When we first met Jeff Rigsby in 2010, he was a successful multi-unit operator with 21 Bojangles' locations.
Adrian Gonzalez is a five-time Major League Baseball All-Star and four-time Gold Glove Award winner.
Alex King may be only 29, but the Freddy's Frozen Custard & Steakburgers multi-unit operator has been a part of the throwback brand since he was a teenager.
Multi-unit, multi-brand operators continue to grow--and they're getting bigger every year--a trend that continues to accelerate as these "dominators" grow their portfolios through acquisitions, building new units, refranchising, and scooping up successful units from retiring franchisees.
8 franchisees discuss the kind of support they expect -- and want -- from their franchisors.
Overcome unconscious bias by hiring managers and employees who represent your customers.
There is absolutely no greater skill that can be acquired and constantly worked at that can have a bigger impact on us personally and professionally than the ability to build an instant rapport with others, whether they are an acquaintance, customer, co-worker, or a total stranger.
The latest monthly job figures confirm what most employers already know: it’s going to be another challenging year for retailers, restaurants, caterers, and hotels looking to staff up during the upcoming holiday season.
For much of 2018, investors have shrugged off a variety of concerns (e.g., trade wars, geopolitical tensions, and kinks in the global supply chains) by focusing on the solid nature of most global economics.
Carol M. Schleif
It's the general opinion among the multi-unit franchise owners I speak with that the credit crunch is easing, even as interest rates are rising.
You think you're ready to sell? You're mad and frustrated with your franchisor? They don't care or understand your struggles? Maybe you're ready to retire or just to do something else.
As we head toward 2019 how should we describe today's multi-unit (MU) and multi-brand (MB) operators?