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August 18th, 2026
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So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
- Eddy Goldberg
- 10,940 Reads 7 Shares
This past June, the White House announced a program intended to widen the scope of the government's apprenticeship and skills training programs.
- Darrell Johnson
- 13,798 Reads 11 Shares
So many good things are happening so quickly in franchising these days, it's hard to keep up (even for us!). So welcome to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
- Eddy Goldberg
- 12,370 Reads 2 Shares
Thinking of going global in 2018? These countries are worth a look.
- William Edwards
- 32,126 Reads 19 Shares
Franchisees and investors say the economy is trending up and that regulatory relief and tax reform could provide further benefit for business operators.
- Multi-Unit Franchisee
- 5,210 Reads 41 Shares
Hudl, a sports video software company based in Lincoln, Neb., has a system for feedback they refer to as #RealTalk. Playing off the slang phrase "real talk" (curt honesty), the team uses the phrase to denote when a conversation has taken a serious turn.
- Gregory Ciotti
- 4,694 Reads
In the ever-changing world of social media, much has changed in how franchisors are using these emerging platforms to reach customers.
- Eddy Goldberg
- 7,308 Reads 2 Shares
Food--fast, slow, casual, takeout, sit-down, delivery--is by far the largest single sector in franchising.
- Eddy Goldberg
- 8,673 Reads
A report produced for the IFA at the beginning of this year, the Franchise Lending Matrix, forecasted approximately 15,200 new units would be added in 2011. We're at the halfway point of 2011. It's a good time to check the progress.
- Darrell Johnson
- 3,918 Reads 1 Shares
Listening is one of the fundamental principles of social media and Web 2.0.
- Franchise Update
- 2,936 Reads 5 Shares
In our premiere issue of the Franchise Consumer Marketing Report, we began reporting some of the findings from our first-ever Franchise Consumer Marketing Study.
- Franchise Update
- 3,075 Reads 24 Shares
Menchie's, the Encino, California-based frozen yogurt franchise brand, is turning to technology to separate itself from the competition while building an even stronger bond with its customers.
- Franchise Update
- 4,279 Reads 63 Shares
In an article entitled "Customer Satisfaction and Stock Prices: High Returns, Low Risk," author Claes Fornell discusses the result of extensive research and studies that prove that an increase or decrease in customer satisfaction not only greatly impacts each individual organization, but has a significant impact on the future health of the economy.
- John DiJulius
- 3,728 Reads 37 Shares
Anand Gala can remember working in his family's Jack in the Box restaurants when he was still in elementary school.
- Anand Gala, CEO, Gala Corp.
- 4,159 Reads 13 Shares
A guy walks into a bar. The place is teeming with beautiful women and he's looking to make a connection. After he's shown off some of his best moves on the dance floor, one particularly attractive lady approaches him.
- Denise Lee Yohn
- 4,000 Reads 5 Shares
When it comes to customer service, do you know the rating for your company, location, or department?
- John DiJulius
- 3,759 Reads 99 Shares
Program planning for the Franchise Consumer Marketing Conference, to be held June 14-15th in San Francisco's Omni Hotel, is moving full steam ahead.
- Franchise Update
- 3,885 Reads 20 Shares
Now that we are freshly off the annual rite of late fall--the annual budget process--it might be a good time to consider how it could be done differently next time around. Conceptually, the budgeting process for franchise companies is pretty simple: pick some revenue numbers that build off the previous year's performance and do the same for expenses.
- Darrell Johnson
- 3,770 Reads 1 Shares
The 2011 Annual Franchise Development Report (AFDR) shows steady growth, based on improvements over last year in two key performance metrics - franchise leads and franchise sales. The AFDR is an annual survey of CEOs and senior development executives conducted by Franchise Update Media Group (FUMG) to provide a comprehensive research guide to sales and lead generation in franchise recruitment.
- PRESS RELEASE
- 3,780 Reads 3 Shares
To some people, trade shows are a necessary evil, while others believe by ignoring them it will make them go away. The reality is that trade shows are not going away. Just the opposite is occurring right in front of our eyes: They are becoming more important.
- Ray Titus
- 4,168 Reads 44 Shares
Will the 2011 economy provide a further drag on franchise development, or will it allow development to start to gain some speed? I believe the answer is that it will allow some gradual acceleration in most sectors. Let's look at what's been happening in development and the economic factors that will influence it in 2011, and some implications for development that will last beyond 2011.
- Darrell Johnson
- 4,153 Reads
Franchisee satisfaction is a key performance benchmark for forecasting the rate of your system development. If your "troops" aren't promoting you, it doesn't matter how compelling and profitable your program is. I'll never forget the children's franchise with a great financial success story. Even though their business model and ROI were terrific, their recruiting efforts were flopping. Lack of corporate support sparked huge issues, and owner validation was near nonexistent.
- Steve Olson
- 4,522 Reads 6 Shares
Each year franchising needs debt capital in excess of $10 billion to fund more than 30,000 new units and transfers of existing units. That's a lot of money, and the lending community doesn't seem that likely to meet the demand--even though collectively there's ample lending capital available. It's clear that access to capital will be an issue for the franchise community for the next few years at the very least.
- Darrell Johnson
- 5,829 Reads 5 Shares
Franchisors seeking to grow in a tight credit environment and slow economy are turning to private equity to counter a slowdown in financing and cash flow. For struggling systems, capital "infusions" or outright acquisition by private equity firms can replace diminished royalties and franchise fees; for successful brands, this source of additional capital can be used to accelerate growth and provide a competitive advantage.
- Eddy Goldberg
- 5,475 Reads 58 Shares
As savvy franchise companies continue to flourish in this challenging economy, FUSR will bring you good news each month, highlighting brands that are adding units, increasing comp store sales, striking deals with investors, and continuing to grow despite the economy - maybe even because of it. And, as the U.S. struggles through its "jobless recovery," growth-oriented franchisors continue to look overseas for expansion opportunities.
- Franchise Update
- 8,180 Reads 2 Shares
Access to capital is the number-one issue facing franchising in 2010. This isn't just an issue for new unit development--it is every bit as much of an issue for transfers. In both situations, franchisors have a large vested interest in ensuring that capital is there when a franchisee needs it.
- Darrell Johnson
- 4,462 Reads 1 Shares
Every sales professional knows the power of face-to-face contact. Franchise shows and similar forums are the opportunity to shake hands and personally connect with business buyers. But as show veterans realize, the show venue requires a different sales process than working Internet, broker, or print leads.
- Steve Olson
- 3,715 Reads 17 Shares
Tracking unit economic performance effectively can take some doing. Generally, it involves 1) defining what constitutes comparable data across individual units, and 2) finding the right technology for recording and reporting it. Making it work requires not only strategizing and goal-setting at corporate, but also involvement and buy-in from franchisees - all in the name of improving system-wide profitability, one unit at a time.
- Franchise Update
- 8,079 Reads 1 Shares
We asked two franchisors if they're seeing signs of economic recovery - and how what they see is affecting their plans for recruiting new franchisees in 2010. One is in the rapidly growing healthcare services field, the other in the highly competitive pizza sector. See if any of their perceptions or programs can help your plans for growth in the coming year!
- Franchise Update
- 4,092 Reads 3 Shares
When the economy turns downward it's harder for most franchisors and franchisees to increase revenues. The cost to achieve an incremental dollar of revenue is higher in a down economy, which means that less of each new dollar reaches the bottom line. Not surprisingly in this environment, companies turn to the expense side of their income statement, where every dollar of expense reduction falls almost fully to the bottom line. It's a simple business strategy: if you can't increase revenues, reduce expenses.
- Darrell Johnson
- 4,895 Reads 3 Shares
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