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More Than Selling It
Kerry Pipes
October 27th, 2026
Church’s Texas Chicken | Texas Chicken
Born in San Antonio, TX back in 1952, Church’s® is a quick service restaurant famous for their handcrafted, hand-battered fried chicken, homestyle southern sides, and Bold Texas Flavor®.
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Franchisees build relationships with customers and help support schools and local organizations
  • Kevin Behan
  • 846 Reads 6 Shares
New Mexico entrepreneurs Heather Berry and Brock Stokes plan to develop 14 Swig units in Albuquerque, El Paso, and Santa Fe
  • M. Scott Morris
  • 809 Reads 1 Shares
The chief marketing officer from Captain D's discusses how AI affects data analysis
  • Franchise Update Media
  • 877 Reads 5 Shares
Chief marketing officer from WellBiz Brands discusses how AI affects data analysis
  • Franchise Update Media
  • 9,918 Reads 5 Shares
For franchise operators, building a business is about more than growth; it's about creating a legacy that can endure for generations
  • Brent Elsass
  • 948 Reads 7 Shares
Benchmarking alone won't improve performance unless operators build the discipline and accountability behind the numbers
  • Barbara Nuss
  • 945 Reads 5 Shares
Franchisee was recognized with inaugural award by the IFA for building opportunities for families, educators, fellow franchisees, and her local community
  • Kevin Behan
  • 946 Reads 5 Shares
Franchisees cite rising costs as their biggest current challenge while relying on their franchisor for technology, marketing, and training programs
  • Kevin Behan
  • 1,450 Reads 5 Shares
Sixteen new franchisor, franchisee, and supplier leaders will serve on the IFA Board of Directors in 2027
  • The International Franchise Association
  • 1,573 Reads 5 Shares
The multi-unit operator will introduce the brand to Florida by developing locations across Jacksonville, Gainesville, Tampa, and Orlando
  • M. Scott Morris
  • 1,659 Reads 3 Shares
Hand & Stone Massage and Facial Spa was named the inaugural Overall Winner of Franchise Update Media's Franchise Innovation Awards after earning honors for customer-facing digital tools and employee recruiting
  • Kevin Behan
  • 5,741 Reads 3 Shares
MSA Worldwide
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FLDC breakout session covers top strategies for a smooth transition and resale process
  • Kevin Behan
  • 1,139 Reads 5 Shares
Franchisors can reduce legal risk by identifying potential operational challenges and working with franchisees to eliminate conflicts
  • Joseph S. Goode
  • 768 Reads 1 Shares
Alabama entrepreneurs Jennifer and Kenny Ashcraft now own and operate two shops in Madison and one in Huntsville
  • M. Scott Morris
  • 1,103 Reads
Limited-time offers create excitement and urgency for customers and an opportunity for brands to test new menu items
  • Kevin Behan
  • 1,241 Reads 1 Shares
California had six of the 10 least expensive grocery cities, according to WalletHub's 100-city survey results
  • M. Scott Morris
  • 1,032 Reads 4 Shares
Primrose Schools won the top Franchise Marketing Leadership honor in Franchise Update Media's 8th Annual Franchise Innovation Awards for its Primrose Friends YouTube Channel
  • Kevin Behan
  • 1,284 Reads 3 Shares
Little Caesars earned top honors at the Franchise Innovation Awards for testing an autonomous robot delivery system designed to improve convenience, consistency, and restaurant operations.
  • Kevin Behan
  • 1,489 Reads 4 Shares
Customer experience starts with leaders who consistently model the culture they expect
  • John DiJulius
  • 1,582 Reads 5 Shares
Investing in employees creates stronger cultures, better customer service, and longer-term growth
  • Taylor Suman
  • 1,315 Reads 8 Shares
Franchisees should have the desire, operational knowledge, and infrastructure to become a multi-unit, multi-brand operator
  • Aicha Bascaro
  • 1,320 Reads 12 Shares
MassageLuXe
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Former homebuilder was recently named PuroClean's Franchisee of the Year
  • Kevin Behan
  • 1,160 Reads 7 Shares
The center will provide exclusive real-time franchise research and insights for franchisor and franchisee members
  • The International Franchise Association
  • 1,400 Reads 3 Shares
Let top performers share their ideas and show that you value them and their contributions
  • John Tschohl
  • 1,316 Reads 5 Shares
The deal will place locations of the chicken concept at Florida Turnpike service plazas
  • M. Scott Morris
  • 1,560 Reads 5 Shares
Annual report asks franchises how they track their online reputation and their biggest challenge in managing it
  • Franchise Update Media
  • 1,177 Reads 5 Shares
Franchisors who understand and prepare for the tax implications of a sale are best positioned to maximize the value of the transaction
  • Matt Taylor
  • 1,185 Reads 8 Shares
Franchises should have a clear set of processes and systems in place to support their growth
  • Dillon Okner
  • 1,322 Reads 6 Shares
As part of the deal, the seasoned multi-unit franchise group will develop 34 units in the Southeast
  • M. Scott Morris
  • 2,112 Reads 5 Shares
Franchisees often prioritize the timing of opening a new restaurant to ensure long-term success
  • Kevin Behan
  • 1,709 Reads 1 Shares
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