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Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

Just a couple of years ago Tom McDonald was a Burger King franchisee worried about the brand's need to keep up with the times. But he felt like no one was listening to his concerns.
  • Multi-Unit Franchisee
  • 5,899 Reads 140 Shares
Employee theft is a common crime that is not even regarded as such by most people who commit it.
  • Patrick Barnett
  • 5,619 Reads
Richard Martinez and his brother George served together during the first Gulf War. Now the two are serving together in a different kind of endeavor - franchising.
  • Multi-Unit Franchisee
  • 4,869 Reads 113 Shares
In all likelihood, 2013 will feel a lot like 2012. Only two significant factors could change the economic environment in 2013 from the past two years of choppy, but painfully gradual improvement.
  • Darrell Johnson
  • 7,204 Reads 2 Shares
David Grimaud grew up in the car repair business. His father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 8,585 Reads 1 Shares
Personal credibility is based upon a leader's character and integrity and the actions and behaviors that stem from them.
  • Timothy Bednarz
  • 11,573 Reads 1 Shares
"What are your goals?" is the common question I present to clients and prospects.
  • Loyd H. Rawls
  • 4,288 Reads
Don Copus likes to roll up his sleeves and get in the game with his employees, literally.
  • Multi-Unit Franchisee
  • 5,800 Reads 2 Shares
Kevin and Laurel Wilkerson are Marco's Pizza franchisees in Broken Arrow, Oklahoma. They like to do things together.
  • Multi-Unit Franchisee
  • 7,669 Reads 1,014 Shares
Operating a successful franchise business is challenging enough. Add in family members and things can get really interesting.
  • Michele Chandler
  • 9,910 Reads
In 2009 we profiled Tony Lutfi and asked him our routine question about where he'd like to be in five years. At the time he had 52 units and told us he would like to be at 100.
  • Kerry Pipes
  • 11,150 Reads
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I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology--all built around service.
  • John Tschohl
  • 5,762 Reads 32 Shares
As we pass the five-year anniversary of the start of the economic recession in December 2007, many observers focus on what was lost
  • Multi-Unit Franchisee
  • 5,316 Reads 10 Shares
David Grimaud's father, Joe, operated a Midas shop in Alexandria, La., where David spent many days working as a teenager.
  • Kerry Pipes
  • 12,713 Reads 4 Shares
Angel Cartagena was a cable TV project manager traveling between New York, New Jersey, and Puerto Rico and working more than 70 hours every week.
  • Multi-Unit Franchisee
  • 5,676 Reads 85 Shares
In our line of work, we see a lot of ugly financial statements. Not ugly in the sense that the business is performing poorly (well, we see some of those too!), but ugly in the sense that they contain glaring bookkeeping errors.
  • Steve Lefever
  • 5,911 Reads 1,014 Shares
Capriotti's Sandwich Shop has been named one of Technomic's Top 100 Sandwich Chains and received Sandelman's Award of Excellence for Customer Service.
  • Jack Mackey
  • 8,086 Reads 1,023 Shares
Michael Decker now operates an Expedia CruiseShipCenters franchise in Orlando, Florida, but he says it was his military experience that provided the crucial background he needed to become a successful franchisee.
  • Multi-Unit Franchisee
  • 7,406 Reads 1,023 Shares
The process of organizational change is complex. A number of associated factors have the ability to impact the organization's overall ability to successfully evolve.
  • Timothy Bednarz
  • 9,296 Reads 3 Shares
The 14-year-old Michael Knobelock was not just selling newspaper subscriptions in his native Houston but he was racking up awards as top salesman, earning between $400 and $500 a week in the 1970s.
  • Kerry Pipes
  • 5,737 Reads 61 Shares
Millennials provide a unique challenge for businesses today. Many business operators are struggling to understand this generation and how to get the most out of the employer-employee relationship.
  • Jennifer Kushell
  • 4,932 Reads 91 Shares
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As founder and executive chairman of The Saxton Group in Dallas, Kelly Saxton has taken a family approach to building a business that has opened and operated more than 100 restaurants in his 30-year career.
  • Helen Bond
  • 9,543 Reads 252 Shares
October marked an infamous anniversary on Wall Street. Twenty-five years ago, the unthinkable happened when the Dow Jones Industrial Average dropped a record 106 points to end the trading week at just under 2500.
  • Carol Schleif
  • 5,115 Reads 4 Shares
With an estimated 1.8 zettabytes of information created and stored in 2011 alone, there has never been a more opportune time for hackers to challenge franchise data security, according to a DC Digital Universe study.
  • Peter Clark
  • 9,616 Reads 390 Shares
To Glenn Mueller, franchising at its core is a partnership. And as the largest single franchisee in the Domino's Pizza system at 135 units, he's a great partner to have.
  • Kerry Pipes
  • 22,416 Reads 8 Shares
The New Year has just arrived and now is the time many revaluate life and career. Most people think about their careers as an occupation but few view their careers as a vocation.
  • Multi-Unit Franchisee
  • 7,644 Reads 1,014 Shares
Great leaders are passionate. They possess an absolute love for what they do. Apple's Steve Jobs observed, "I don't think of my life as a career... I do stuff.
  • Timothy Bednarz
  • 6,934 Reads 1 Shares
Veterans make great franchisees. Organized, disciplined, determined - all characteristics that suit them for franchising. Chris Rolen is a great example.
  • Multi-Unit Franchisee
  • 5,925 Reads 1,014 Shares
Litigation is America's fastest growing business because plaintiffs have everything to gain and nothing but a few hours to lose, says Hillel Presser, author of Financial Self-Defense (Revised Edition).
  • Multi-Unit Franchisee
  • 5,372 Reads 1 Shares
Welcome to 2018. The future of franchising is upon us. What does the landscape look like?
  • Dean Zuccarello
  • 9,071 Reads 2 Shares
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