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Franchise Leadership

More business books are written about leadership than perhaps any other business topic. The leader of a franchise business or a franchise system sets the tone, culture, and values of the organization. Clear, consistent leadership is behind all successful franchise organizations. From personal and professional development to developing future leaders, learn what today’s business leaders have to say about leadership and how it can help your organization succeed and grow.

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Broken Yolk
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Broken Yolk
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Discovery day is key--Express uses it to align vision, culture & fit with potential franchisees
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Marco's Pizza's Discovery Day builds trust through transparency, culture, and two-way conversations
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Sumit Bansal says a balance of structure and independence creates ownership, accountability, and strong performance
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Franchise brands address workforce gaps, offer early-career opportunities, and fuel local economies
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Franchise brands with strong DEI efforts attract top talent, boost engagement, and outperform--benchmark with tailored surveys to stay ahead
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Franchise leaders shared how they use big events and special moments to turn customers into loyal advocates
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Roughly 26% of franchise businesses are owned by minorities compared to 17% of nonfranchised small businesses
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AFDR asked franchisors about the financial information they include in Item 19 of their FDD 
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Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
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The president and CEO has seen the company grow to more than 100 domestic and international locations
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Protein Bar & Kitchen provides healthy, on-the-go meal options
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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Dine Brands Global, Inc.
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IFA and Franchise Update Media will work together to strengthen the franchise business model
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Jeff Sturgis, Chief Development Officer of Another Broken Egg Cafe, discusses how to attract promising prospects
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Brooks Speirs, Vice President of Franchise Sales of Bojangles discusses how to attract promising prospects
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Carolyne Canady, Chief Development Officer of Dave's Hot Chicken discusses how to attract promising prospects
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Lisa Montanio, Director of Franchise Development of CMIT Solutions discusses how to attract promising prospects
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Franchising gives owners an advantage over their competitors through a collaborative culture, training, support, and resources
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Providing proper training and listening to feedback leads to greater franchisee engagement and satisfaction
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Pillar to Post CEO knows the challenges franchisees face
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Sam Ballas ensures the right culture is embedded at East Coast Wings + Grill
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The goal was to create a bakery café that would elevate the art of French baking
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McAlister's Deli
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McAlister's Deli
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Vanessa Melman Yakobson, CEO of Blo Blow Dry Bar & LashKind founder, drives brand growth with visionary leadership, franchising 160+ Blo & expanding LashKind.
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Jessica Vogel, co-founder of Scenthound, blends creative vision with strategy to revolutionize dog wellness through preventive care and a strong brand presence.
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Multi-unit franchisees must distinguish between execution and influence to grow sustainably
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Emerging restaurant brand incorporates AI into franchise development, operations, and customer experience
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By picking the right partner, franchises can raise awareness, stand out from competitors, and increase sales
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Denise Tran, ex-attorney & CEO of Bun Mee, turned her love for Vietnamese cuisine into a fast-casual hit, now franchising nationwide!
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Nicole Tanner, founder of Swig, turned her love for Diet Coke into a thriving drive-thru business focused on connection, great service, and premium drinks.
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Denise co-founded Dill Dinkers to make indoor pickleball accessible, leveraging 20+ years in sales & management to grow a thriving franchise.
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Franchising's signature event sets attendance record
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