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New report finds nearly half of small business operators say they have job openings they can’t fill.
  • Multi-Unit Franchisee
  • 4,164 Reads 5 Shares
Brands that consistently deliver superior customer experiences and a high level of employee engagement will reap the rewards of pent-up consumer demand.
  • John DiJulius
  • 5,729 Reads 10 Shares
Injection of hope? IBM surveys 15,000 people worldwide about Covid vaccines and their post-Covid expectations and plans
  • Eddy Goldberg
  • 4,063 Reads 11 Shares
A new agreement will see multi-brand operator Chaac Foods Restaurants open 40 new Bojangles locations and acquire another 40 of the brand’s locations in the Southeast.
  • Multi-Unit Franchisee
  • 4,008 Reads 5 Shares
Three multi-unit franchisees, with a total of 10 different food brands between them, tell how Covid has changed their business and how they’ve responded
  • Franchise Update Media
  • 2,793 Reads 4 Shares
Employees refuse to get vaccinated? These 3 tips will help you get back to business!
  • Rod Robertson
  • 6,501 Reads 37 Shares
5 tips for leaders, owners, and managers to keep their WFH employees aligned, productive, and connected.
  • Doug Meyer-Cuno
  • 4,456 Reads 9 Shares
Longtime Edible multi-unit operator in California opens unique ghost kitchen location to enhance area delivery and shipping support.
  • Multi-Unit Franchisee
  • 3,132 Reads 29 Shares
The 2021 Annual Franchise Development Report is the ultimate benchmarking tool for improving recruitment and sales - even during a pandemic! This week: Recruitment Budgets, 2014-2021.
  • Eddy Goldberg
  • 3,191 Reads 21 Shares
Yum! Brands taking on climate change with new plan to reduce its greenhouse emissions by nearly half by the year 2030.
  • Multi-Unit Franchisee
  • 3,370 Reads 6 Shares
In this first special 2-part series, a veteran franchise attorney looks at franchisee complaints that FDDs are too complicated to be understandable. In Part 2 she will offer 10 tips on how to read an FDD critically.
  • Rochelle Spandorf
  • 7,417 Reads 21 Shares
MassageLuXe
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How do you stack up among the 6 crucial categories of customer experience?
  • John DiJulius
  • 4,502 Reads 17 Shares
Now is the time to decide if dealing with the family “petty crap” is worth pursuing a succession plan for your business.
  • Loyd Rawls
  • 5,482 Reads 11 Shares
Largest Pearle Vision franchisee signs new development agreement for another 5 locations in two markets.
  • Multi-Unit Franchisee
  • 5,662 Reads 5 Shares
Q&A with Kristen Risby, VP of Marketing at Wag N’ Wash Natural Pet Food & Grooming
  • Franchise Update Media
  • 4,860 Reads 295 Shares
Multi-unit Pizza Hut group signs 28-unit development agreement to brings Dave’s Hot Chicken to Indiana and Ohio markets.
  • Multi-Unit Franchisee
  • 8,815 Reads 8 Shares
A roundup of consumer marketing news and developments 4 months into 2021.
  • Eddy Goldberg
  • 2,739 Reads 1 Shares
Empower your employees to make decisions without a supervisor. Let them know they can do what they believe is the right thing for the customer.
  • John Tschohl
  • 4,333 Reads 9 Shares
As ghost kitchens proliferate, restaurants are increasingly turning to non-brick-and-mortar operations
  • Eddy Goldberg
  • 6,559 Reads 39 Shares
Franchise Update Media’s 2021 Franchise Innovation Awards to celebrate franchising’s most innovative companies, game changers, and creative disruptors.
  • Multi-Unit Franchisee
  • 4,133 Reads 3 Shares
Mr. Rooter Plumbing, an essential service, has done well despite the pandemic
  • Doyle James
  • 7,216 Reads 14 Shares
Dine Brands Global, Inc.
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Welcome to "Good (and Other) News!" - our monthly roundup of franchise growth, finance, expansion, regulation, legislation, technology, trends, people, milestones, and other news about franchisors large, medium, merging, and emerging.
  • Eddy Goldberg
  • 3,303 Reads 3 Shares
Mike Davis’ 1-800-JunkPro is gaining its share of a $50 billion industry
  • Kerry Pipes
  • 4,127 Reads 4 Shares
As Covid crippled businesses in many industries, franchisees are looking more seriously at non-brick-and-mortar service brands
  • Eddy Goldberg
  • 6,919 Reads 18 Shares
70-unit multi-brand operator opens its newest restaurant in Georgia.
  • Multi-Unit Franchisee
  • 7,128 Reads 1 Shares
Franchise Update’s 2021 Annual Franchise Development Report is the ultimate benchmarking tool for improving recruitment and sales – even during a pandemic!
  • Eddy Goldberg
  • 4,869 Reads 2 Shares
Hardee’s multi-unit operator diversifies portfolio by signing on to develop 16 Tropical Smoothie Cafe locations in the Southeast.
  • Multi-Unit Franchisee
  • 8,136 Reads 11 Shares
After a year and a half of Covid, savvy franchisors are updating their FDDs to reflect changes caused by the pandemic
  • Lynne Hanson
  • 5,540 Reads 13 Shares
Author debunks three lies about hard work and shares a better way to meet your career goals and have time left over to enjoy life.
  • Steve Cook
  • 6,212 Reads 16 Shares
Build your bench strength by inspiring and educating your employees, and providing them autonomy and feedback.
  • Dan Iosue
  • 5,200 Reads 1 Shares
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