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California has long been a key market for franchising, and its consumer-oriented culture has also made it one of the most active venues for regulatory and legal issues. Legal developments of the past year affecting the franchise community include the cascade of "Bounty Hunter law" actions, a franchisee's escape from arbitration requirements deemed 'substantively unconscionable', and a lesser-known ruling narrowing the interpretation of franchise fees.
  • Mary Beth Trice and Dawn Newton
  • 4,506 Reads 31 Shares
In case you haven't seen yet, we've formalized our name to Franchise Update Media Group. Now that our conferences have grown so much, it seems like a much better description of what we do-publications, conferences, reports, and other ideas and products coming down the pike.
  • Ripley Hotch
  • 3,403 Reads 3 Shares
Technology companies have always searched for a way to integrate functions in various devices or programs. The advantages to a provider are obvious: more functions mean more charges that can be made, or greater customer loyalty.
  • Ripley Hotch
  • 5,816 Reads 1,014 Shares
Steve Hockett was a successful Great Clips franchisee in the 1980s, and he'd be the first to tell you that he loved his job. The then 20-something had a knack for franchising. He was so good in fact, that within a decade he had worked his way up the corporate ranks and was serving as vice president of operations.
  • Kerry Pipes
  • 4,146 Reads 4 Shares
In 2007, chances are there's a sign franchise near you--offering customers a wider array of choices than ever before, thanks to continuing technological advances, especially in communications and digital imaging.
  • Eddy Goldberg
  • 2,779 Reads 43 Shares
We all know to expect death and taxes, but tenants can add one more thing to that list: lease renewals.
  • Jeremy Behar
  • 3,200 Reads 12 Shares
When Denise Taylor decided to move back home to Denver from Kansas, she sold the direct mail business she had built from scratch.
  • Ripley Hotch
  • 4,037 Reads 33 Shares
Despite all of the attention recently focused on income taxes, it is the property tax that is the biggest expense in most businesses - and the most difficult to manage. According to the Council on State Taxation, a Washington, DC, think tank, American businesses shell out more on property taxes than for any other type of state or local taxes.
  • Mark E. Battersby
  • 3,642 Reads 4 Shares
David Asarnow, 38, might make a good case study in the genetics vs. environment debate. His great'grandfather and namesake, David Bauer was an Eastern European immigrant who opened the first discount pharmacy in Newark, NJ in the early 1930s (according to family lore). But it was his grandfather, Jules Bauer, who also built a successful business, who set the 5'year'old David on the business track.
  • Eddy Goldberg
  • 6,156 Reads
Many trace the origins of franchising as we know it today back to Europe in the 1800s, when German beer makers granted pubs and taverns the rights to sell and use their name. In fact, the word "franchise" is a French derivative meaning privilege or freedom.
  • Kerry Pipes
  • 3,950 Reads 102 Shares
As highlighted in last quarter's Investment Insights column, most of us are not particularly suited to be wise investors. In fact, neuroscientists are increasingly proving what veteran investors and asset managers alike have long suspected: Individuals make a lot of not-so-rational choices when it comes to dealing with their money, investments and financial affairs.
  • Carol Clark
  • 3,043 Reads 1 Shares
Jeff's Bagel Run
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Jeff's Bagel Run
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If it's true that you learn from your mistakes, James Young is wise beyond his years. Celebrating his third anniversary with Spring-Green Lawn Care and approaching his first as its president, Young, 34, is hoping the steep angle of his learning curve is finally leveling off.
  • Eddy Goldberg
  • 16,542 Reads 706 Shares
Building customer loyalty is no easy task in today's highly competitive business world where consumers will change brands or products to save even a few pennies. Businesses from mom and pop operations to multi-national conglomerates are routinely looking for new and unique ways not only to recruit customers, but to turn them into loyal, repeat shoppers who also spread the word. As numerous studies have shown, it's much more cost-effective to keep existing customers than to find new ones.
  • Kerry Pipes
  • 2,987 Reads 5 Shares
For Joe Lindenmeyer, the path to TSS Photography in Atlanta led from New York through Iraq. When he was growing up in the 1970s as the youngest of seven (five older brothers and an older sister), upstate New York was not exactly an economic hotbed. The family had a landscaping business, but Joe chose to join the Marines (Tank Corps) and later served in Desert Storm.
  • Ripley Hotch
  • 4,251 Reads 1 Shares
"Neither snow, nor rain, nor heat, nor gloom of night stays these courageous couriers from the swift completion of their appointed rounds." That's a slogan most of us recognize when it comes to the mail. And while the U.S. Postal Service is functional, it offers limited services, restricted office hours, and is not exactly known for its efficiency of service. (It's not called "snail mail" for nothing!)
  • Kerry Pipes
  • 2,954 Reads 1 Shares
Financial experts agree it’s a good idea to help existing and future franchisees find the best financing methods to launch or expand a franchise. While you may not be able to offer franchisees a financing package, it makes good business sense to provide as much practical information as possible concerning where to apply for and successfully land business loans.
  • Joan Szabo
  • 3,684 Reads 24 Shares
Google can search the equivalent of a stack of paper 70 miles high and find any piece of information in that pile in less than half a second. And it's better information, more relevant information, than any other search engine. That's why people love it.
  • Jack Mackay
  • 2,864 Reads 1 Shares
Mobile Attic is on top these days, literally and figuratively. The Elba, Ala.-based firm is the winner of this year's Franchise Update Store Redesign contest. This entitles the five-year-old company to a redesign by Total Resource Group of Lincolnwood, Ill. We'll show you the new design when it's done.
  • Ripley Hotch
  • 4,821 Reads 59 Shares
As more franchise brands push outward from their local or regional base seeking growth on the national stage, choosing the right city or designated market area (DMA) is always a critical factor in success.
  • Eddy Goldberg
  • 4,036 Reads 14 Shares
Franchising can be a snap… or a click. Photography franchising is getting a lot of, er, exposure, and has developed rapidly in recent years.
  • Kerry Pipes
  • 7,287 Reads
Franchising is founded on the concept of replicating success at the unit level. But Mary Rogers is taking that premise one better: she's replicating success at the franchisor level.
  • Eddy Goldberg
  • 4,740 Reads 22 Shares
McAlister's Deli
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Multi-unit operators are a sophisticated culture within the franchise industry. They typically are streamlined, aggressive, think big, plan ahead, and are focused on continual growth. So why would a successful area developer want to sell a particular brand or chain of units? Lots of reasons: retirement, health issues, liquidity, a change in direction, a more aggressive growth strategy, a better opportunity, or simply the desire to "try it again with another concept."
  • Kerry Pipes
  • 4,239 Reads 1,021 Shares
Keld Alstrup went to Canada in 1968 to see the world outside his native, tiny Denmark. He ended up working for Ford and then Volvo. So things, as he says "worked out."
  • Eddy Goldberg and Kerry Pipes
  • 2,828 Reads 5 Shares
I confess, I'm still guilty. I bet you are, too! Ever wish for a marketing miracle, hoping to discover the "magic bullet" that creates masses of buyers begging for your franchise? How 'bout fantasizing that your $300 newspaper ad just generated 50 leads, and your franchise Internet ads deliver 100 percent qualified candidates who return all your phone calls? Then suddenly, media reporters call you in sheer excitement about your press release, promising feature coverage in the Wall Street Journal, Newsweek, and on the major network channels. And just a second! It's your phone light flashing fiery red with 40 urgent messages from prospects you met at this weekend's franchise show!
  • Steve Olson
  • 2,906 Reads 5 Shares
California has long been a key market for franchising. Its consumer-oriented culture has also made it one of the most active venues for regulatory and legal issues. Legal developments over the past year affecting the franchise community include 1)...
  • Mary Beth Trice and Dawn Newton
  • 7,642 Reads 157 Shares
  • abanet.org
  • 3,369 Reads 1,014 Shares
  • abanet.org
  • 3,878 Reads 22 Shares
Getting laid off by United Airlines in the 1982 recession was perhaps the best business move Regina and Jerry Lillie ever made (even if they didn't actually make it themselves).
  • Eddy Goldberg and Kerry Pipes
  • 3,349 Reads 3 Shares
"Franchise development simply requires a solid process, it's really not rocket science." That's what Steve Olson, publisher of Franchise Update Media Group, said as he opened his presentation of this year's Mystery Shopper Survey results at the company's recent Franchise Development & Leadership Conference in Atlanta. It's true. A consistent system of quick response and lead qualification can separate the wheat from the chaff and ultimately lead to more sales, more quickly.
  • Kerry Pipes
  • 3,466 Reads 13 Shares
Daren Patera and Brian Wernicke met in law school in Salem, Oregon, on their first day of orientation. "After about our second day, we knew we didn't want to be lawyers," says Patera, and they decided to go into business. "We wanted to be our own bossesâ€"not graduate and get a job working 80 hours a week for a law firm and hope to be a partner someday."
  • Eddy Goldberg and Kerry Pipes
  • 4,502 Reads 19 Shares
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