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Multi-Unit Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

In 1991, the Americans with Disabilities Act (ADA) issued regulations which allowed the use of service animals in public, including restaurants, hotels, retail establishments, theaters, and concert halls. The ADA's mandate caused little stir early on because service animals at that time were primarily "seeing eye" dogs highly-trained to help persons with blindness, deafness and some other disabilities while ignoring such distractions as food, strangers, and the presence of other animals.
  • Grace Y. Horoupian
  • 46,405 Reads 138 Shares
It's no surprise that employees like benefits. Medical, dental insurance, and contribution plans rank high on the wish list of most workers, yet four out of 10 employees lack any knowledge of how much their medical insurance costs and of the 60 percent of employees who think they know the cost of their medical insurance, just 15 percent were able to provide a reasonable estimate, according to a new report by LIMRA, a worldwide research, consulting and professional development organization.
  • Multi-Unit Franchisee
  • 6,619 Reads
While franchisors typically supply name brand recognition, a proven business concept, and extensive franchisee training and ongoing support, most will not sufficiently help you with your site selection or commercial lease. Deciphering the lease agreement document (often 50 to 60 pages in length) and negotiating the best deal is often left up to you. And negotiating this against an experienced landlord or the landlord's broker can be a challenge. Knowledgeable real estate agents and brokers are specialized sales people.
  • Dale Willerton
  • 9,907 Reads 622 Shares
It's often the case that the weaknesses of a system are not obvious until that system is catastrophically overloaded. That's when most breakdowns or failures occur. Overloaded electrical systems start fires, overloaded computer systems crash, and overloaded human beings suffer nervous breakdowns.
  • Mel Kleiman
  • 4,263 Reads 9 Shares
For more than 20 years Rick Huffman and his two partners--Sam Catanese and Marc Williams--have been building things. They've developed shopping centers, hotels, apartment complexes, a large stock of affordable housing units, and Branson Landing, a $400 million mixed-use project in Branson, Mo.
  • John Carroll
  • 6,715 Reads 2 Shares
Subodh Patel got his start in franchising during the great Texas downturn of the 1980s. By the late 1980s, the savings-and-loan debacle had spawned the federal Resolution Trust Corporation, which in turn became an overnight bazaar for cut-rate, distressed properties that had to be sold fast.
  • John Carroll
  • 11,789 Reads 2 Shares
There is no denying the impact technology has had on business. It has allowed companies to market and sell their products and services to customers in every corner of the world, and to do so 24 hours a day, seven days a week.
  • John Tschohl
  • 11,518 Reads 995 Shares
Joshua Burton grew up minutes away from the Cherry Hill Mall in Southern New Jersey. In the late 90s, he used to hang out in the food court, where the first-ever Saladworks location still operates today. Burton identified with the Saladworks concept and brand, and watched the franchise thrive throughout his adolescence. When he decided to go into business for himself, it was an easy choice - Saladworks. Today he has three successful locations to show for it, and he hasn't even turned 30 yet.
  • Multi-Unit Franchisee
  • 6,379 Reads 55 Shares
Greg Cutchall never expected to get into the restaurant business. As a youth growing up in Omaha, Nebraska, he saw how tough the business was on his father.
  • Multi-Unit Franchisee
  • 13,049 Reads 1 Shares
One evening in 1982, Iris Cohn's husband, Dick, came home and told the family he wanted to open a Taco Bell restaurant in the Chicago area. So the couple took their daughter, Jennifer, to one of the restaurants, where they proceeded to order one of every item on the menu. "We were hooked," she recalls. Putting everything on the line, the Cohns became the first Taco Bell franchisees in the Chicago metro area, growing steadily over the years to become one of the brand's largest franchisees.
  • Debbie Selinsky
  • 10,360 Reads 2 Shares
Almost five years ago, in April 2006, nearly 59,000 employees obtained class certification in a lawsuit claiming that Brinker Restaurant Group violated California labor laws by failing to ensure that its non-exempt employees took meal and rest breaks. In July of 2008, the appeals court vacated the class certification based upon a finding that employers need not ensure that meal and rest breaks are taken. The California Supreme Court then vacated the decision and granted review on October 22, 2008.
  • Grace Y. Horoupian
  • 4,682 Reads 28 Shares
Jersey Mike's Subs
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The goal of customer experience management is to move customers from satisfied to loyal and, ultimately, to be advocates for the brand.
  • Jack Mackey
  • 7,825 Reads 1,014 Shares
Our next financial concept? OPM (other people's money). As a former commercial banker, I've had the opportunity to see both sides of the "debt/leverage" issue. When you go to a bank for a business loan, your banker (whether they tell you or not) will quickly compute your debt-to-equity ratio. As bankers, we viewed debt as an equivalent of risk: the higher your ratio, the more debt you have in proportion to equity. Therefore, the higher your financial risk. Let me explain why this is so. It all goes back to the financial basics: Assets = Liabilities + Net Worth.
  • Steve LeFever
  • 9,398 Reads 1 Shares
Jason Mann learned early that a career in advertising sales could get you just so far in life. And that wasn't far enough for him. So in 1999, at the age of 30, Mann stepped out of his sales role and joined forces with his father to enter the franchising business.
  • John Carroll
  • 4,134 Reads 11 Shares
The Financial Accounting Standards Board (FASB) and its international affiliate, the International Accounting Standards Board (IASB), are currently reviewing proposed new lease accounting rules that, if approved, will significantly affect the retail and restaurant industries.
  • Dwayne Shackelford
  • 11,292 Reads 1,151 Shares
Ask a group of multi-unit franchisees about the importance of customer service and you're likely to get a unanimous response. Strong customer service leads to positive operating results. However, creating a business environment that puts this customer service-focused strategy into action can be more difficult than it seems. The goal is to create a customer experience that brings loyal customers back again and again. One of the most knowledgeable experts on doing just this will be a featured speaker at this year's Multi-Unit Franchising Conference.
  • Multi-Unit Franchisee
  • 4,616 Reads 40 Shares
Just like in professional sports, a Most Valuable Player award is carefully and selectively bestowed on only a handful of the very best players. These players are unique and possess a drive to perform and win that goes beyond what most of their contemporaries can muster. This is the kind of individual selected annually for the Multi-Unit Franchisee Magazine MVP Awards.
  • Multi-Unit Franchisee
  • 6,155 Reads 57 Shares
Tom Kazbour doesn't believe the secret to success lies in studying the ABCs of business. He believes new franchisees can whiz on past most of the alphabet and focus on the letter "V."
  • Debbie Selinsky
  • 15,152 Reads 1 Shares
Multi-Unit Franchisee Magazine today announced the winners of the annual MVP (Most Valuable Player) Awards. These awards honor successful franchisees who have demonstrated outstanding performance in building their businesses, growing their brands, and serving their communities.
  • PRESS RELEASE
  • 5,331 Reads 12 Shares
In 2008 we dodged an international financial meltdown. In 2009 we saw the technical end of the second-longest-running recession in U.S. history. In 2010 we are wrapping up the first year of the recovery in a less-than-robust fashion. Let's look ahead to 2011 and what is in store for franchising and, in particular, access to capital.
  • Darrell Johnson
  • 4,926 Reads 1 Shares
Multi-brand franchising allows multi-unit operators to balance risk and ride out the uncertainties of the marketplace in many ways...
  • Multi-Unit Franchisee
  • 5,482 Reads
Tropical Smoothie Cafe
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Franchising continues to grow--not only in size, but in complexity--and in recent years, a huge part of that growth is attributable to multi-brand franchising.
  • Multi-Unit Franchisee
  • 6,335 Reads 212 Shares
With the stock market on a run at the start of 2011, I began thinking about the similarities of how stock investors and franchisees choose an investment. The obvious consideration in both cases is whether to make an investment, but that's just the starting point.
  • Darrell Johnson
  • 5,790 Reads 1 Shares
Franchisees are an optimistic lot, expansion-minded, on the grow, always alert to new opportunities. And for them, multi-unit franchising represents one of today's most attractive opportunities. Whether it involves increasing the number of units of their current brand or adding new brands to their holdings, the allure of multi-unit franchising is attracting the best and brightest franchisees in the business with increasing frequency.
  • Multi-Unit Franchisee
  • 4,957 Reads
Pierre Panos, a South African native of Greek descent, leaves little to chance. When the violence in his country became too dangerous in the early 1990s, Panos--a former Coopers & Lybrand accountant who'd followed his father into the restaurant and real estate industries--wanted to emigrate to a country where he and his family could be safe and settle for good.
  • Debbie Selinsky
  • 13,607 Reads 5 Shares
Multi-unit franchisees dominate today's marketplace, controlling more total units than their single-unit counterparts--and an increasing number are operating multiple brands.
  • Kerry Pipes and Eddy Goldberg
  • 4,697 Reads 21 Shares
Multi-unit franchising is one thing. Multi-concept franchising is something else entirely. Nevertheless, it's a place--and a choice--that many franchisees love, and where they excel. These determined operators look for growth opportunities and potential across several concepts, sometimes in wildly different sectors. The multi-concept franchising model offers power in numbers (units, brands, territory, and income potential), as well as the security of spreading their risk across different concepts in a diversified portfolio.
  • Kerry Pipes
  • 9,120 Reads 1,023 Shares
Do you do your utmost to be recognized as the best? Or do you strive to be average, ordinary, run-of-the-mill? While it's not what anyone is aiming for, mediocrity is commonplace--mediocre products, mediocre services, and mediocre customer service are the norm.
  • Mel Kleiman
  • 5,362 Reads
The idea of operating a Taco Bell restaurant first came to Iris Cohn one evening in 1982. That's when her husband, Dick, came home and told the family he wanted to open a Taco Bell in the Chicago area. So the couple took their daughter, Jennifer, to one of the restaurants, where they proceeded to order one of every item on the menu. "We were hooked," she recalls. Putting everything on the line, the Cohns became the first Taco Bell franchisees in the Chicago metro area, growing steadily over the years to become one of the brand's largest franchisees.
  • Debbie Selinsky
  • 5,694 Reads 55 Shares
In his book, Hire The American Dream, Dave Melton writes about his first boss, Frank Meeks. Melton writes of how Meeks was not only a personal inspiration but an icon within the community of Domino's Pizza. Meeks was the first franchisee inducted into the Domino's Chairman's Circle Hall of Fame.
  • Multi-Unit Franchisee
  • 6,832 Reads 1 Shares
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