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A new survey that asked consumers to weigh in on food, order accuracy, speed of service, menu, and other items at the top 62 QSR brands found that, not surprisingly, the likelihood of a return visit to a QSR increases from 20 to 81 percent when guests report a higher satisfaction rate.
  • Multi-Unit Franchisee
  • 5,388 Reads 230 Shares
For years franchise lenders have used SBA failure rate data as an initial screening tool to determine whether they should consider a loan to a prospective or existing franchisee.
  • Darrell Johnson
  • 5,081 Reads 126 Shares
Franchisors constantly strive to attract more franchisees who are similar to their top-performing operators.
  • Marc Kiekenapp
  • 2,406 Reads 27 Shares
Tom Wood, President and CEO of Floor Coverings International, has been named the first-ever Chairman of the Franchise Leadership & Development Conference.
  • Franchise Update
  • 4,378 Reads 1 Shares
On July 10, 2013, Sean Falk, Owner of WolFTeaM, LLC and President of Nachogang, LLC, testified before the U.S. House of Representatives Committee on Ways & Means Subcommittee on Health.
  • Sean Falk
  • 4,058 Reads
Hopefully, you are adopting a standardized real estate process that encompasses a clearly defined all-in-one strategy for site selection, lease negotiation, and legal review.
  • Scott Simcik
  • 3,297 Reads 43 Shares
Carefully designed probes presented throughout your sales process will bring a franchise prospect closer to you, and help you gain invaluable insights into their character, interests, and buying motivations.
  • Steve Olson
  • 1,864 Reads
Guillermo Perales is at it again. When we spoke to him last year (MUF Q4 2012) he was on the grow and flirting with 400 locations throughout his restaurant kingdom.
  • Kerry Pipes
  • 7,637 Reads 1 Shares
You've heard it before, and have likely seen it firsthand in the market: interest rates are at historic lows, franchisee consolidations and refranchisings are prevalent, lenders are hungry, pent-up equity is available and waiting to be deployed, and deal activity is high.
  • Dean Zuccarello
  • 4,493 Reads 1 Shares
Just before Hurricane Sandy slammed into the New Jersey coast, Tom's River, N.J., resident and franchisee Steve Baliva was huddling with team members from his area T.G.I. Friday's restaurants to try to prepare for what many forecast to be the storm of the century.
  • Debbie Selinsky
  • 5,740 Reads 1 Shares
How do you keep a 75-year-old brand relevant? There is no single answer to that question.
  • Jack Mackey
  • 5,421 Reads
Vocelli Pizza
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Vocelli Pizza
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Vocelli Pizza
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Technology is critical today to finding, signing, starting up, and growing your international franchise network.
  • William Edwards
  • 3,838 Reads 75 Shares
Franchising is a tough business, and succeeding even tougher. But with a keen eye on the bottom line, customer service, and community involvement, there are a handful of multi-unit franchisees who rise to the top.
  • Kerry Pipes
  • 6,598 Reads 1 Shares
A third-grade writing assignment led to a real revelation for Brandon Jones and his father. The teacher asked the kids to write about what they wanted to be when they grew up.
  • Kerry Pipes
  • 5,652 Reads 14 Shares
You need to hire smart and you'd like to hire efficiently, but not so fast. When making a hiring decision, you might need a bit more information than an applicant provides.
  • Multi-unit Franchisee
  • 6,141 Reads 415 Shares
We learn by doing. Think about the basic skills you've acquired in life. You learned to walk by pulling yourself up, turning loose, and taking a step.
  • Dr. Nido Qubein
  • 13,284 Reads 1 Shares
When it comes to family business succession planning, one thing is certain: Most family business leaders don't do it, they don't do it well, or they wait to do it until it's too late.
  • Lois Lang
  • 9,855 Reads 3 Shares
Behavioral metrics is just a fancy way to say, "Measuring the people side of business."
  • Bill Wagner
  • 14,086 Reads 1 Shares
You've heard the buzz. You know they're out there. But are you still scratching your head trying to figure out what to do about Millennials?
  • Jennifer Kushell
  • 5,849 Reads
You're likely to find this blog post bleeping ironic. I'll tell you why and perhaps even shoo you away.
  • Barry Feldman
  • 2,752 Reads 13 Shares
Meg Roberts says her professional career path changed lanes unexpectedly and took her into franchising.
  • Kerry Pipes
  • 3,342 Reads 45 Shares
Movita Juice Bar
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Movita Juice Bar
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Movita Juice Bar
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Everyone in marketing wants to become a trusted partner of the C-suite. But what's the best way to do that?
  • Jeff Ogden
  • 2,069 Reads 15 Shares
It depends. An infographic from Ambassador, published on Mashable, studied consumer attitudes about how much they believe the ads that come their way - and asked businesses how much they think consumers believe their ads.
  • Daniel Lieberman
  • 2,104 Reads 9 Shares
The last time we spoke with Ricky Warman, in 2009, he was pouring his blood, sweat, and tears into successfully operating 42 Papa John's units in Florida.
  • Kerry Pipes
  • 9,908 Reads 1 Shares
If you are looking to start your own business, an excellent way to minimize risk while increasing the odds of succeeding, is to consider opening a franchise.
  • Charles Franklin
  • 20,550 Reads 6 Shares
Capital access for franchisees has been a primary concern since the 2008 financial crisis.
  • Darrell Johnson
  • 4,096 Reads 3 Shares
John "JD" Draper simply looks like a leader. Maybe it's his dapper attire, mile-wide smile, and booming voice. Or maybe it's his decades long command of operating franchises.
  • Multi-Unit Franchisee
  • 9,653 Reads 2 Shares
Online shopping has changed how consumers purchase airline tickets, shoes, music, and more. Now, according to a survey from EMN8, consumers want more of the same technology choices when it comes to ordering fast food.
  • Multi-Unit Franchisee
  • 8,509 Reads 1 Shares
Success is something everyone wants but only a few achieve. However, it doesn't have to be that way.
  • Daniel C. Steenerson
  • 7,460 Reads 160 Shares
Social technologies provide a powerful collection of marketing tools, and they are inexpensive compared to other forms of marketing.
  • Scott Klososky
  • 4,552 Reads 96 Shares
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