Working with family is rewarding - when you do it right
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Franchisees look to cash in on real estate opportunities in 2021 as the economy rebounds
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After more than 20 years on the restaurant side, Mike Meilleur now operates two service brands and is loving it
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Nékter Juice Bar found success using a multi-tiered approach to connect with customers during the pandemic
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Social media advertising for service brands is different. Here are 3 types of ads that work.
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The story behind the story of the largest franchisee deal in history: Flynn Restaurant Group’s $553 million acquisition of NPC International’s restaurants
- Eddy Goldberg
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As Covid shuttered businesses in many industries, more franchisees are exploring the service sector, especially non-brick-and-mortar brands
- Eddy Goldberg
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A look back at 10 marketing predictions for 2020 and beyond, published just months before Covid arrived
- Eddy Goldberg
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59% of consumers are expecting a return to normalcy for celebrating, shopping, and spending by the 4th of July.
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Separate surveys show increased stress for consumer marketers and escalating expectations among consumers during Covid
- Eddy Goldberg
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New report finds nearly half of small business operators say they have job openings they can’t fill.
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- 4,092 Reads 5 Shares
Brands that consistently deliver superior customer experiences and a high level of employee engagement will reap the rewards of pent-up consumer demand.
- John DiJulius
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Injection of hope? IBM surveys 15,000 people worldwide about Covid vaccines and their post-Covid expectations and plans
- Eddy Goldberg
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A new agreement will see multi-brand operator Chaac Foods Restaurants open 40 new Bojangles locations and acquire another 40 of the brand’s locations in the Southeast.
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Three multi-unit franchisees, with a total of 10 different food brands between them, tell how Covid has changed their business and how they’ve responded
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Employees refuse to get vaccinated? These 3 tips will help you get back to business!
- Rod Robertson
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5 tips for leaders, owners, and managers to keep their WFH employees aligned, productive, and connected.
- Doug Meyer-Cuno
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Longtime Edible multi-unit operator in California opens unique ghost kitchen location to enhance area delivery and shipping support.
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The 2021 Annual Franchise Development Report is the ultimate benchmarking tool for improving recruitment and sales - even during a pandemic! This week: Recruitment Budgets, 2014-2021.
- Eddy Goldberg
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Yum! Brands taking on climate change with new plan to reduce its greenhouse emissions by nearly half by the year 2030.
- Multi-Unit Franchisee
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In this first special 2-part series, a veteran franchise attorney looks at franchisee complaints that FDDs are too complicated to be understandable. In Part 2 she will offer 10 tips on how to read an FDD critically.
- Rochelle Spandorf
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How do you stack up among the 6 crucial categories of customer experience?
- John DiJulius
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Now is the time to decide if dealing with the family “petty crap” is worth pursuing a succession plan for your business.
- Loyd Rawls
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Largest Pearle Vision franchisee signs new development agreement for another 5 locations in two markets.
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Q&A with Kristen Risby, VP of Marketing at Wag N’ Wash Natural Pet Food & Grooming
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Multi-unit Pizza Hut group signs 28-unit development agreement to brings Dave’s Hot Chicken to Indiana and Ohio markets.
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A roundup of consumer marketing news and developments 4 months into 2021.
- Eddy Goldberg
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Empower your employees to make decisions without a supervisor. Let them know they can do what they believe is the right thing for the customer.
- John Tschohl
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As ghost kitchens proliferate, restaurants are increasingly turning to non-brick-and-mortar operations
- Eddy Goldberg
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Franchise Update Media’s 2021 Franchise Innovation Awards to celebrate franchising’s most innovative companies, game changers, and creative disruptors.
- Multi-Unit Franchisee
- 4,089 Reads 3 Shares
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