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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

What do pet service franchisees look for when hiring employees who will care for animals?
  • Paige Feigenbaum
  • 2,948 Reads 6 Shares
Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
  • John DiJulius
  • 3,292 Reads 1 Shares
The top 10 list from PriceListo includes Domino's, Taco Bell, and Chick-fil-A
  • M. Scott Morris
  • 4,454 Reads 3 Shares
The first of 10 locations is set to open in American Canyon, California, this summer
  • M. Scott Morris
  • 3,635 Reads 6 Shares
Amgad Georggi plans to open locations in Sun City and Clermont, Florida
  • M. Scott Morris
  • 2,966 Reads 1 Shares
Building employee-led culture teams can build staff engagement, loyalty, and a better bottom line
  • Heather Younger
  • 2,905 Reads 1 Shares
The first year is crucial to ensure the longevity of your new entrepreneurial journey
  • Isaac Phillips and Patrick Daniel
  • 3,290 Reads 12 Shares
Service brand deals keep growing as spring arrives
  • Eddy Goldberg
  • 2,597 Reads 3 Shares
A methodical, data-driven approach is key for companies aiming to expand their franchise portfolios.
  • Paul Wilbur
  • 3,606 Reads 4 Shares
Book: Why non-food franchising is a great opportunity in 2024
  • Eddy Goldberg
  • 3,382 Reads 4 Shares
By promoting idea sharing, you can drive innovation for further growth
  • M. Scott Morris
  • 3,165 Reads
Potbelly Sandwich Works
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Potbelly Sandwich Works
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Potbelly Sandwich Works
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The franchisee group will immediately acquire 6 restaurants in Oregon
  • M. Scott Morris
  • 4,477 Reads 4 Shares
The agreement calls for 30 units with the first slated to open in early 2025 
  • M. Scott Morris
  • 3,710 Reads 1 Shares
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
  • Eddy Goldberg
  • 3,779 Reads 1 Shares
Board members support franchise education through mentorship, internships,
  • M. Scott Morris
  • 2,942 Reads 5 Shares
Our February roundup of international franchise news travels to Canada, India, Israel, Italy, Japan, Mexico, the Netherlands, South Korea, Southeast Asia, Spain, and the U.S.
  • Eddy Goldberg
  • 3,068 Reads 1 Shares
How to maintain consistency in employee training, culture, and service quality across different locations
  • Eddy Goldberg
  • 3,635 Reads
Mixed news this month for commercial real estate, vacant office buildings still a challenge, technology to the rescue, and more.
  • Eddy Goldberg
  • 3,738 Reads 1 Shares
Resale events with community organizations build goodwill while letting people sample the product.
  • M. Scott Morris
  • 4,863 Reads 15 Shares
The disconnect between the country's financial mood and personal economic reality perplexes experts
  • Carol M. Schleif
  • 4,908 Reads
Presidential election years typically result in a CRE slowdown, but is that warranted? There be bargains out there!
  • Jason Fefer
  • 2,705 Reads 7 Shares
Marco's Pizza®
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Marco's Pizza®
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Marco's Pizza®
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Before signing or renewing a lease, learn these "Do's" and "Don'ts" to get the best deal
  • Jonathan Keyser
  • 2,475 Reads 2 Shares
Building a business that lasts demands navigating complex issues with finesse
  • Kendall Rawls
  • 4,625 Reads 2 Shares
The way to a customer's heart is through their email inbox, though that is changing. See how.
  • Annie Oeth
  • 3,156 Reads 6 Shares
In addition to Long Island, locations are planned for the Hamptons, Montauk, and Queens areas
  • 2,610 Reads 1 Shares
Spending on services and experiences expected to rise as consumers continue to shift their spending habits in 2024
  • Annie Oeth
  • 3,121 Reads
Locations are scheduled for the California cities of San Joaquin, Danville, Stockton, and Modesto
  • M. Scott Morris
  • 2,525 Reads
The Franchise Customer Experience Conference (FCXC) returns to Atlanta June 17-20 for the annual gathering of franchise marketing pros
  • Annie Oeth & Eddy Goldberg
  • 2,758 Reads
Customer service expert John Tschohl outlines 6 foundational steps franchisees can take to deliver great customer service
  • John Tschohl
  • 2,990 Reads 2 Shares
Consumers expressed confidence in the job market, nonessential spending, and their ability to make ends meet 
  • M. Scott Morris
  • 2,710 Reads
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