multi-Unit Franchisee Award Winners

Hard-Hitting Success: Former NFLer Scores Big, Does Good

A Couple of Winners: Husband-and-Wife Team Make Business a Family Affair

ADVERTISE

SPONSORED CONTENT

ADVERTISE

SPONSORED CONTENT

ADVERTISE

SPONSORED CONTENT

A Helping Hand: Making a difference in the lives of seniors

Mark H. Friedman has 25 years of management consultant experience crafting high-end, multi-million-dollar turnaround strategies for large companies.

Helen Bond

Strategic Flight Plan: Combat-Tested Veteran Thrives in Franchising

Kevin Kelly, a decorated fighter pilot, credits his 25 years of active duty for his strategic focus on the big picture in his multi-unit franchise business.

Helen Bond

Scoop It Forward: Serving Ice Cream and Community Involvement

Not only is Ben & Jerry's franchisee Karen Morse a veteran of serving up the brand's mantra of peace, love, and ice cream, she strives to scoop it forward.

Helen Bond

Master of Innovation: Hard Work and Determination Are Rewarded

Anand D. (Andy) Patel is the recipient of the 2017 American Dream MVP Award for achieving remarkable success in the U.S. with multiple brands.

Helen Bond

Making Their Day, Every Day: TravelCenters of America Serves Food, Fuel, and Smiles

John Ponczoch believes there is always a way to make someone's day.

Helen Bond

The Machine: Growing the Brand and Growing his People

Wendy's Hall of Fame franchisee Eddie Rodriguez is all about mega growth--one restaurant at a time.

Helen Bond

ADVERTISE

SPONSORED CONTENT

Nobly Done!: Commitment to Community Knows No Bounds

When Bret Stewart was growing up, he dreamed of being a doctor so he could help people. Life may have led him down a different path, but his desire to positively influence the lives of those around him is realized every day.

Helen Bond

What's in a Name?: For Sport Clips' Largest Franchisee, It's Everything

If there is a way to see or hear the Sport Clips name, Johnny Weber will make it happen. Weber, the brand's largest franchisee with 56 stores, and recipient of the 2017 MVP Single Brand Leadership Award, is all about spreading the word on the brand--all day, every day, in every way.

Helen Bond

The Wowi Factor: From Corporate Executive to Hawaiian Shirts

When Mitchell York first came across Maui Wowi Hawaiian Coffees & Smoothies as a possible investment, the corporate executive immediately passed on the brand, vowing he'd never wear a Hawaiian shirt.

Helen Bond

The 2017 Multi-Unit 50: Ranking the Most Multi-Friendly Brands

Multi-brand franchising is a growing phenomenon. Some franchisees are not content with operating one brand so they add one, two, three, or more other brands to their portfolios.

Multi-Unit Franchisee

Space Is the Place: Breaking Ground is Hard to Do in 2017

"Real estate development is one of the hardest things for a franchise," says Philip Schram, chief development officer and chair of Buffalo Wings & Rings.

Sara Wykes

Growing in Tough Times: 2017 Multi-Unit Franchising Conference Shows How

Multi-unit and multi-brand operators continue to grow in both numbers and size--and so does attendance at the Multi-Unit Franchising Conference.

Eddy Goldberg

Who's Better, Who's Right?

Bain & Company asked leaders of 362 companies if they felt their companies delivered superior customer service. Eighty percent believed that the service they provided was indeed superior.

John DiJulius

Hiring Yoga: Flexibility is a Big Draw for Top Hourly Employees

With new regulatory and legal hurdles, a newly confirmed Labor Secretary under a new administration, and revolutionary consumer technology developments popping up everywhere, all signs point to the continued disruption of the hourly workforce

Jocelyn Mangan

Account Ability: Financial Mastery is the Same Worldwide

I have just returned from a three-week trip where I presented programs for a client in India, the Philippines, Malaysia, and Singapore. I then went on to present two additional programs for a client in Australia who has many multi-unit restaurant owners.

Rod Bristol