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Can your brand's front-line customer service go from bad to great?
  • John DiJulius
  • 9,753 Reads 16 Shares
At Juice It Up! new ownership is taking the brand to the next level.
  • Chris Braun
  • 9,341 Reads 67 Shares
Pearle Vision multi-unit operator Bill Noble, a graduate of West Point and former UH-60A Black Hawk helicopter pilot, credits "courage and access to capital" for his swift growth as a first-time franchisee.
  • Helen Bond
  • 9,432 Reads 13 Shares
Overcome unconscious bias by hiring managers and employees who represent your customers.
  • Eddy Goldberg
  • 8,895 Reads 8 Shares
A look at areas of negotiation in franchise agreements.
  • Megan B. Center, Alexander S. Radus & John Gotaskie
  • 5,669 Reads 22 Shares
Demand for beauty services is on the rise and numerous franchises offer a multitude of products and services.
  • Emma Pearson
  • 14,477 Reads 56 Shares
The holiday season is a great time to think about how you can create unity and harmony with family involved in the business.
  • Kendall Rawls
  • 4,920 Reads 3 Shares
A series of highlights from the 2019 Annual Franchise Development Report (AFDR) begins with a look at recruitment budgets.
  • Eddy Goldberg
  • 3,276 Reads 4 Shares
Screenmobile founder Scott Walker on how his brand connects with its top prospects
  • Scott Walker
  • 3,444 Reads
2018 STAR Award honorees interviewed on their winning recruitment practices.
  • Sara Wykes
  • 7,659 Reads 1 Shares
Adrian Gonzalez is a five-time Major League Baseball All-Star and four-time Gold Glove Award winner.
  • Kerry Pipes
  • 6,903 Reads 49 Shares
Tint World
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Tint World
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Tint World
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There is absolutely no greater skill that can be acquired and constantly worked at that can have a bigger impact on us personally and professionally than the ability to build an instant rapport with others, whether they are an acquaintance, customer, co-worker, or a total stranger.
  • John DiJulius
  • 7,689 Reads 23 Shares
NBA star Draymond Green bringing Blink Fitness locations to his native Michigan.
  • Multi-Unit Franchisee
  • 3,621 Reads 10 Shares
The 5 most popular health and wellness franchises that can make great investments for the right entrepreneurs.
  • Emma Pearson
  • 17,736 Reads 102 Shares
Why common sense and compliance are imperative when using social media as part of your recruiting efforts.
  • Myron Curry
  • 9,367 Reads 17 Shares
HealthSource shifts its brand image from pain management to active living, wellness, and "Do what you love"
  • Kerry Pipes
  • 4,190 Reads 14 Shares
Social media marketing news you can use - today! 1) 3 tips for scaling to 24-hour customer service; 2) 4 SEO best practices that no longer apply; 3) 5 tips to overcome the omnichannel challenge; and 4) Marketing Follies: 4 feisty, fun ad campaigns from franchise brands
  • Eddy Goldberg
  • 5,107 Reads 4 Shares
Franchise Leadership & Development Conference celebrates "20 Years Strong"
  • Kerry Pipes & Eddy Goldberg
  • 5,088 Reads 4 Shares
Social impact investment through micro-franchising is doing a world of good across the globe.
  • Joyce Mazero
  • 8,174 Reads 13 Shares
Smoothie King multi-unit franchisee Andrew Weinstein believes he was meant for the world of big business.
  • Helen Bond
  • 7,748 Reads 8 Shares
How Dale Carnegie Training adapts to international marketing challenges
  • Adam Gogolski
  • 6,833 Reads 8 Shares
Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Culture is a critical part of all aspects of your business and should be considered a core foundation of your operating strategy
  • Kendall Rawls
  • 4,835 Reads 45 Shares
South Africa: 4 tips for prospective franchisees
  • Richard Mukheibir
  • 5,084 Reads 5 Shares
Tony Roma's opens 1st of 3 restaurants in Bolivia
  • Eddy Goldberg
  • 9,214 Reads 22 Shares
Handling workplace conflict in a manner where everyone wins.
  • Multi-Unit Franchisee
  • 5,877 Reads 2 Shares
2018 Mystery Shop highlights the importance of pre-engagement in franchise recruitment
  • Art Coley
  • 7,182 Reads 23 Shares
So many things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 3,132 Reads 3 Shares
Franchise Update's 2019 Annual Franchise Development Report is the ultimate benchmarking tool for improving recruitment and sales.
  • Eddy Goldberg
  • 9,336 Reads 47 Shares
Our annual Multi-Brand 50 list ranks the top U.S. franchisees with more than one brand by number of units, along with their 25 most popular brands.
  • Multi-Unit Franchisee
  • 8,806 Reads 15 Shares
It's the general opinion among the multi-unit franchise owners I speak with that the credit crunch is easing, even as interest rates are rising.
  • Rod Bristol
  • 4,529 Reads 4 Shares
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