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At some level, there's a growing realization that the current economic "decline" is not just a speed bump. The assumption that a return to the "status quo" is sure to come--that it's merely a matter of time--also appears to be quickly fading. The emerging conclusion: Things typically don't come this unhinged only to revert to what existed before.
  • Carol Clark
  • 3,487 Reads 3 Shares
Franchising is a great business model and with so many concepts and brands out there to choose from, research and due diligence are a big part of your assignment. Of course you'll receive a wealth of information from the franchisor detailing and outlining almost every facet of the system and operations, but there is one other area of research that you owe it to yourself to uncover (many franchises even require that you do this). Once you've narrowed your franchise brand choice, you'll want to talk to some existing - and even former - franchisees about what it's really like out there in the trenches every day running the business. This is part of your due diligence and it's imperatively important.
  • Kerry Pipes
  • 36,284 Reads 1 Shares
I'm amazed at the resiliency I see in the franchising industry. While so much of the business world is whining over the daily reports of the latest economic upheaval, I look around this industry and I see calmer, cooler heads prevailing. Take franchise recruitment and development, for example. This is no time to panic.
  • Kerry Pipes
  • 3,761 Reads
These are adverse times for franchise industry executives and operators. Everywhere they turn it seems they are faced with weakening markets. The "get big" strategy of the last decade, which was driven by low interest rates and growing markets, is collapsing under the pressure of shrinking consumer demand.
  • Jack Mackey
  • 5,780 Reads 1,014 Shares
In the late 1990s, Jeff Reetz was a head coach at Pizza Hut, helping to inspire a group of regional coaches to winning records at dozens of restaurants in eight Southwestern markets. "I helped them make their operations as successful as possible," recalls Reetz. However, like many working in a corporate environment, he dreamed of the day when he could manage his own business.
  • John Carroll
  • 6,374 Reads 1 Shares
Life has not been easy--personally or professionally--for Chris Haque (pronounced Hawk), who was born in Dinajpur, Bangladesh. He was only 15 when his sister came to the U.S. for medical treatment for leukemia. Thanks to his gift of his bone marrow donation, she lived three more years before the disease took her.
  • Debbie Selinsky
  • 7,533 Reads 2 Shares
Everybody loves lists. Whether it's a year-end "best of" list in the entertainment world or a list of business-performance rankings, we see them everywhere. Lists give us insight and a benchmark for all kinds of comparisons. Readers continue to tell us that the lists found in the pages of Multi-Unit Franchisee magazine each issue are informative--and sometimes provocative--and provide a perspective that often allows for self-assessment and operational adjustments.
  • Kerry Pipes
  • 10,890 Reads 1,023 Shares
In a new column starting next month, Brian Schnell, co-chair of Faegre & Benson's Franchise Practice, will alert readers to any state regulatory developments affecting franchisors. For example, he will identify any state-specific nuances franchisors may encounter from state regulators during the franchise registration process. He also will provide best practice tips to help franchisors comply with individual state registration and disclosure requirements.
  • Franchise Update
  • 4,179 Reads 58 Shares
In these uncertain economic times, emerging franchise companies are finding it difficult to fund their franchise expansion strategies. Traditionally, franchise companies fund their startup and expansion in one of two ways
  • Marvin Storm
  • 5,830 Reads 142 Shares
Joe Drury's personal history reads like a rags-to-riches movie script. Born in Canton, Ohio, he was on his own at 14 and "chose to survive," he says. "Everything I did, I attacked it like it was my last meal." He started out working in a Wendy's. He excelled and worked his way into the corporate office, where his mentor and "best friend," Wendy's founder Dave Thomas, taught him everything he knew about running a franchise and being a successful franchisee. He rose to vice president of operations at Wendy's, but left the company in the early 1990s to form the Carolina Restaurant Group, which bought 26 distressed Wendy's restaurants. By 2000, that number was up to 100 and sales had risen significantly.
  • Debbie Selinsky
  • 11,977 Reads 11 Shares
What do these questions have in common? Each relates to how changes in costs, volume, and pricing affect your bottom line. By the end of this article, we'll have given you a single analysis model to help you answer these questions more accurately than ever before.
  • Steve LeFever and Dave Ashcraft
  • 15,590 Reads 6 Shares
Hungry Howie's Pizza
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Hungry Howie's Pizza
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Hungry Howie's Pizza
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Sam had developed and owned a successful retail operation during his business career. He also tried to be diligent by having what he thought was a sound estate plan executed before he died. He and his wife Sally felt they had everything taken care of. So when Sam died unexpectedly, Sally was dismayed to see the vehement dispute that developed between her two sons as to who would operate the company going forward. Apparently Sam had spoken to both of them about running the company if something happened to him, but he had failed to make this decision. Sally ultimately found her only choice to resolve the dispute was to just sell the business.
  • Andrew D. Horowitz, CPhD, and Nicholas K. Niemann, Esq.
  • 3,488 Reads 66 Shares
John Hotchkiss was born in Pontiac, Mich., and grew up in San Antonio, Texas. But he likes to say he "was born" into franchising. "I started working in our stores when I was 9 years old and really enjoyed it. I learned in high school that it was a good business to own when I came home exhausted from a crazy, busy night at one of our stores and my dad was relaxing and reading a book on the back porch," he recalls. "He had 700-plus employees working hard that night making him money.
  • Debbie Selinsky
  • 11,300 Reads 1 Shares
Iced coffee seems to be gaining tremendous popularity as the summer months bring on the heat. And according to data from NPD Group's Consumer Reports on Eating Share Trends (CREST), servings of iced and frozen coffee drinks have shown a 20 percent increase during the first months of 2009 over the same time period last year. The company's research also found young adults between the ages 18 and 34 make up 39 percent of the iced beverage's consumption. Even the National Coffee Association has data procaliming coffee consumption among 18 to 34-year-olds has recently hit record highs.
  • Multi-Unit Franchisee
  • 5,302 Reads 436 Shares
New franchise concepts spring up every year with dreams of becoming the next McDonald's or Subway. But it's the older brands who deserve a tip of the hat for their staying power over the decades. We asked four of them how they do it.
  • Eddy Goldberg
  • 6,542 Reads 30 Shares
To offset the crisis of confidence in today's economy, franchisors are offering discounts, money-back guarantees, and other financial incentives and stimuli to help interested franchise prospects take the final step to franchise ownership. As with any prospective franchise purchase, read the FDD for full details. As one franchisor noted on its website promoting its offer: "Of course, conditions apply." Recent offers include the following...
  • Eddy Goldberg
  • 6,344 Reads 1 Shares
Jett Mehta knew early in his life that franchising would be a good fit for him. "I grew up in the business," says Mehta. "My dad is a Ponderosa franchisee and was the largest franchisee in the country at one point. He was investing in multi-family real estate and got into the restaurant business in the '80s. When I finished school I hooked up with him." It wasn't long before Mehta drew up some ambitious plans of his own. First came a motel deal, and then the food industry beckoned.
  • John Carroll
  • 11,965 Reads
Franchise Update Media Group (FUMG), the leading industry resource for franchise development, today announced that registration is now open for the 11th Annual Franchise Leadership & Development Conference, Sept. 23-25, 2009 at the Drake Hotel in Chicago, where the "who's who" of franchise development will be gathered to network, connect with peers and share their strategies of success.
  • Press Release
  • 3,124 Reads 4 Shares
Las Vegas was the backdrop for the 2009 Multi-Unit Franchising Conference, held in mid-April at the fabulous Bellagio hotel, where multi-unit high rollers were searching for sure bets at the "Playing 2 Win" themed-event, sponsored by Franchise Update Media Group.
  • Franchise Update Magazine
  • 3,800 Reads 11 Shares
Many franchisors are taking advantage of this economic slowdown to examine and improve their sales process. Rather than discussing tweaking and fine-tuning, I'd like to look at three fundamental selling skills essential to franchise sales success. You'll recruit new franchisees much faster if you train (and re-train) your sales staff in these three key selling skills.
  • Steve Olson
  • 2,560 Reads 6 Shares
Gurvinder Singh is, in many ways, a "normal" 24-year-old guy. A former wrestler, he's into martial arts and spends an inordinate amount of time training in the gym. Despite his high energy level, he can go "couch potato" with the best of them, and he loves TV (his favorite show is "Lost"). He also loves cars, and jokes that the health of his business can be measured by the impressiveness of his ride.
  • Debbie Selinsky
  • 3,436 Reads 13 Shares
MSA Worldwide
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MSA Worldwide
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MSA Worldwide
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With the downturn in the economy, good old-fashioned customer service can be a major differentiator for businesses trying to keep their existing customers and attract new ones.
  • Greg Brashier, COO of Virtual PBX
  • 4,415 Reads 81 Shares
Earlier this year at the IFA Expo, we interviewed nearly 100 prospective franchisees as they came into the hall -- and again as they left. We were looking for what attracts prospective franchisees to a particular brand.
  • Darrell Johnson
  • 3,425 Reads 13 Shares
It all began with a single Golden Corral restaurant in 1997. In just over a dozen years, Guillermo Perales has grown to operate 142 franchise locations, spread across 5 brands throughout Texas and Florida. It's quite an accomplishment for this native of Mexico, and he's not even close to finished. "I'd like to double the size of my business over the next decade," says Perales. Based on his track record, it's a good bet he'll succeed. He just inked a deal with T-Mobile for some new units, and he's negotiating with a yogurt and seafood franchisor--and that doesn't even include his planned hotel project in Dallas.
  • Kerry Pipes
  • 10,495 Reads 1,015 Shares
Restaurants and retail businesses have been devastated since the start of the current recession, negatively affecting corporate franchisors and their licensed franchisees. Revenues have declined as customers have tightened their belts and restricted discretionary spending while joblessness has risen. Not surprisingly, bankruptcies in the retail and hospitality industries have increased - and evidence indicates that they will continue to do so.
  • Christopher T. Vrountas and Richard L. Levine
  • 3,538 Reads 2 Shares
Pizza Fusion, a growing chain of organic pizza restaurants, was born from three passions shared by co-founders Vaughan Lazar and Michael Gordon: food, healthy eating, and the environment.
  • Eddy Goldberg
  • 5,855 Reads 7 Shares
Long before they met and married, Donna and Jim Wade grew up working in their respective family businesses--Donna in Southeast Texas, and Jim in a small town in West Tennessee. Both families owned restaurants and grocery stores. Their paths crossed when Jim, a University of Memphis graduate who went to work in accounting for Binswanger Glass, was transferred to Houston as a controller. She was selling copiers for Xerox, and he called one day for a quote. "Not long after he completed the purchase, we started dating," recalls Donna. "We realized instantly that we shared a passion for business."
  • Debbie Selinsky
  • 3,854 Reads 5 Shares
It is no secret that many CEOs are challenged by how to best motivate and get results from their franchise development departments. Over the many years I've been involved in franchising, I have seen the powerful role CEOs can play to support their franchise development teams.
  • Linda Burzynski
  • 4,093 Reads 3 Shares
Dennis Hitzeman has had some legendary mentors in his life. First there was McDonald's founder Ray Kroc, who hired the 16-year-old Hitzeman as a crew member for his third location. Later, as a West Point Cadet, he played football for assistant coach Bill Parcells and studied under Gen. Norman Schwarzkopf, Jr.
  • John Carroll
  • 7,215 Reads 4 Shares
The current recession and credit crunch are putting the hurt on franchise businesses, says a new report by the International Franchise Association (IFA). There's no question that the franchising's economic growth and ability to create jobs has been hamstrung by the lack of available credit.
  • Multi-Unit Franchisee
  • 3,348 Reads 5 Shares
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