Customer Service
Outstanding customer service gives any franchise business an unbeatable competitive advantage. Achieve this by training and empowering local management, and consider retaining a third-party expert to manage real-time feedback. Learn about programs, resources, and tools to improve customer service and gain important feedback to use at both the local and corporate level.
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 Advocate for the future of franchising with policymakers and leaders. This meeting connects the franchising community with lawmakers to protect and advance the franchise business model.
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