Q1 | 2014

2014 Mega 99

Virtual Issue

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FEATURE

Franchising All-Pro: Former NFL Tackle Parlays His Winning Ways in Franchising

Protecting Customer Data: Identify and Remediate Online Vulnerabilities Now!

All-Around High Achiever

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10 Rules For Managing Franchisee Innovation

Who is responsible for innovation? For many franchise concepts, innovation is the sole domain of the franchisor as it safeguards the brand's equity: "Do only things that I say, and do them exactly as the operations manual specifies."

Jacob Grosshandler

Family Success Story: David and Joye Griffin and their 3 Sons Prosper in Hard Times

When we profiled David Griffin in 2010, he had just purchased 25 Jiffy Lube stores in Colorado. The stores were underperforming, some were dilapidated, and the U.S. economy still at one of its all-time lows.

Kerry Pipes

If At First...: Persistence Pays Off for Louisiana's Largest Sonic Franchisee

Ted Kergan's path to success as Louisiana's largest Sonic Drive-In franchisee has been marked by hard knocks.

Debbie Selinsky

Lease Negotiation 101: Zeroing In On The Right Site and the Right Deal

After 34 years of negotiating leases for 150 hair salons in California and the New York Metro area, Gary Grace appreciates the advantages of being part of a franchise system with a well-known name.

Helen Bond

Your Own Worst Enemy?: 5 Ways We Sabotage Our Financial Affairs

Investing wisely does not come naturally to most of us. Many of the skills that support ultimate financial management success run counter to how our natural wiring prompts us to behave.

Carol Schleif

But Wait, There's More!: Three Brands, Four States, and Plans to Expand

Grant Simon is a textbook example of a multi-unit franchisee who can't sit still. When we profiled Simon in 2008 (Q3), he was operating 18 Great Clips salons in the Atlanta area.

Kerry Pipes

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Ratios Rule!: But Do You Know Which Financial Ratios To Watch?

In earlier articles, I have discussed your two key yardsticks of financial performance: the balance sheet and the income statement. Taken together, they represent as complete a financial picture of your company as it's possible to get.

Steve LeFever

Pardon Me, Is This Your Two Grand?

Do you know there is "free" money out there for your business, and that it is easier than ever to claim it?

Nate DaPore

Loyalty Through Service: Front-Line Training Keeps Customers Coming Back

When a customer ordered a sandwich at one of Mike Knobelock's restaurants in North Carolina, it came with pickles on it. "They didn't like pickles," says JJ Villafranca, COO at Knobelock's company.

Eddy Goldberg

The Myth of Multiples: Beware of Over-Reliance on EBITDA

Whether the mergers and acquisitions market is in a hot upswing or in a down cycle, one valuation measure remains the primary focus in nearly all transactions: the multiple of EBITDA (or cash flow).

Dean Zuccarello

Utterly Charmed and Captivated: What's the secret to Profitable Same-Store Sales Growth?

At the 2013 Multi-Unit Foodservice Operators conference, Chick-fil-A President Dan Cathy explained how the company plans to grow in the future.

Jack Mackey

Not One for the Money

When he was a young man fresh off the farm in Dalhart, Texas, Mike Treadwell wanted to stretch his entrepreneurial wings by opening a restaurant. First, he opened an Alfie's Fish 'n Chips in Amarillo, then a Mike's Fried Chicken & Fish.

Debbie Selinsky

Mega Movers: Six Multi-Unit Operators Who Exemplify Franchisee Success

Not all entrepreneurs have the drive, initiative, and persistence to make it to the top. It takes a savvy operator who can evaluate risk and is not afraid to take it.

Multi-Unit Franchisee