CEO Profiles
To ensure success, brands must have someone in charge who will lead the organization through constant change and growth. Learn how franchise company CEOs are leading their brands to success through these revealing and in-depth profiles.
RECENT HEADLINES
September 14th, 2026
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Office Evolution CEO Mark Hemmeter has focused the brand on providing franchisees and members with a safe, inspiring work space – and opened 13 locations in 2020
- Franchise Update Media
- 4,534 Reads 1 Shares
WaveMax CEO Mike Roberts says the high-tech laundromat concept did well in 2020 and looks to “significant” growth in 2021
- Franchise Update Media
- 4,965 Reads 28 Shares
Donatos Pizza CEO Tom Krouse says the brand has grown during the pandemic
- Franchise Update Media
- 7,259 Reads 28 Shares
MassageLuxe CEO spells out how the brand plans to grow from 69 locations to 250 in the next 5 years
- Kerry Pipes
- 6,586 Reads 30 Shares
Home improvement brand Bloomin’ Blinds CEO Kelsey Stuart says the shift to WFH has helped his company thrive during the pandemic
- Franchise Update Media
- 4,535 Reads 2 Shares
Stories from the Covid-19 Front Lines: Frances Allen, President & CEO, Checkers Drive-In Restaurants
Checkers & Rally’s drive-thru-only model has kept the brand afloat - and growing - during Covid, says CEO Frances Allen
- Franchise Update Media
- 6,556 Reads 6 Shares
Best Life Brands CEO JJ Sorrenti tells how his company’s 4 related senior care brands are navigating the pandemicÂ
- Franchise Update Media
- 5,670 Reads 35 Shares
Donatos’ CEO Tom Krouse leads the family-owned brand into the future
- Kerry Pipes
- 7,340 Reads 58 Shares
The Junkluggers CEO and founder has created a truly sustainable business by recycling and selling the 'junk' they remove
- Kerry Pipes
- 9,637 Reads 242 Shares
Starting in the early days of the Covid-19 pandemic, we asked franchise founders, CEOs, presidents, and COOs from different industries, sizes, and stages of growth how the coronavirus was affecting their brand.
- Franchise Update
- 5,418 Reads 5 Shares
Kevin Bazner, CEO of A&W Restaurants, says the brand has fared very well during Covid-19, all things considered, with more than 90% of locations open
- Franchise Update
- 6,715 Reads 39 Shares
Nick Friedman, CEO of College Hunks Hauling Junk & Moving, says now is the time to adapt and expand or enhance your business
- Franchise Update
- 6,199 Reads 15 Shares
Jason Kapica, president of Dryer Vent Wizard, is thankful the company was acquired by Neighborly before Covid-19 arrived
- Franchise Update
- 5,314 Reads 31 Shares
Brandon Solano, CEO of Rave Restaurant Group (Pizza Inn & Pie Five), is working on several fronts to keep his brands alive
- Franchise Update
- 6,879 Reads 12 Shares
Christine Specht, CEO of Cousins Subs, is taking it one day at a time and says each day is one day closer to getting to the other side of Covid-19
- Franchise Update
- 5,282 Reads 10 Shares
Scott Marr, CEO of Koala Insulation, says the emerging mobile concept has been able to ride the Covid-19 wave better than mostÂ
- Franchise Update
- 6,337 Reads 25 Shares
Shelly Sun, CEO and co-founder of BrightStar Care, has invested more than $2 million in PPE to protect her home care franchisees, staff, and clients across the U.S.
- Franchise Update
- 6,908 Reads 2 Shares
Michael Browning, CEO and co-founder of Urban Air Adventure Parks, has closed all parks, but is keeping kids engaged with virtual birthday parties and personal phone calls
- 7,495 Reads 2 Shares
Wade Brannon, CEO of Pigtails & Crewcuts, a children’s hair salon, is looking forward to reopening and reconnecting his stylists with their customers – kids and parents alike
- Franchise Update
- 4,405 Reads 4 Shares
Meg Roberts, CEO of The Lash Lounge, is optimistic about the future of the brand, despite every salon shut down from Covid-19
- Franchise Update
- 6,414 Reads 26 Shares
Susan Boresow, President of Title Boxing Club, is using social media innovations to keep customers engaged and active while all the clubs are closed during Covid-19
- 6,474 Reads 8 Shares
Jonathan Barnett, CEO and founder of Oxi Fresh Carpet Cleaning, says franchisees have shifted to commercial carpet cleaning until Covid-19 subsides, when he expects a huge rebound in residential business
- Franchise Update
- 6,383 Reads 66 Shares
Frances Allen, CEO of Checkers & Rally’s, says that thanks to the brand’s preponderance of drive-thrus, both are faring better than most
- Franchise Update
- 5,539 Reads 4 Shares
Emerging fitness brand Jabz Boxing expands nationally from its beginnings in a Scottsdale warehouse in 2012.
- Kerry Pipes
- 8,590 Reads 159 Shares
We asked 7 franchise CEOs, "What is your role as CEO?"
- Eddy Goldberg
- 6,094 Reads 47 Shares
We asked 8 franchise CEOs, after all their many successes, if they had any regrets.
- Eddy Goldberg
- 4,192 Reads 10 Shares
Cruise Planners America, with more than 2,500 agents, was the idea of one woman, Michelle Fee.
- Kerry Pipes
- 6,614 Reads 9 Shares
We asked 8 franchise CEOs, “What has been your greatest success?”
- Eddy Goldberg
- 7,322 Reads 11 Shares
We asked franchise CEOs how they measure success.
- Eddy Goldberg
- 4,818 Reads 8 Shares
We asked franchise CEOs about trends in their industries that could affect their brand - for better or for worse.
- Eddy Goldberg
- 5,619 Reads 19 Shares
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