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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

David Grimaud grew up in the car repair business. His father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 8,714 Reads 1 Shares
Personal credibility is based upon a leader's character and integrity and the actions and behaviors that stem from them.
  • Timothy Bednarz
  • 11,639 Reads 1 Shares
"What are your goals?" is the common question I present to clients and prospects.
  • Loyd H. Rawls
  • 4,311 Reads
Don Copus likes to roll up his sleeves and get in the game with his employees, literally.
  • Multi-Unit Franchisee
  • 5,826 Reads 2 Shares
Kevin and Laurel Wilkerson are Marco's Pizza franchisees in Broken Arrow, Oklahoma. They like to do things together.
  • Multi-Unit Franchisee
  • 7,732 Reads 1,014 Shares
Operating a successful franchise business is challenging enough. Add in family members and things can get really interesting.
  • Michele Chandler
  • 10,025 Reads
In 2009 we profiled Tony Lutfi and asked him our routine question about where he'd like to be in five years. At the time he had 52 units and told us he would like to be at 100.
  • Kerry Pipes
  • 11,253 Reads
I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology--all built around service.
  • John Tschohl
  • 5,809 Reads 32 Shares
As we pass the five-year anniversary of the start of the economic recession in December 2007, many observers focus on what was lost
  • Multi-Unit Franchisee
  • 5,356 Reads 10 Shares
David Grimaud's father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 12,852 Reads 4 Shares
Angel Cartagena was a cable TV project manager traveling between New York, New Jersey, and Puerto Rico and working more than 70 hours every week.
  • Multi-Unit Franchisee
  • 5,728 Reads 85 Shares
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In our line of work, we see a lot of ugly financial statements. Not ugly in the sense that the business is performing poorly (well, we see some of those too!), but ugly in the sense that they contain glaring bookkeeping errors.
  • Steve Lefever
  • 5,948 Reads 1,014 Shares
Capriotti's Sandwich Shop has been named one of Technomic's Top 100 Sandwich Chains and received Sandelman's Award of Excellence for Customer Service.
  • Jack Mackey
  • 8,120 Reads 1,023 Shares
Michael Decker now operates an Expedia CruiseShipCenters franchise in Orlando, Florida, but he says it was his military experience that provided the crucial background he needed to become a successful franchisee.
  • Multi-Unit Franchisee
  • 7,454 Reads 1,023 Shares
The process of organizational change is complex. A number of associated factors have the ability to impact the organization's overall ability to successfully evolve.
  • Timothy Bednarz
  • 9,331 Reads 3 Shares
The 14-year-old Michael Knobelock was not just selling newspaper subscriptions in his native Houston but he was racking up awards as top salesman, earning between $400 and $500 a week in the 1970s.
  • Kerry Pipes
  • 5,812 Reads 61 Shares
Millennials provide a unique challenge for businesses today. Many business operators are struggling to understand this generation and how to get the most out of the employer-employee relationship.
  • Jennifer Kushell
  • 4,968 Reads 91 Shares
As founder and executive chairman of The Saxton Group in Dallas, Kelly Saxton has taken a family approach to building a business that has opened and operated more than 100 restaurants in his 30-year career.
  • Helen Bond
  • 9,687 Reads 252 Shares
October marked an infamous anniversary on Wall Street. Twenty-five years ago, the unthinkable happened when the Dow Jones Industrial Average dropped a record 106 points to end the trading week at just under 2500.
  • Carol Schleif
  • 5,144 Reads 4 Shares
With an estimated 1.8 zettabytes of information created and stored in 2011 alone, there has never been a more opportune time for hackers to challenge franchise data security, according to a DC Digital Universe study.
  • Peter Clark
  • 9,665 Reads 390 Shares
To Glenn Mueller, franchising at its core is a partnership. And as the largest single franchisee in the Domino's Pizza system at 135 units, he's a great partner to have.
  • Kerry Pipes
  • 22,528 Reads 8 Shares
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The New Year has just arrived and now is the time many revaluate life and career. Most people think about their careers as an occupation but few view their careers as a vocation.
  • Multi-Unit Franchisee
  • 7,686 Reads 1,014 Shares
Great leaders are passionate. They possess an absolute love for what they do. Apple's Steve Jobs observed, "I don't think of my life as a career... I do stuff.
  • Timothy Bednarz
  • 6,954 Reads 1 Shares
Veterans make great franchisees. Organized, disciplined, determined - all characteristics that suit them for franchising. Chris Rolen is a great example.
  • Multi-Unit Franchisee
  • 5,951 Reads 1,014 Shares
Litigation is America's fastest growing business because plaintiffs have everything to gain and nothing but a few hours to lose, says Hillel Presser, author of Financial Self-Defense (Revised Edition).
  • Multi-Unit Franchisee
  • 5,404 Reads 1 Shares
Welcome to 2018. The future of franchising is upon us. What does the landscape look like?
  • Dean Zuccarello
  • 9,101 Reads 2 Shares
When Burger King set out to revamp its menu, it made sense that Tom McDonald would have some input.
  • Helen Bond
  • 13,019 Reads 2 Shares
Taking risks is a part of life for Greg Mooneyham. He is, after all, a former Air Force fighter pilot.
  • Multi-Unit Franchisee
  • 10,826 Reads 493 Shares
Franchisees nationwide are looking for new ways to cut costs and improve efficiency. Payroll is an easy, and yet often overlooked, opportunity for companies to make operational changes that will have a direct, measurable impact on the bottom line.
  • Matt Merriam
  • 5,807 Reads 134 Shares
In a recent survey, workplace expert Michelle McQuaid found that 65 percent of workers in the United States would be happier if they had a boss who recognized their good work
  • John Tschohl
  • 7,078 Reads 270 Shares
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