Franchisor Articles
Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the franchise growth, operations, legal, leadership, marketing, real estate, and technology site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
- Kevin Behan
- 3,090 Reads 2 Shares
Franchise executives discuss how to balance the power of AI and technology with personal interaction to optimize customer experience
- Kerry Pipes
- 1,630 Reads 11 Shares
Franchises must remember their unique value propositions that are most popular with their guests
- George McAllan
- 1,446 Reads 8 Shares
Earlier this year, Pat O'Toole stepped into the top marketing office at Unleashed Brands
- Kerry Pipes
- 2,924 Reads 24 Shares
Franchise marketing professionals with Hot Dish Advertising discuss working with different departments
- Franchise Update Media
- 2,266 Reads 10 Shares
Dual-branded franchise locations can create efficiencies with real estate and operations, and also help expand into new markets
- Scott Gladstone
- 2,178 Reads 11 Shares
New annual report shares latest consumer trends and marketing strategies for franchise businesses
- Franchise Update Media
- 2,250 Reads 2 Shares
Franchise marketing professionals with Buzz Franchise Brands discuss working with different departments
- Franchise Update Media
- 1,898 Reads 2 Shares
Franchise marketing professionals with Express Employment Professionals discuss working with different departments
- Franchise Update Media
- 1,812 Reads 3 Shares
Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
- Kevin Behan
- 2,457 Reads 10 Shares
Although franchises are national brands, customers often think locally when evaluating their closest franchise location
- Steven Toole
- 2,406 Reads 16 Shares
Franchise marketing professional with HTeaO discuss working with different departments
- Franchise Update Media
- 2,047 Reads 2 Shares
Franchise brands with strong DEI efforts attract top talent, boost engagement, and outperform--benchmark with tailored surveys to stay ahead
- Michelle Rowan
- 1,873 Reads 2 Shares
Franchise leaders shared how they use big events and special moments to turn customers into loyal advocates
- M. Scott Morris
- 2,622 Reads 51 Shares
Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
- Tim Sharp
- 1,638 Reads 3 Shares
Roughly 26% of franchise businesses are owned by minorities compared to 17% of nonfranchised small businesses
- Colleen McMillar and Kerry Pipes
- 2,504 Reads 10 Shares
Tearing down company silos helps to create connected experiences that pay off
- Helen Bond
- 2,678 Reads 2 Shares
Restaurant executive shares tips on how franchise brands can build brand awareness and attract customers in foreign markets
- Erin Walter
- 1,999 Reads 3 Shares
Several Gulf countries are fertile grounds for restaurant expansion with the proper strategy
- Rebecca Viani
- 3,387 Reads 5 Shares
Bill Edwards' biweekly newsletter rounds up international franchise news, stats, trends, and more from a worldwide network of correspondents
- Kevin Behan
- 2,709 Reads 3 Shares
Our July roundup of international franchise news travels to Brazil, Canada, France, India, Puerto Rico, and the United Kingdom
- Kevin Behan
- 1,595 Reads 1 Shares
Panel members dove headfirst into how and why they embrace change at their brands
- Kerry Pipes
- 2,706 Reads 24 Shares
AFDR asked franchisors about the financial information they include in Item 19 of their FDD
- Franchise Update Media
- 2,434 Reads 7 Shares
The gatherings help get franchisors and franchisees on the same page
- M. Scott Morris
- 3,732 Reads 10 Shares
Franchises are increasingly using AI agents to quickly respond to inquiries, follow up with leads to help scale their system
- Unnat Bak
- 2,308 Reads 10 Shares
Proper planning, valuation, and due diligence can help outgoing franchisees and bring qualified owners into the system
- Pete Baldine
- 1,638 Reads 2 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
- Kerry Pipes
- 2,547 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
- Kerry Pipes
- 3,382 Reads 1 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
- Franchise Update Media
- 2,187 Reads 2 Shares
A brand refresh requires extensive planning with messaging and visuals, but can lead to greater customer awareness
- Marci Kleinsasser, CFE
- 1,987 Reads 50 Shares
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