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October marked an infamous anniversary on Wall Street. Twenty-five years ago, the unthinkable happened when the Dow Jones Industrial Average dropped a record 106 points to end the trading week at just under 2500.
  • Carol Schleif
  • 4,432 Reads 4 Shares
With an estimated 1.8 zettabytes of information created and stored in 2011 alone, there has never been a more opportune time for hackers to challenge franchise data security, according to a DC Digital Universe study.
  • Peter Clark
  • 8,702 Reads 390 Shares
The first step to a successful franchisee grand opening is disciplined advance planning.
  • Franchise Update
  • 5,203 Reads 1,021 Shares
To Glenn Mueller, franchising at its core is a partnership. And as the largest single franchisee in the Domino's Pizza system at 135 units, he's a great partner to have.
  • Kerry Pipes
  • 19,990 Reads 6 Shares
There's always more hype and more promises during a presidential election season. With all the rhetoric, expectations rise.
  • Darrell Johnson
  • 2,617 Reads 1,023 Shares
The New Year has just arrived and now is the time many revaluate life and career. Most people think about their careers as an occupation but few view their careers as a vocation.
  • Multi-Unit Franchisee
  • 6,992 Reads 1,014 Shares
Great leaders are passionate. They possess an absolute love for what they do. Apple's Steve Jobs observed, "I don't think of my life as a career... I do stuff.
  • Timothy Bednarz
  • 6,425 Reads 1 Shares
Like most U.S. business sectors, the smoothie industry was hit hard during the recession.
  • Frank Easterbrook
  • 4,226 Reads 20 Shares
Veterans make great franchisees. Organized, disciplined, determined - all characteristics that suit them for franchising. Chris Rolen is a great example.
  • Multi-Unit Franchisee
  • 5,517 Reads 1,014 Shares
Litigation is America's fastest growing business because plaintiffs have everything to gain and nothing but a few hours to lose, says Hillel Presser, author of Financial Self-Defense (Revised Edition).
  • Multi-Unit Franchisee
  • 4,615 Reads 1 Shares
It's old news to all of us that franchising has evolved since 2007 with the changes in the lending environment, home equity, high unemployment rates, and lack of consumer confidence.
  • Marc Kiekenapp
  • 3,911 Reads 18 Shares
Marco's Pizza®
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Marco's Pizza®
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Marco's Pizza®
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I am often asked how I define exceptional customer service. Here it is in a nutshell: speed, price, and technology - all built around service.
  • John Tschohl
  • 6,785 Reads
Rich Hope has spent three decades in advertising and is comfortable planning marketing strategies and executing successful campaigns.
  • Kerry Pipes
  • 6,394 Reads 1 Shares
Have you heard the joke about the chief marketing officer who walks into a bar?
  • Eddy Goldberg
  • 3,646 Reads 212 Shares
Welcome to 2018. The future of franchising is upon us. What does the landscape look like?
  • Dean Zuccarello
  • 8,329 Reads 2 Shares
Trying to get a handle on your 2013 social media marketing strategy? Good luck with that!
  • Daniel Lieberman
  • 2,248 Reads 14 Shares
When Burger King set out to revamp its menu, it made sense that Tom McDonald would have some input.
  • Helen Bond
  • 11,121 Reads 2 Shares
Taking risks is a part of life for Greg Mooneyham. He is, after all, a former Air Force fighter pilot.
  • Multi-Unit Franchisee
  • 9,739 Reads 493 Shares
Franchisees nationwide are looking for new ways to cut costs and improve efficiency. Payroll is an easy, and yet often overlooked, opportunity for companies to make operational changes that will have a direct, measurable impact on the bottom line.
  • Matt Merriam
  • 5,258 Reads 134 Shares
When Steve Olson stepped onto the stage at the Leadership & Development Conference in Atlanta in October, he once again had the unenviable job of reporting the good, the bad, and the ugly in franchise development as seen through the lens of Franchise Update Media Group's annual Mystery Shopper survey.
  • Kerry Pipes
  • 5,115 Reads
In a recent survey, workplace expert Michelle McQuaid found that 65 percent of workers in the United States would be happier if they had a boss who recognized their good work
  • John Tschohl
  • 6,121 Reads 270 Shares
Bojangles
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Bojangles
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Bojangles
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Franchise business growth will slow down a bit in 2013 yet will continue to outpace growth in other business sectors, according to an IHS Global Insight report prepared for the International Franchise Association Educational Foundation.
  • 5,631 Reads
You can't improve what you don't measure, the old saying goes... which is one reason so many in franchising eagerly anticipate the release of the Annual Franchise Development Report (AFDR) at Franchise Update Media Group's annual Leadership & Development Conference.
  • Eddy Goldberg
  • 3,645 Reads 117 Shares
At least six times a year, Don Copus gathers his Hungry Howie's employees for a corporate outing where you may find the Berkley, Mich.-based franchisee batting for one softball team, pitching for the other, or manning the grill.
  • Helen Bond
  • 10,337 Reads 5 Shares
Zig Ziglar once said, "People don't buy drills, they buy holes." Carrying his logic into franchising, franchisees don't really invest in franchise opportunities; they invest in the future they are designing for themselves and their families.
  • Joe Mathews
  • 5,211 Reads 124 Shares
When franchisee prospects begin their research into franchise brands, they're often clueless about what questions to ask their franchisor, or what to ask franchisees during validation.
  • Brian Sommers
  • 2,284 Reads 86 Shares
In last month's FUSR, we began a three-part series on how to better understand the psychology of franchise buyers.
  • Steve Olson
  • 2,843 Reads 163 Shares
Franchising is big. And so are some of its franchisees. Just take a look at our "Mega 99" list (page 54) and you'll see what we mean!
  • Multi-Unit Franchisee
  • 6,401 Reads 1,023 Shares
Do you know how many days it takes from signing until your franchisees can begin collecting revenues?
  • Keith Gerson
  • 4,032 Reads 1 Shares
This past August marked a milestone for Randy Shacka and for Two Men and a Truck: Shacka not only became the first non-family president of the Michigan-based franchisor, he also did it at the only company he's ever worked for--and at just 33.
  • Kerry Pipes
  • 5,381 Reads 351 Shares
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