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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

When was the last time you made an honest assessment of who you have in the most important "chairs" of your operation? Your front-line staff single-handedly sets the tone of your customer service and "packages" your performance day to day. Is your packaging attracting or distracting? Does it gather customers, or chase them away?
  • Gloria Plaisted
  • 4,063 Reads 5 Shares
Today's business environment is filled with incentives to move toward a paperless office, especially considering the ease and low cost involved in storing and sharing electronic data when compared with paper.
  • Dawn Newton
  • 3,768 Reads 8 Shares
We all know to expect death and taxes, but tenants can add one more thing to that list: lease renewals. A lease begins to expire the day it's signed. Yet, how often have you found yourself scrambling to negotiate a renewal in the last couple of months or weeks before the last day? If you're waiting until the last minute to make the critical decision about renewing, and on what terms, you're clearly not dealing from a position of strength.
  • Jeremy Behar
  • 6,587 Reads 259 Shares
The year's fourth quarter marks the anniversary of my start in the investment management business many, many years ago. It also happens to coincide with the time of year my three kids go back to school.
  • Carol Clark
  • 3,826 Reads 1 Shares
How Do I Know? Multiunit franchising offers benefits - and risks - but it's a method of franchising that can be fruitful
  • Kerry Pipes
  • 3,438 Reads 4 Shares
When native San Franciscan Ellen Hui left a career in banking in 1989 to take on her first Popeyes Chicken and Biscuits restaurant, she experienced a big culture shock.
  • Debbie Selinsky
  • 5,561 Reads 4 Shares
Until he hit 40, Rick Guerra ran hotels and restaurants "making a lot of money for other people," he says.
  • Debbie Selinsky
  • 4,725 Reads 15 Shares
Business. Opportunity. Two words that go together beautifully: Business Opportunity. For entrepreneurs, it's the stuff that dreams are made of.
  • Eddy Goldberg
  • 2,674 Reads 1 Shares
Subway continues to sizzle as one of the hottest franchises going. For the 15th time in the last 20 years, Entrepreneur magazine's annual Franchise 500 rankings have listed Subway as the number-one franchise opportunity. For perspective, when the chain was first named to the list in 1988, it had about 4,000 locations. Today, the chain operates 27,732 shops in 86 countries (as of June 2007).
  • Kerry Pipes
  • 4,954 Reads 40 Shares
Originally published in Area Developer Issue III, 2007, The AD 50 highlights the largest multi-unit franchise companies who support multi-unit franchising.
  • Area Developer Magazine
  • 6,951 Reads 1 Shares
Ed Doherty has been pushing the envelope on growing a business packed with different franchises - lots of them. To date, they include Applebee's (51), Panera Breads (15), Chevys Fresh Mex (3), and an original concept, the Shannon Rose Irish Pub (1), in New Jersey. And ahead on the menu are the 20 El Pollo Loco locations he's developing in New Jersey.
  • John Carroll
  • 6,576 Reads 1 Shares
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I remember the first budget I ever did for a business - for a newsroom where the previous year’s budget had been about $3 million (and 30 years ago, that was some real money). The boss just handed the spreadsheets to me and said, “We need this in a couple of days.”
  • Ripley Hotch
  • 4,197 Reads 1 Shares
Remember pulling up to the Jack in the Box drive-thru in the 1970s and placing your order through an over-sized talking Jack head where the voice on the other end sounded like a grown up from a Charlie Brown cartoon. You had no idea what the person on the other end was saying or how your order would turn out. Times have changed and the evolution of technology in the fast food industry is picking up the pace - and making the fast food arena one full of strong franchise opportunities.
  • Kerry Pipes
  • 34,598 Reads 7 Shares
A great customer experience matters. A lot. More than ever. Why? For one thing, because there are a lot of coffee chains in the world. Comedian Dennis Miller has a rant about how Starbucks has started opening Starbucks stores inside existing Starbucks stores. Well, it's funnier when he says it.
  • Jack Mackey
  • 5,854 Reads 1,014 Shares
What is the most important buying decision you'll ever make? When you choose a new site? Buy category management software? Invest in a hot new concept? Does something else come to mind?
  • Mel Kleiman
  • 3,837 Reads
In 2005, Mike Scruggs, Sr., was senior vice president of global operations at Little Caesar Enterprises, Inc. in Detroit. A year later, he was a Little Caesars franchisee operating two stores with his wife, Deb, and his son, Mike II, in Colorado Springs. By April 2007, he'd opened his fifth restaurant. Today he has plans for more, lots more!
  • Eddy Goldberg
  • 8,343 Reads 1,014 Shares
I have a friend near my age who is fond of saying "We've outlived our time." That means the modern world seems ruder, faster, and more complicated than when we used to pick up the phone and tell the operator, "I'd like Forest 2729." We really did.
  • Ripley Hotch
  • 4,480 Reads 1,014 Shares
Originally printed in Area Developer Issue I 2007, the 2007 Mega 99 rankings highlight the Top 99 Multi-Unit Operates broken down by brands operated and by industry.
  • Area Developer Magazine
  • 7,422 Reads 1,023 Shares
From Mail Boxes Etc. to The UPS Store, a quick history; or, 27 years in 90 seconds or less.
  • Eddy Goldberg
  • 14,155 Reads 8 Shares
With the first kick-off of the pigskin this season, chicken wings were back on top of the menu once again for hungry football fans nationwide. Each autumn, migrating herds of Americans return to their favorite hot (wings) spots week after week to catch the big games on big screens, or wolf down their favorite spicy chicken wings at home on their new HDTV unit. It's a routine that's become big business, and it doesn't seem to be losing any steam.
  • Kerry Pipes
  • 2,950 Reads 3 Shares
Greg Helwig, vice president of system development for Sylvan Learning Centers, says the company didn't set out to grow with multiple units. It just happened naturally, with an existing franchisee adding a unit, then another.
  • Ripley Hotch
  • 4,674 Reads 3 Shares
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The American Franchisee Association (AFA) is a national trade association of franchisees and dealers founded in February 1993. The AFA works to improve the industry of franchising while protecting its members' economic investments in their businesses.
  • 32,342 Reads
Subway continues to sizzle as one of the hottest franchises going. For the 15th time in the last 20 years, Entrepreneur magazine's annual Franchise 500 rankings have listed Subway as the number-one franchise opportunity. For perspective, when the chain was first named to the list in 1988, it had about 4,000 locations. Today, the chain operates 27,732 shops in 86 countries (as of June 2007).
  • Kerry Pipes
  • 4,889 Reads 3 Shares
In professional sports, successful players and teams, can be made or broken by the quality of the coaching. It's no different in the business world. There are so many businesses and executives today who need help in sharpening up fundamental skills, coaching team members, or assistance in growing departments. As a franchise business consultant, you can provide some relief and help them make the right call.
  • Kerry Pipes
  • 3,125 Reads 4 Shares
The Little Caesars Pizza story is… well, quite a story. Founded by Mike and Marian Ilitch, first-generation Americans of Macedonian descent, the company is approaching its 50th anniversary. Still family owned and operated, Little Caesar Enterprises, Inc. has grown prodigiously since its first store opening in 1959 in Garden City, Mich.
  • Eddy Goldberg
  • 20,454 Reads
Multi-unit operators have been a part of the growth and expansion strategy at Fantastic Sams since the brand first began franchising in 1976, according to Jeff Sturgis, vice president of franchise sales development.
  • Kerry Pipes
  • 4,134 Reads 1,014 Shares
Franchising...it's not a business, but rather, a way of doing business. It's a unique, and usually highly effective, method of distribution for all kinds of products, goods, and services. It's also an industry that generates $1.5 trillion dollars in annual sales.
  • Kerry Pipes
  • 4,355 Reads 25 Shares
The recent merger of Cold Stone Creamery and Kahala Corp. (which operates a dozen other franchise concepts including Blimpie, Taco Time, and Surf City Squeeze), see executives taking it all in stride.
  • Kerry Pipes
  • 4,775 Reads 1,014 Shares
Building a portfolio. Growing beyond one unit. Expanding outside a single brand.
  • Kerry Pipes
  • 5,844 Reads 1,014 Shares
Check cashing has come a long way toward respectability in the past couple of decades. Its reputation, however--at least in the eyes of the media and much of the general public--has lagged behind.
  • Eddy Goldberg
  • 16,402 Reads 1,701 Shares
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